2016 Chevrolet CRUZE - Ratings, Complaints and Recalls

"there is currently a recall for chevrolet cruzes because of overheating, that is caused by the cooling system and the antifreeze leaking out at the thermostat housing. this is exactly what happened to my 2016 cruze as we drove down the highway and warning lights and sounds started going off that required it to be put in the shop (local chevy dealer) and have these parts replaced. if you read the safety recall for this issue on the chevy cruze and look at my receipt it is almost the same wording. however, the dealer told me that my chevy cruze was not covered by the recall. i believe the recall should be expanded to include all cruzes."

"i have been taking a burning smell emanating from the vehicle. when i took vehicle in for servicing last week, i was told that the smell was as a result of an engine leak. i was informed that my vehicle was not the first of the same make and model that the service center has seen in recent weeks. worried that this could be an issue can lead to a fire. planning on having repairs done, but would like to know whether this is something that can be investigated to determine whether it is a manufacturer defect."

"the contact owns a 2016 chevrolet cruze. the contact stated that on several occasions while driving at various speeds, the brake pedal was depressed, and the vehicle stalled. the vehicle was restarted after two attempts. the check engine warning light was illuminated during the failure. the vehicle was taken to a dealer where it was diagnosed that the catalytic converter and oxygen sensor needed to be replaced. the vehicle was not repaired. the contact manufacturer was notified of the failure. the failure mileage was 97,800."

"it suddenly come up with ac off to keep engine feom overheating on message .i have had 4 theromstat housings put on in the last month and it is still leaking around housing and leaking coolant out onto ground and thit has only 73000 miles .yes it will be available to inspect if in local area afraid to drive to far and i still owe a year on this car."

"around 150,000 miles i had the code p0011 the dealership did work but code kept coming back on. so i was told i needed a cylinder head. i wanted a 2nd opinion so i took it to another dealership and was told i need to replace the engine. so july of 2021 engine was replaced. around 09/2021 cylinder head was replaced with other work done. now code p0011 came back on again and it’s in the show getting another cylinder head around 188,000 miles. has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? it was inspected by vann york chevrolet in high point, nc and modern chevrolet in winston salem, nc. has the problem been reproduced or confirmed by a dealer or independent service center? yes it have been. how was your safety or the safety of others put at risk? yes, i do feel like i was at risk due to engine surge and or reduced power at times. what component or system failed or malfunctioned, and is it available for inspection upon request? yes an inspection can be done at any time. were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? prior to this i kept my car service and i do have receipts. check engine light came on 04/2021 with code p0011. then on 07/2021 is when i got my car back with the remanufactured engine. so a 1st cylinder head came with the engine, the around 09/2021 2nd cylinder head, and now 3rd cylinder head of this remanufactured engine. this p0011 code cost me over $7,000 which i had to take a loan out and still paying for but still having the same problem. which every thing now is covered under the engine warranty which is 3yrs or 100,000 miles. not to mention 04/2021 i had just spent $1,339.55 water pump gaskets and seals. i have connected gm customer support. but i shouldn’t had to replace an engine around 150,000 miles and the cylinder head shouldn’t had to be replaced 3 times now. i have my records if you need to see them."

"2 issues. 1st is the pcv system. pcv valve will fail regularly 1-3 years. this requires a new intake manifold and valve cover possible new hose and possible sensor replacement. can cause stability and traction control failure. 2nd is the engine's head gasket. between 60-70k miles these vehicles get blown head gaskets. due to this failure, you could experience a total engine failure which will completely shut down all vehicle functions. if not properly observed this vehicle will not only have a complete failure. it will need an entire new engine due to cracked block and head or warped block and head. if it becomes warped you will need to machine both the block and head and or replace the entire engine long before it reaches 100k miles. rendering the vehicle absolutely useless. coolant issues with these vehicles are bad as well. even if all these issues get fixed in a timely manner you will still most likely have a blown head gasket as i did. engine failures on a busy highway are a big safety concern."

"was at a red light and my car shut off. it started back up and i was able to get home. i am now afraid my car will just stop while driving and i will crash and die"

"the contact owns a 2016 chevrolet cruze. the contact stated that on multiple occasions while driving over 50 mph, the a/c unit turned off independently and the instrument panel displayed a message that the engine was overheating. additionally, the engine power reduced message was displayed. the contact stated that after receiving message alerts on the instrument panel, the vehicle decelerated to 15-20 mph. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the contact stated that the failure reoccurred on several occasions and the instrument panel displayed message alerts for the engine overheating and the engine power being reduced. the contact attempted to call local dealers but was not successful. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 106,000."

"as of january of 2022 my chevy cruz limited ltz engine was starting to over heat. i would pull the car over and turn off the engine and allow it to cool down before starting it up again, the last of february 2022 my engine had threw a head gasket, the machanic that i took it to confirmed that it was a head gasket and had told me that the motor had done this before due to the fact that the head gasket had already been replaced by a previous owner at one point in time, it had kept getting hot while i was trying to get it to the shop so i was having to pull over every few mins causing a safety risk for myself due to the fact i was having to constantly find a place to pull over, i reported the problem to my insurance company but they unfortunately did not cover what they considered wear and tear of the vehicle, there were no warning lamps, messages, or symptoms prior to the engine overheating, i took the car to the dealership for it's routine oil change and fixed the oil leak they found but did not fix. i also kept check on the oil level and made sure it wasn't low. i kept antifreeze in it as well and made sure that it didn't run low on that either considering both fluids could cause engine problems. it is now july of 2022 and i still do not have my cruz running due to the fact i'm having to replace the head gasket or get a new motor if the engine that is in it already over heats again..."

"vehicle is leaking coolant i've had it fixed and continue to have issues with it. when i go to add coolant it sounds like it is boiling in the motor and car is becoming very hot and smokes from the motor. was driving through town heard a hissing noise and somehow coolant had sprayed all over the hood and windshield of my car."