2020 Bmw X5 - Ratings, Complaints and Recalls

The 2020 BMW X5 SUV AWD has received an impressive overall safety rating of 4 out of 5. It received top scores in overall side crash rating, side barrier rating, and side pole crash rating, all rated at 5 out of 5. This indicates excellent performance in protecting occupants during various types of collisions. Additionally, it has strong front crash ratings, with both the driver and passenger side ratings at 4 out of 5.

In terms of safety features, the BMW X5 comes equipped with standard electronic stability control, which helps the driver maintain control of the vehicle during slippery conditions or emergency maneuvers. However, it does not have forward collision warning or lane departure warning systems.

On the downside, there have been 20 complaints reported for this vehicle, which is relatively high, and it has been subject to 9 recalls. It is important for potential owners to stay informed about the nature of these recalls and ensure that they are addressed promptly to maintain the safety and performance of the vehicle.

Top stats at a glance

Complaint Count

20

Recall Count

9

Investigation Count

1

Safety Rating

4/5

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Safety Features

2020 BMW X5 SUV AWD Safety Features

Here are the safety features that come as standard on the 2020 BMW X5 SUV AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2020 BMW X5 SUV AWD Safety Ratings

Here we have the crash and rollover ratings for the 2020 BMW X5 SUV AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2020 Score 2024 Score
Overall Front Crash Rating Not Rated 4 4
Front Crash Driver Side Rating 5 4 4
Front Crash Passenger Side Rating 5 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2020 Score 2024 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 4 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2020 Score 2024 Score
Rollover Rating Not Rated 4 Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2020 Bmw X5

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the front headlight enclosure repeatedly fogs because moisture gets inside. it has just happened again to us. this has been widely reported by bmw owners and is a significant safety issue that bmw has not addressed. in the interest of public safety bmw should recall and replace whatever defective parts cause the problem."
Components Involved: EXTERIOR LIGHTING
Date of incident: 2025-02-01

Complaint:
"the auto-dimming feature of the digital instrument panel on 2020 bmw x5 models is poorly implemented, and under variable lighting conditions (cloudy, snowy, sunrise, sunset), it dims at inappropriate times, such as when driving toward the sun at sunrise or sunset. this makes the display extremely difficult to read and unsafe. the auto-dimming feature for the instrument panel is only appropriate under night-driving conditions."
Components Involved: EXTERIOR LIGHTING
Date of incident: 2022-01-10

Complaint:
"my vehicle has not been involved in any accidents as a function of this design flaw. the following occurs when vehicle is in motion or stationary: during daytime driving, when headlights are not turned on, the digital instrument panel and digital control panel dim undesirably, making them difficult to read and creating unsafe driving conditions. this is undesirable behavior is most prevalent on cloudy days and at sunrise and sunset. the dimming needs to be inactive if headlights are off. if headlights are on, it needs to be inactive if bright light is detected through windshield (sunrise, sunset) -or- if bright light is detected inside the cabin."
Components Involved: EXTERIOR LIGHTING
Date of incident: 2021-08-04

Recalls for the 2020 Bmw X5

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"bmw of north america, llc (bmw) is recalling certain 2019-2021 x3 sdrive30i, x3 xdrive30i, x3 m40i, x3m, x4 xdrive30i, x4 m40i, m550i, x4m, x5 sdrive40i, x5 xdrive40i, x5 xdrive50i, x5m, x5 m50i, x7 xdrive40i, x7 xdrive50i, x7 m50i, alpina xb7, 330i, 330i xdrive, m340i, m340i xdrive, and 8 series coupe, convertible and grand coupe, 840i, 840i xdrive, m850i xdrive, m8, 2020-2021 530e, 530e xdrive, 330e, 330e xdrive, 745le, 745le xdrive, x5 xdrive45e, x3 xdrive30e, x6 sdrive40i, x6 xdrive40i, x6 xdrive50i, x6 m50i, x6m, 530i, 530i xdrive, 540i, 540i xdrive, m550i xdrive, m5, 740i, 740li, 740li xdrive, m760i drive, m760li xdrive, 750li xdrive alpina, alpina b7 xdrive, and 2021 4 series coupe 430i, 430i xdrive, m440i xdrive vehicles. when shifting into reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. as such, these vehicles fail to comply with the requirements of federal motor..."
Consequence:
If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
Remedy:

BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

Component(s) Involved: BACK OVER PREVENTION > SENSING SYSTEM > CAMERA
Date of incident: 2021-02-19

Recall:
"bmw of north america, llc (bmw) is recalling certain 2018 540d, 2018-2020 530i, 530i xdrive, 540i, 540i xdrive, m550i xdrive, m5, 530e, 530e xdrive, x3 sdrive, x3 xdrive, x3 m40i, x3 m, and 2019-2020 x4 xdrive, x4 m40i, x4 m, x7 xdrive, x7 m50i, 740li, 740li xdrive, 750li, 750li xdrive, 8 series convertible and coupe 840i, 840i xdrive, m850i xdrive, x5 sdrive, x5 xdrive, x5 m50i, x6 xdrive, x6 m50i, 330i, 330i xdrive, m340i, m340i xdrive, z4 sdrive, z4 m40i, 740le xdrive and 745le xdrive, 2018-2019 640i xdrive gran turismo and rolls-royce phantom, 2019 m850i xdrive gran coupe and rolls-royce cullinan and 2020 toyota supra vehicles. the back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. as such, these vehicles fail to comply with the..."
Consequence:
The lack of an image in the back-up camera display increases the risk of a crash.
Remedy:

BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.

Component(s) Involved: BACK OVER PREVENTION > SENSING SYSTEM > CAMERA
Date of incident: 2019-09-27

BMW Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

BMW ranks 12 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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