2014 Buick ENCORE - Ratings, Complaints and Recalls

The 2014 Buick Encore SUV FWD has an overall safety rating of 4 out of 5, which indicates above-average safety features. It scored well in front and side crash ratings, receiving 5 out of 5 in all relevant categories. The vehicle also has stability control as a standard feature, providing added safety and control on the road. Additionally, it offers optional forward collision warning and lane departure warning systems for extra driving assistance.

However, it is worth noting that there have been 52 complaints reported for this model, along with 4 recalls. These numbers suggest that while the Buick Encore has strong safety ratings and advanced safety features, there have been a significant number of reported issues that potential buyers should be aware of. It is recommended to thoroughly research and consider these factors when evaluating the overall safety of the vehicle.

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Top stats at a glance

Complaint Count

52

Recall Count

4

Investigation Count

0

Safety Rating

4/5

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Safety Features

2014 Buick Encore SUV FWD Safety Features

Here are the safety features that come as standard on the 2014 Buick Encore SUV FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2014 Buick Encore SUV FWD Safety Ratings

Here we have the crash and rollover ratings for the 2014 Buick Encore SUV FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2013 Score 2014 Score 2022 Score
Overall Front Crash Rating 5 5 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 5 5

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2013 Score 2014 Score 2022 Score
Overall Side Crash Rating 5 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front 5 5 5
Combined Side Barrier Pole Rating - Rear 5 5 5
Overall Side Barrier Rating 5 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2013 Score 2014 Score 2022 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating 5 5 5

Complaints for the 2014 Buick ENCORE

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the contact owns a 2014 buick encore. the contact stated that while driving at 25 mph, the vehicle made an abnormal sound and overheated. the check engine warning light was illuminated. the vehicle was towed to the dealer, who informed the contact that the turbo charger needed to be replaced. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 109,978."
Components Involved: ENGINE
Date of incident: 2023-09-07
Complaint:
"the contact owns a 2014 buick encore. the contact stated that while driving at various speeds, the engine revved loudly, but the vehicle hesitated to accelerate. the check engine warning light was illuminated. additionally, the contact stated that the vehicle shuddered during start-up. the contact also stated that the vehicle shuddered while coming to a stop, then lost motive power. the vehicle was taken to autozone auto parts, where the diagnostic code p0420 was retrieved, and it was determined that the rear catalytic converter and the oxygen sensor needed to be replaced. the vehicle was not repaired. the dealer was not made aware of the failure. the manufacturer was not made aware of the failure. the failure mileage was approximately 93,000."
Components Involved: ENGINE
Date of incident: 2023-07-05
Complaint:
"my engine light came on 4 days prior. took to repair shop and code showed po ob6. i was informed there is a small pinhole leak of antifreeze by the head gasket at the block. there is only 63k mileage on this vehicle and if i had blown this gasket i could have put me at risk or others had this blown a gasket. i just cant believe this is happening since there is not much mileage on this vehicle. please research."
Components Involved: ENGINE
Date of incident: 2025-06-01
Complaint:
"tl* the contact owns a 2014 buick encore. the contact stated while driving 5 mph, the vehicle hesitated with the check engine warning light illuminated. the contact was able to drive to her destination. the vehicle was taken to the local dealer bohn buick gmc located at 3815 lapalco blvd, harvey, la 70058, (504) 347-4070, where the vehicle was diagnosed with needing the purge valve, intake manifold, valve cover with pvc system and hose to be replaced and the pcm-r to be updated. the vehicle was taken to an independent mechanic and the repairs were completed. the manufacturer had not been informed of failure. the failure mileage was approximately 66,100."
Components Involved: ENGINE
Date of incident: 2021-03-08
Complaint:
"my vehicle was in motion on the highway at an approximate speed of 65mph and suddenly i heard a strange pop. my car immediately went into limp mode causing my speed to drop to 25mph on a moderately crowded interstate highway. due to the dangerous nature of this issue, i drove on the shoulder to the closest exit and drove the car to the closest dealership. 6 different trouble codes were pulled on the vehicle. i purchased my vehicle less than 6 months ago along with a gmpp extended warranty. for two weeks, the warranty could not be found and i was calling numerous warranty companies trying to find out what occurred with my warranty. after the 2 weeks of calls and confusion, the dealership stated that they would cover the pcv valve issue that they had diagnosed to be the problem. the dealership never stated that the pcv valve malfunction was in fact a "special added protection issue" put out by gm in august. i finally received my vehicle back two days ago and the car is still not working as it was before this repair. it is idling hard and at high rpm and also hesitating during acceleration."
Components Involved: ENGINE
Date of incident: 2021-06-08
Complaint:
"tl* the contact owns a 2014 buick encore. the contact stated while driving 35 mph, the vehicle loss motive power with the check engine warning light illuminated. the contact turned off and restarted the vehicle. the vehicle was driven to the residence. the contact also stated that the vehicle shook violently while driving to her residence. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the turbo charger waste gate was cracked and needed to be replaced. the turbo charger was replaced and the vehicle was repaired. the manufacturer was contacted. the failure mileage was 71,350. *ln *js*dt*jb"
Components Involved: ENGINE
Date of incident: 2021-02-01
Complaint:
"tl* the contact owns a 2014 buick encore. the contact stated while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. the contact replaced the battery however, the vehicle stalled after five minutes. the vehicle was towed to deacon jones chevrolet buick gmc of clinton (1615 sunset ave, clinton, nc 28328 (910) 684-4834) where the vehicle was diagnosed with a crack in the engine block. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was unknown."
Components Involved: ENGINE
Date of incident: 2021-06-05
Complaint:
"tl* the contact owns a 2014 buick encore. while operating the vehicle, the rpms randomly increased and the engine surged. the vehicle hesitated to accelerate and the check engine indicator illuminated. the vehicle was taken to courtesy buick (1857 edwards lake rd, birmingham, al) in 2017 and the cracked valve cover seal was replaced; however, the failure eventually recurred. the vehicle was taken to howard bentley buick gmc (4321 us hwy 43, albertville, al) and the intake manifold seal was replaced, but the failure recurred. the manufacturer was not notified of the failures. the failure mileage was 50,000."
Components Involved: ENGINE
Date of incident: 2017-01-09
Complaint:
"tl* the contact owns a 2014 buick encore. when the contact turned off her vehicle, the cooling fan kept running and caused the battery to die. the vehicle had to be to restarted. the vehicle was taken to a dealer (allen tillery auto, 4573 central ave, hot springs, ar 71913, 501-881-4160) where it was diagnosed that the cooling fan relay was fractured. the vehicle was repaired. the manufacturer was notified of the failure and stated that the vehicle was out of warranty and there were no recalls. the failure mileage was approximately 62,374."
Components Involved: ENGINE
Date of incident: 2018-05-09

