2014 Chevrolet CRUZE - Ratings, Complaints and Recalls

The 2014 Chevrolet Cruze has an exceptional safety rating of 5 out of 5, making it a top choice for those prioritizing safety. It received high scores in overall front and side crash ratings, with the added bonus of stability control which enhances its safety features. Despite not having forward collision warning or lane departure warning systems, the stability control helps mitigate potential accidents. In terms of recalls and complaints, the car has had 9 recalls and 634 complaints reported. These numbers are worth considering, but should be viewed in the context of the overall safety rating and features of the vehicle.

Top stats at a glance

Complaint Count

634

Recall Count

9

Investigation Count

0

Safety Rating

5/5

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Safety Features

2014 Chevrolet Cruze 4 DR FWD Safety Features

Here are the safety features that come as standard on the 2014 Chevrolet Cruze 4 DR FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2014 Chevrolet Cruze 4 DR FWD Safety Ratings

Here we have the crash and rollover ratings for the 2014 Chevrolet Cruze 4 DR FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2011 Score 2014 Score 2019 Score
Overall Front Crash Rating 5 5 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 4 5

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2011 Score 2014 Score 2019 Score
Overall Side Crash Rating 5 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 4
Combined Side Barrier Pole Rating - Front 5 5 5
Combined Side Barrier Pole Rating - Rear 5 5 4
Overall Side Barrier Rating 5 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2011 Score 2014 Score 2019 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating 5 5 5

Complaints for the 2014 Chevrolet CRUZE

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"i have a feeling their is an issue with the head gasket for many reasons, smoke is coming out of the vehicle of the hood and has a burning smell to it. i checked online and it said some 2013 and 2014 versions of the chevy cruze have been recalled due to not long lasting head gaskets, and i see how theirs no recalls on the vehicle but it seems theirs an issue with the head gasket and its a 2014 so im assuming this vehicle is a recall. i dont want anything serious to happen to this vehicle as this is my life and i need this car to goto my job and do the things i need to do."
Components Involved: ENGINE
Date of incident: 2025-01-01

Complaint:
"pvc issue on 2014 cruze. you need to include all years and vins for this issue. mine has been in the shop for 4 years straight trying to find the engine issue. it is always a pvc and engine runs rough. i can provide years of receipts trying to fix issue."
Components Involved: ENGINE
Date of incident: 2018-01-11

Complaint:
"i have had a coolant leak issue with my car, which i bought brand new, multiple times. my mechanic has had to replace the water pump and or fix coolant issues multiple times. it happens every year around the same time. i called chevrolet a couple years ago begging them to research for a recall. if you look online, there are multiple forums, webpages, and discussions of the same issue with the same make and model. costing consumers hundreds and thousands of dollars for repairs, repeat repairs. please address this! chevrolet offers no help!"
Components Involved: ENGINE
Date of incident: 2023-07-10

Complaint:
"water pump constantly leaking through seap hole weather or not u get a new water pump or not can't get it to stop leaking .ac cut off due to heat engine .it will not stop dripping i have changed water pumps 3 times and it never has stopped dripping this has costed us alot of money and time if ww only new this we would have bought something else.we have been through 2 computers ecm ans a motor replaced this thing has been in the shop every year since we had this car once for 9 months"
Components Involved: ENGINE
Date of incident: 2021-07-07

Complaint:
"i’m reporting a engine failure in my 2014 chevy cruze due to anti-freeze leak i took my vehicle the the jefferson chevrolet dealership for repair and they charge me over $3,700 in repairs and then told i had engine failure now my vehicle sitting in the driveway non-repaired. also being dealing with the dealership every since january 31, 2023"
Components Involved: ENGINE
Date of incident: 2025-07-01

Complaint:
"the exact scenario discussed in the 2015 nhtsa service bulletin no 14371b, also happened to my 2014 chevrolet cruze with a 1.8l engine rather than the 1.4l engine referenced. the original manufacturer water pump was confirmed to be the source of the coolant leak by an independent service center. the part is available for inspection upon request. no engine lights went off, i personally observed the leaking fluid on the ground because of the previous incident noted below. these repairs cost thousands and have done an unknown amount of damage to the engine. a previous coolant leak issue was identified 1 year prior with the thermostat housing. this caused a significant rise in the temperature of the car's engine, which ultimately led to the car being unsafe to drive as it would begin to overheat within minutes of beginning to drive. the warning sign "engine hot, ac off" message appeared, the chiming sound was heard, and i was luckily able to pull into my driveway only 5 minutes later. if i had not been close to home, i would have been forced to pull off on the side of the interstate which is exceptionally unsafe and illegal. the alerts did not appear until the engine was on the brink of overheating. this was confirmed by an independent service center and the part is no longer in my possession."
Components Involved: ENGINE
Date of incident: 2025-07-07

Complaint:
"on dash it says 1. engine overheated; idle engine 2. a/c off due to high engine temp 3. fan will spin in high speed and stays on when you turn off the car"
Components Involved: ENGINE
Date of incident: 2023-01-04

Complaint:
"both cataltic converters are cracked. there was a recall on some 2014 chevy cruze for higher tempatures in exhaust that might cause this issue."
Components Involved: ENGINE
Date of incident: 2023-09-05

Complaint:
"i had tried to enter my address is in canada not the states… i have had to fix my car couple times and issue has not been resolved as i would get a dashboard warning that the oil pressure is low and to turn off the vehicle. the coolant overheat to the point it’s boiling. there is a recall for this issue however not sure why this vehicle does not qualify as it’s a safety hazard"
Components Involved: ENGINE
Date of incident: 2023-12-04

Complaint:
"when i took my vehicle to the dealer on 2-24-23 they inform me my head gasket failed the my engine wasn’t any good due to overheating the coolant was leaking inside the engine. i took the vehicle to the dealer when antifreeze wouldn’t stay in the reservoir and white smoke from the exhaust and as 4-12-23 my vehicle is still at the dealer."
Components Involved: ENGINE
Date of incident: 2024-12-02

Recalls for the 2014 Chevrolet CRUZE

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors llc (gm) is recalling certain model year 2013 and 2014 chevrolet cruze vehicles equipped with a 1.4l turbo engine, and manufactured between november 28, 2012, and march 7, 2014. on the affected vehicles, the right front half shaft may fracture and separate."
Consequence:
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy:

GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.

Component(s) Involved: POWER TRAIN > AXLE ASSEMBLY > AXLE SHAFT
Date of incident: 2014-03-31

Recall:
"general motors (gm) is recalling certain model year 2013 and 2014 chevrolet cruze vehicles equipped with manual transmissions (mf3/mr5) and manufactured january 24, 2013, through august 1, 2013. on the affected vehicles, the right front half shaft may fracture and separate."
Consequence:
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy:

General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.

Component(s) Involved: POWER TRAIN > AXLE ASSEMBLY > AXLE SHAFT
Date of incident: 2013-09-23

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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