2019 Toyota SIENNA - Ratings, Complaints and Recalls

The 2019 Toyota Sienna VAN FWD has an impressive overall safety rating of 5 out of 5, making it a top performer in crash tests. It scored well in front and side crash tests, earning high marks in various categories such as front crash driver side rating, side crash driver side rating, and side pole crash rating. In terms of safety features, this vehicle comes equipped with standard electronic stability control, forward collision warning, and lane departure warning, which are crucial in preventing accidents and keeping passengers safe.

Despite its strong safety profile, it is worth mentioning that the 2019 Toyota Sienna has received 36 complaints and has been subject to 7 recalls. While these numbers should not be disregarded, the overall safety rating and the presence of key safety features make the Sienna a reliable choice for consumers looking for a safe and secure vehicle option.

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Top stats at a glance

Complaint Count

36

Recall Count

7

Investigation Count

0

Safety Rating

5/5

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Safety Features

2019 Toyota Sienna VAN FWD Safety Features

Here are the safety features that come as standard on the 2019 Toyota Sienna VAN FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2019 Toyota Sienna VAN FWD Safety Ratings

Here we have the crash and rollover ratings for the 2019 Toyota Sienna VAN FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2019 Score 2020 Score
Overall Front Crash Rating Not Rated 4 4
Front Crash Driver Side Rating 4 5 5
Front Crash Passenger Side Rating 5 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2019 Score 2020 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2019 Score 2020 Score
Rollover Rating Not Rated 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2019 Toyota SIENNA

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"my fuel pump has been replaced by the dealer with the recalled part. the vehicle still does the same thing it has been doing since purchasing. it acts like it is not getting gas so hesitates multiple times constantly while driving. sometimes i pull out and there is a delay in the engine getting gas then it kicks in and is a jerky ride. it mostly happens below 45 mph. i have felt the delay occasionally above 55 mph. the problem is not the fuel pump that they are recalling since i already have the new one and the problem is not fixed."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2020-04-11
Complaint:
"i went to the toyota dealership at 62-10 northern blvd queens ny 11377 on august 26th at 9.00am. they said they can not fix my recall problem because i have a fr conversions( wheel chair car)please suggest me what should i do? thank you."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2022-02-08
Complaint:
"i lease a 2019 toyota sienna. there has been a recall since january, 2020 on the fuel pump which may cause the car to stop operating and could increase the risk of a crash. toyota has not still not remedied the recall. i have called for the past five months, and yet the recall is still in the interim stage. this is a breach of the lease and causes us to be unable to use the vehicle. due to the danger in driving the car, i contacted 4 different toyota dealers to obtain a comparable rental car that toyota has agreed to provide. not one of the dealerships i called has a comparable car in their fleet. i also called toyota customer experience twice and on both occasions they hung up on me stating that their agents were "too busy". in addition, this has caused us to cancel a road trip. *tr"
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2020-01-06
Complaint:
"interior of van was consumed with fuel vapors. exterior front of van engine compartment also smells like a fuel leak. problem taken to dealer and they could not find the source of leak. van was released to me in a unsafe condition. intermittent fuel smell became more progressive to the point the van was not able to be driven to to saftey concern of fire. second trip to dealer they could not find source of fuel leak. description of problem. when van was driven with or without ac fuel vapors would be noticed on the exterior of the van. this progressed to the interior while driving. i also tested the van with the engine on and both ac on/off with the van in the parked position and still notice a very strong order of fuel vapors. the van is unsafe for transportation on public roads and unsafe to drive in with my family. the problem was noticed when the van was stationary or in motion on city/highways."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2021-01-07
Complaint:
"immediately after purchasing this new 2019 toyota sienna i became aware of the vehicle having acceleration problems while attempting to accelerate gradually in a low speed/low torque setting. this occurs at what could be described as parking lot speeds, 5 to 25 mph, primarily, although the vehicle hesitates and then lurches also at higher speeds when downshifting to gain torque in a 30-50 mph range also. this hesitation, balking, and then rapid lurching forward at low speeds has caused passengers to comment about "whiplash" and being pushed back into their seats when the vehicle does engage with unexpected forward motion. this vehicle was purchased on 2-18-2019. after driving the vehicle for a reasonable amount of time and miles i contacted our sales agent who set a service appointment for monday feb 25, 2019. on 2-25-2019 i drove the vehicle to the dealer's service dept with "mileage in" of 250 mi. and "mileage out" of 251. service invoice number 784852 states that the ecu was calibrated and reset. upon driving the vehicle it became obvious that the problems were no different and perhaps worse. on march 1, 2019 i returned the vehicle to the dealer and took the service manager and a tech-expert for a ride. the tech acknowledged the stall and lurch phenomenon and said he "has dealt with this before". the tech and the service manager told me they were opening a case with toyota for possible input to resolve this problem. i believe this a serious potential safety issue as the forward lurching of the vehicle could result in serious injury as a result vehicle design and engineering. other toyota owners have discussed this problem via internet forums. it would appear to affect 2018 & 2019 siennas with "throttle by wire" design and their 8 speed transmission."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2020-03-02

Recalls for the 2019 Toyota SIENNA

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2018-2019 4runner, 2019-2020 avalon, 2019 corolla hatchback, 2017-2019 highlander, 2018-2020 camry, 2020 corolla, 2018-2019 land cruiser, 2017-2020 tacoma, 2019-2020 rav4, 2019-2020 sequoia, 2017-2020 sienna, 2019-2020 tundra, 2018-2020 lexus es350, 2017 lexus gs200t, 2017-2019 lexus gs350, 2019 lexus gs300, 2018-2020 lexus lc500h, 2019-2020 lexus ls500, 2018-2019 lexus gx460, 2017 lexus is200t, 2019 lexus is300, 2019 lexus is350, 2018-2020 lexus lc500, 2018 lexus ls500, 2019 lexus ls500h, 2018-2019 lexus lx570, 2017 lexus rc200t, 2019 lexus rc300, rc350, 2017 and 2019-2020 lexus rx350, 2018-2020 rx350l, 2019 lexus ux200, 2018-2019 lexus nx300 vehicles. the low-pressure fuel pump inside the fuel tank may fail."
Consequence:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy:

Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Component(s) Involved: FUEL SYSTEM, GASOLINE > DELIVERY > FUEL PUMP
Date of incident: 2020-11-04
Recall:
"toyota motor engineering & manufacturing (toyota) recalled certain 2018-2019 4runner, highlander, camry, land cruiser, sequoia, sienna, tacoma and tundra, and lexus rc 300, rc 350, gs 350, gx 460, is 300, lc 500, ls 500, lx 570, rx 350l, and 2019 toyota avalon and corolla, and certain lexus nx 300, and es 350 vehicles on january 13, 2020. on march 4, 2020, toyota expanded the recall to include certain 2014-2015 toyota 4runner and land cruiser, 2018 avalon, corolla, 2014 fj cruiser, 2017 sienna and lexus 2018 es 350, 2018-2019 gs 300, 2013-2014 gs350, 2014-2015 gx 460, is 350 and lx 570, 2014 is f, 2018-2019 is 350, lc 500h and ls 500h, 2013-2015 ls 460, 2015 nx 200t and rc350, 2017 rc 200t and rx 350. toyota also removed the 2018-2019 toyota 4runner and land cruiser and 2018-2019 lexus gx 460 and lx 570 and 2019 nx300 from inclusion in..."
Consequence:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy:

Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

Component(s) Involved: FUEL SYSTEM, GASOLINE > DELIVERY > FUEL PUMP
Date of incident: 2020-01-13

TOYOTA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

TOYOTA ranks 3 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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