2017 Buick LACROSSE - Ratings, Complaints and Recalls

The 2017 Buick LaCrosse has received excellent safety ratings across the board, with a perfect 5-star overall rating. In specific crash tests, the LaCrosse scored 5 stars for front crash, side crash, and rollover ratings, indicating top-notch protection for occupants in various accident scenarios. The vehicle comes equipped with stability control as a standard feature, which enhances its overall safety by helping drivers maintain control in challenging driving conditions. Additionally, the Buick LaCrosse offers optional forward collision warning and lane departure warning systems, which can further assist drivers in avoiding accidents.

Despite its high safety ratings and advanced safety features, the Buick LaCrosse has faced 25 complaints and has been subject to 2 recalls. These numbers suggest that while the vehicle excels in protecting occupants during potential accidents, there may be some issues that have caused inconvenience or safety concerns for owners. It is essential for Buick to address these complaints and recalls promptly to ensure the continued safety and satisfaction of LaCrosse owners.

Top stats at a glance

Complaint Count

25

Recall Count

2

Investigation Count

0

Safety Rating

5/5

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Safety Features

2017 Buick LaCrosse 4 DR FWD Safety Features

Here are the safety features that come as standard on the 2017 Buick LaCrosse 4 DR FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2017 Buick LaCrosse 4 DR FWD Safety Ratings

Here we have the crash and rollover ratings for the 2017 Buick LaCrosse 4 DR FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2017 Score 2019 Score
Overall Front Crash Rating Not Rated 5 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2017 Score 2019 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 3 4 4
Side Crash Passenger Side Rating 3 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2017 Score 2019 Score
Rollover Rating Not Rated 5 5
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2017 Buick LACROSSE

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"2017 buick lacrosse. consumer writes in regards to issues with transmission. *ld the consumer stated when accelerating from a stop, the vehicle intermittently seemed to stick or downshift into low gear. the vehicle was restarted and appeared to be normal. the dealer could not duplicate the failure. *js"
Components Involved: POWER TRAIN
Date of incident: 2019-11-04

Complaint:
"i purchased my vehicle in june of 2018. the car drove beautifully for about 14000 miles. then i started noticing harsh shifts at lower speeds, shifted fine on the highway. this continued on and i just thought it was normal wear. then about 2 months after the harsh shifting started i was getting on the highway and accelerating up to speed. i then let off my gas pedal and the car stuck in gear. i tried slowing down and speeding up and the car would not shift. i had to pull over shut the car off and turn it back on during rush hour. this happened again about a month later, so i called to make an appointment at the dealer. took my car in and the service tech asked me to ride with and show him what it is doing. so i drove the tech around about a half hour. on the way back in traffic at about 35 mph the car stuck in gear again with the tech in the car. they had the car a week and cud not replicate the issue again. they talked about reprogramming my ans but since no reported problems they could not do it. i have had the car back a month and it has happened twice again. so i will yet again make another appointment. this is very unsafe when the transmission will not shift to have to try and pull off on busy highways where there are not always safe places to do so."
Components Involved: POWER TRAIN
Date of incident: 2020-10-03

Complaint:
"loud clunk noise during any gear change. car does not have to be moving. i experimented this problem while shifting from park to drive, drive to reverse, reverse to park. this problem also exists shifting up and down gears. took it to the dealer to get serviced. they flushed the transmission, reprogrammed the transmission control to no avail. the problem occurs when the engine is cold and hot"
Components Involved: POWER TRAIN
Date of incident: 2019-01-04

Complaint:
"tl* the contact owns a 2017 buick lacrosse. the contact stated that the gear shift lever would misshift and switch into other gears that were not selected. secondly, the transmission would not go into park or reverse properly. to reverse, the contact had to move the lever back and forth. to park, the contact had to select park, shift into another gear, and then shift back into park. the vehicle was taken to webster city auto (129 2nd st, webster city, ia 50595, (515) 832-6638) where it was diagnosed that a new shift assembly needed to be installed. the vehicle was repaired, but the failure recurred soon after. the manufacturer was made aware of the failure and did not assist. the failure mileage was 20,200. the vin was invalid.*bf"
Components Involved: POWER TRAIN
Date of incident: 2019-06-05

Complaint:
"i have no idea whether this concerns the takata inflators or not. while accelerating from a normal traffic speed (approximately 20 to 40mph) , it seems like the transmission shifts up and down rapidly several times between lower gears. if the acceleration is terminated by by lifting your foot from the accelerator, the shifting goes away. after that, a soft pressure on the accelerator will allow the vehicle to accelerate without further unwanted shifting. this is a reoccurring problem."
Components Involved: POWER TRAIN
Date of incident: 2019-02-09

Recalls for the 2017 Buick LACROSSE

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors llc (gm) is recalling certain 2017 buick lacrosse vehicles. the electrical connectors for the electronic power steering (eps) system may not be properly sealed. as a result, water may enter and corrode the connectors possibly resulting in a loss of power steering."
Consequence:
A loss of power steering may result in increased manual steering effort, increasing the risk of a crash.
Remedy:

GM will notify owners, and dealers will inspect correct the seal seating and secure the EPS connector seals, free of charge. The recall began on March 14, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17085.

Component(s) Involved: STEERING > ELECTRIC POWER ASSIST SYSTEM
Date of incident: 2017-02-23

BUICK Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

BUICK ranks 20 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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