2020 Acura TLX - Ratings, Complaints and Recalls

The 2020 Acura TLX has a top-notch safety rating with an overall score of 5 out of 5. This car excels in various crash tests, including front crash ratings, side crash ratings, and rollover ratings. Additionally, it comes equipped with standard electronic stability control, forward collision warning, and lane departure warning systems, enhancing its safety features.

Despite its high safety ratings, it's worth noting that there have been 15 complaints reported regarding the 2020 Acura TLX. Furthermore, there have been 3 recalls issued for this particular model.

Overall, the 2020 Acura TLX is a safe and secure vehicle, offering advanced safety technologies that prioritize driver and passenger well-being.

Top stats at a glance

Complaint Count

15

Recall Count

3

Investigation Count

0

Safety Rating

5/5

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Safety Features

2020 Acura TLX 4 DR FWD Safety Features

Here are the safety features that come as standard on the 2020 Acura TLX 4 DR FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2020 Acura TLX 4 DR FWD Safety Ratings

Here we have the crash and rollover ratings for the 2020 Acura TLX 4 DR FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2015 Score 2020 Score 2024 Score
Overall Front Crash Rating 5 5 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 5 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2015 Score 2020 Score 2024 Score
Overall Side Crash Rating 5 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front 5 5 5
Combined Side Barrier Pole Rating - Rear 5 5 5
Overall Side Barrier Rating 5 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2015 Score 2020 Score 2024 Score
Rollover Rating 5 5 5
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating 5 5 5

Complaints for the 2020 Acura TLX

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"software update completed june 2022 when coming to a stop light, my car shutdown. went into neutral and took about five seconds to restart. it happened the following day and i was rear ended. no injuries occurred."
Components Involved: ENGINE
Date of incident: 2024-12-07

Complaint:
"after coming to a stop at a red light, the vehicle engine turned off as designed with auto start stop. when the light turned green, the vehicle temporarily restarted when i released the brake pedal, but immediately stalled and would not restart. this is a major safety concern as i was on a four lane road with traffic all around and i was unable to move. i had place the vehicle into park, turn off the ignition fully, and attempt to restart the car. it eventually restarted, but it took nearly 90 seconds. this is a danger to myself, and to the traffic around me as i was fully stopped on a road with 40 mph limits and a lot of traffic."
Components Involved: ENGINE
Date of incident: 2023-03-08

Complaint:
"car loses power on inclines. stepping on gas and car decreases speed."
Components Involved: ENGINE
Date of incident: 2021-08-06

Complaint:
"i was driving around 30miles/hr and the engines shut off unexpectedly. i was stuck in the middle of a highway and the engine didn’t turn back on. the dashboard showed total failure. the car was one year old with 11k miles. i just had it serviced by the dealer."
Components Involved: ENGINE
Date of incident: 2021-06-06

Recalls for the 2020 Acura TLX

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"honda (american honda motor co.) is recalling certain 2019-2020 acura mdx, mdx sport hybrid, rdx, tlx, honda accord, civic hatchback, insight, 2019 acura ilx, honda accord hybrid, civic coupe, civic coupe si, civic sedan, civic sedan si, civic type r, fit, hr-v, odyssey, passport, pilot and ridgeline, and 2018-2019 cr-v vehicles. the low-pressure fuel pump inside the fuel tank may fail."
Consequence:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy:

Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.

Component(s) Involved: FUEL SYSTEM, GASOLINE > DELIVERY > FUEL PUMP
Date of incident: 2021-03-25

Recall:
"honda (american honda motor co.) is recalling certain 2018-2020 honda accord, civic coupe, civic sedan, civic hatchback, civic type r, cr-v, hr-v, ridgeline, odyssey, acura ilx, mdx, mdx hybrid, rdx, rlx, tlx, 2019-2020 honda insight, passport, 2020 honda cr-v hybrid, 2018-2019 honda clarity phev, fit, and 2017-2020 honda accord hybrid, pilot, acura nsx vehicles. the fuel pump inside the fuel tank may fail."
Consequence:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy:

Dealers will replace the fuel pump module, free of charge. Owner notification letters are expected to be mailed February 5, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

Component(s) Involved: FUEL SYSTEM, GASOLINE > DELIVERY > FUEL PUMP
Date of incident: 2023-12-18

ACURA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

ACURA ranks 25 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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