2016 Buick LACROSSE EASSIST - Ratings, Complaints and Recalls

"i lost power steering while driving 70 mph on a two-lane highway in wyoming. there were no warnings before the incident, but a service power steering light came on at the same time it quit working. one mechanic shop did a diagnosis on the car. i was told that the electric gear power steering motor needs to be replaced along the whole rack and pinion that it's attached to has to be replaced because of the way it's designed. i found out that 2,000 of these same model and year of cars had a recall on them for this exact problem, but my car's vin wasn't included in that recall. after doing thorough research on the internet, i have found that this is a common issue with these cars, and it's obvious that the manufacturer should have included more cars in the recall. i have just turned 77,000 miles on my car, and i have been given a $4,000 estimate to get it repaired. it is completely undrivable at this time."

"while navigating a curve, my power steering quit, nearly causing me to hit an oncoming car in the opposite lane. i stop and search the car for issues but found none. the care returned to normal steering and two days later, i had a vehicle pull out in front of me, while quickly avoiding the other car, my power steering quit working again. luckily, i was able to overcome the steering but it certainly shocked me. this is a most definite safety concern that must be looked at closer before someone seriously gets hurt."

"i was driving on a main street. received power steering fluid message and then steering well locked up. could not manuever it. had to pull over to call for assistance, to no avail. the manual states it is a electrical power issue. i've taken this car in numerous of times for various services, specially the "jerking" of the car. i've discovered there was a recall for the power steering today was announced a few years ago but never gotten a letter to have mine checked. i just recently picked my car up from servicing and there is no notation of needing power steering fluid. i feel like this is a dangerous issue especially if had locked up on the highway!"

"the contact owns a 2016 buick lacrosse. the contact stated while attempting to drive from a complete stop, the steering wheel locked, almost causing a collision. a message indicating power steering failure was displayed. the police department assisted the contact with driving the vehicle to the side of the road. the contact stated upon turning off and restarting the vehicle, the power steering responded as needed. the vehicle was taken to an independent mechanic, where it was diagnosed that the power steering control module (pscm) needed to be updated. the vehicle was repaired. the dealer was not notified of the failure. the manufacturer was notified of the failure via mail. the failure mileage was approximately 23,098. the contact stated that she paid for the repairs according to the technical service bulletin that applies to her vehicle."

"the contact owns a 2016 buick lacrosse. the contact stated that upon reversing, he noticed that the steering wheel had lost power steering functionality. the “power steering failure” warning light was illuminated. the contact stated that he was able to forcefully steer the steering wheel and drove to his residence that was not too far away. the contact stated that the next day, he restarted the vehicle and he noticed that the vehicle had regained power steering functionality. the vehicle was towed to the dealer who diagnosed that the power steering control module had failed. the dealer reprogrammed the power steering control module. the contact drove the vehicle to his residence. the contact referenced nhtsa campaign number: 17v116000 (steering) however, the vehicle year was not included. the manufacturer was not notified of the failure. the vehicle was repaired. the failure mileage was approximately 28,000."

"service: power steering drive with care as i turned on my street. as i turned to park the steering wheel was very hard to turn. went to check power steering fluid, no power steering pump. this vehicle has electric power steering, however fuse #23 is a 10 am fuse but it was good. there is no 80 amp fuse on the battery post. this is a hazard and should be fixed."

"2016 buick lacrosse. consumer writes in regards to loss of power steering. *ld *tr"