2019 Buick ENCORE - Ratings, Complaints and Recalls

"on wednesday june 28th, 2023, i was returning home to columbus, nc from charlotte, nc. i was travelling on hwy. 74 and on the west side of shelby my 2019 buick encore started sputtering and did not have any pick up. i stopped at friendly chevrolet in forest city, nc, just off hwy. 74 and they tested and said i had a mis-firing engine and should not drive due to safety issues. they could not fix as it is under buick warranty and they are not a buick dealer. i slowly drove the 20 miles home and feared it would stop at any time. fred anderson chevrolet, where i purchased the car in 2020, is located in greer, sc. i am still under full warranty so it was towed there and is still there. this was a very scary situation, as i was in the middle of nowhere. i am an 80 year old female and was very anxious as to what was going on and i still owe $10,000, on the car and fear it may have more major problems before the warranty expires in november 2023. please advise and help me with this. thank you, [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)."

"turbocharger failure at 14300 miles, code p0299. entering interstate, attempting to reach speeds of 60mph, power was significantly reduced making it difficult to achieve posted interstate speed while merging with faster traffic. *tr"

"i was stopping to park the car and took my foot of the brake before i put the car in park, the car surged forward over the curb, a side walk and into a rock garden, (i was parking at a nursery) i have never experienced anything like that before. i think it has something to do with the 1.4l sidi turbo engine with its start-stop technology. i think it is extremely dangerous as the engine surge was strong enough to propel the car over the curb, a side walk and into a garden. i believe that this technology will cause a lot of rear end collisions. although no other car was involved in my case and i was not hurt but it did about $ 9000 worth of damage to the underside of my car because of the rocks that the car traveled over before i stepped on the brake. the distance it traveled was probably 6 to 8 feet but it scared the delight out of me!. i don't know if the engine can be modified so that the surge is not that strong so that it propels a car forward at such a high speed. i also don't know if you have received any other complaints of this nature but would love to know. i have had this car only a few months and am an extremely careful driver. i have only had one other accident in the 40 plus years that i have been driving and that was not my fault. hope to get a response and thank you for letting me vent."

"tl* the contact owns a 2019 buick encore. the contact stated that the vehicle lost power and stalled twice without warning. the contact also stated that the engine start button malfunctioned and the check engine indicator illuminated. the vehicle was towed twice to phillips buick and gmc (2160 us highway 441, 27, fruitland park, fl 34731, (352) 728-1212). the dealer was currently diagnosing the vehicle and stated that they would call the contact with the results. the manufacturer was made aware of the failure and did not assist. the failure mileage was 1,090."