Recalls for the 2014 Buick ENCORE

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors llc (gm) is recalling certain model year 2015-2017 chevrolet silverado 2500 hd, 3500 hd, tahoe, suburban, gmc sierra 2500 hd and 3500 hd, gmc yukon, gmc yukon xl, cadillac escalade and cadillac escalade esv vehicles and 2014-2017 chevrolet corvette, silverado 1500, trax, caprice police pursuit vehicle, gmc sierra 1500, buick encore, and 2014-2016 buick lacrosse, chevrolet spark ev and ss vehicles. in the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (sdm) software to activate a diagnostic test. during this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash."
Consequence:
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy:

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Component(s) Involved: AIR BAGS > FRONTAL
Date of incident: 2016-09-08
Recall:
"general motors llc (gm) is recalling certain model year 2014-2016 buick lacrosse and chevrolet spark ev, caprice ppv and ss vehicles, 2014-2017 buick encore and chevrolet corvette, silverado 1500 and gmc sierra 1500 vehicles, 2015-2016 cadillac escalade and escalade esv, chevrolet tahoe, trax, suburban and silverado 2500 and 3500 and gmc yukon and yukon xl vehicles, and 2015-2017 gmc sierra hd 2500 and 3500 vehicles. while being previously remedied for recall 16v-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. without the update, certain driving conditions may cause the air bag sensing and diagnostic module (sdm) software to activate a diagnostic test. during this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash."
Consequence:
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy:

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Component(s) Involved: AIR BAGS > FRONTAL
Date of incident: 2017-07-10

BUICK Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

BUICK ranks 20 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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