2015 Buick LACROSSE - Ratings, Complaints and Recalls

The 2015 Buick Lacrosse has an outstanding overall safety rating of 5, which is the highest possible score. It excels in all major crash test categories, including front crash and side crash ratings, as well as rollover protection. Additionally, it comes equipped with standard electronic stability control, providing an extra layer of safety by helping drivers maintain control in challenging road conditions. The car also offers optional forward collision warning and lane departure warning systems, further enhancing its safety features.

Despite its excellent safety performance, it is worth noting that there have been 38 complaints reported for this model. However, the car has undergone 3 recalls to address any potential safety concerns or issues, ensuring that the manufacturer is proactive in maintaining the safety of the vehicle on the road.

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Top stats at a glance

Complaint Count

38

Recall Count

3

Investigation Count

0

Safety Rating

5/5

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Safety Features

2015 Buick Lacrosse 4 DR AWD Safety Features

Here are the safety features that come as standard on the 2015 Buick Lacrosse 4 DR AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2015 Buick Lacrosse 4 DR AWD Safety Ratings

Here we have the crash and rollover ratings for the 2015 Buick Lacrosse 4 DR AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2015 Score 2019 Score
Overall Front Crash Rating Not Rated 5 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 5 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2015 Score 2019 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 3 5 4
Side Crash Passenger Side Rating 3 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2015 Score 2019 Score
Rollover Rating Not Rated 4 5
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated 4 5

Complaints for the 2015 Buick LACROSSE

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"my wife was driving and went to turn the vehicle and the steering locked up momentarily. she drove directly home a block away and pulled into the garage. when attempting to take the car for service it would not turn in either direction."
Components Involved: STEERING
Date of incident: 2022-08-07
Complaint:
"the contact owns a 2015 buick lacrosse. the contact stated that upon starting the vehicle, he noticed that the steering wheel did not have power steering. the warning message "service power steering" was illuminated. the contact was able to take the vehicle to the dealer by forcefully steering the steering wheel. the dealer test drove the vehicle and diagnosed that no issues were found. the contact stated that the failure reoccurred while driving. the contact veered to the side of the road. the contact stated that after turning off and restarting the vehicle, the steering wheel regained power steering functionality. the vehicle was taken back to the dealer who diagnosed that no issues were found. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 69,100."
Components Involved: STEERING
Date of incident: 2023-01-11
Complaint:
"power steering went out while driving roughy 45/50 mph. unknown reason why it went out."
Components Involved: STEERING
Date of incident: 2023-04-07
Complaint:
"while driving at approximately 55 mph, my power steering went out (at first i thought i had blown a tire). it became almost impossible to perform any quick/reactionary steering changes. i put on my hazards and drove to the dealership and then for a second opinion with my local trusted mechanic. both advised the electronic steering assembly went bad, that there is a new part #, indicative of a high failure rate; however, the part is not available in all of north america (they checked.) they called gm buick and were advised an eta on the backorder for the part is unknown. they filed for an emergency backorder request and are awaiting further information. now, i have an undriveable vehicle, there are no loaner cars available, the cheapest rental car is a full car payment every three days, and no idea how long before the vehicle will be able to be repaired as it is too dangerous to drive in its current state. i think this needs to be investigated, as this issue sounds like it should be a recall before someone gets killed."
Components Involved: STEERING
Date of incident: 2023-03-07
Complaint:
"tl* the contact owns a 2015 buick lacrosse. the contact stated that while parking her vehicle at a low rate of speed, the power steering drive with care and service brake assist warning messages appeared on the instrument panel. the steering wheel became stiff and difficult to maneuver. the contact was able to drive the vehicle to an independent mechanic who informed her that since the vehicle was an electric vehicle, the vehicle would have to be serviced at a dealer. the contact spoke to classic buick gmc arlington (1400 e interstate 20, arlington, tx 760180) where she was informed to bring the vehicle in for inspection. the manufacturer had yet to be notified of the failure. the vehicle had yet to be repaired. the failure mileage was 79,150."
Components Involved: STEERING
Date of incident: 2021-08-08
Complaint:
"i was driving on the highway at approximately 70 miles an hour when my power steering went out. with great difficulty i was able to move across lanes and get to an exit. i drove to the nearest buick dealer who said they were too backed up to help. while at the buick dealer i turned the engine off. when i turned the engine back on, the power steering was working again."
Components Involved: STEERING
Date of incident: 2019-08-10
Complaint:
"tl* the contact owns a 2015 buick lacrosse. while driving approximately 5 mph, the warning chime suddenly activated and the power steering malfunctioned. the steering wheel became very difficult to turn. the vehicle was towed to the dealer, but the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 8,000. updated 01/25/2017*ct updated 02/15/17.*jb"
Components Involved: STEERING
Date of incident: 2017-03-12
Complaint:
"tl* the contact owns a 2015 buick lacrosse. while driving various speeds, the vehicle became difficult to control. the contact mentioned that the vehicle was previously involved in a crash, but the details were unknown. in addition, while driving, the vehicle veered into another lane independently. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 15,000."
Components Involved: STEERING
Date of incident: 2017-07-06

Recalls for the 2015 Buick LACROSSE

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors llc (gm) is recalling certain model year 2015-2017 chevrolet silverado 2500 hd, 3500 hd, tahoe, suburban, gmc sierra 2500 hd and 3500 hd, gmc yukon, gmc yukon xl, cadillac escalade and cadillac escalade esv vehicles and 2014-2017 chevrolet corvette, silverado 1500, trax, caprice police pursuit vehicle, gmc sierra 1500, buick encore, and 2014-2016 buick lacrosse, chevrolet spark ev and ss vehicles. in the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (sdm) software to activate a diagnostic test. during this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash."
Consequence:
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy:

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Component(s) Involved: AIR BAGS > FRONTAL
Date of incident: 2016-09-08
Recall:
"general motors llc (gm) is recalling certain model year 2014-2016 buick lacrosse and chevrolet spark ev, caprice ppv and ss vehicles, 2014-2017 buick encore and chevrolet corvette, silverado 1500 and gmc sierra 1500 vehicles, 2015-2016 cadillac escalade and escalade esv, chevrolet tahoe, trax, suburban and silverado 2500 and 3500 and gmc yukon and yukon xl vehicles, and 2015-2017 gmc sierra hd 2500 and 3500 vehicles. while being previously remedied for recall 16v-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. without the update, certain driving conditions may cause the air bag sensing and diagnostic module (sdm) software to activate a diagnostic test. during this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash."
Consequence:
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy:

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Component(s) Involved: AIR BAGS > FRONTAL
Date of incident: 2017-07-10

BUICK Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

BUICK ranks 20 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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