2010 Chevrolet IMPALA - Ratings, Complaints and Recalls

The 2010 Chevrolet Impala has received high safety ratings in certain crash scenarios, with a 5-star rating for both the front crash driver side and the side crash driver side. However, the overall safety rating is marked as "Not Rated," indicating that there may be some areas where the vehicle could be improved in terms of safety features and crash performance.

One notable safety feature of the Chevrolet Impala is the standard electronic stability control, which can help the driver maintain control in slippery or high-speed conditions. On the other hand, the car does not come equipped with forward collision warning or lane departure warning systems, which could be considered as drawbacks in terms of active safety technology.

The 2010 Impala has a relatively high number of complaints, with 435 reported issues, and has been subject to 4 recalls. It's important for potential buyers to be aware of these numbers and to consider them when evaluating the overall safety and reliability of the vehicle.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

435

Recall Count

4

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2010 Chevrolet Impala 4-DR w/SAB Safety Features

Here are the safety features that come as standard on the 2010 Chevrolet Impala 4-DR w/SAB

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2010 Chevrolet Impala 4-DR w/SAB Safety Ratings

Here we have the crash and rollover ratings for the 2010 Chevrolet Impala 4-DR w/SAB Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2010 Score 2020 Score
Overall Front Crash Rating Not Rated Not Rated 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 5 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2010 Score 2020 Score
Overall Side Crash Rating Not Rated Not Rated 5
Side Crash Drivers Side Rating 4 5 4
Side Crash Passenger Side Rating 4 4 5
Combined Side Barrier Pole Rating - Front Not Rated Not Rated 5
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated 5
Overall Side Barrier Rating Not Rated Not Rated 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2010 Score 2020 Score
Rollover Rating Not Rated Not Rated 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated Not Rated 5

Complaints for the 2010 Chevrolet IMPALA

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"tl* the contact called on behalf of her mother who owns a 2010 chevrolet impala. the contact stated that her mom was unable to remove the key from the ignition after parking the vehicle. the vehicle was taken to an unknown dealer to be diagnosed. the contact was informed that the shift interlock switch needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the approximate failure mileage was 150,000."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2020-09-01
Complaint:
"vehicle will not start. all electrical things work, the lights, dashboard, etc.. but there is no power to starter. this vehicle has 150000 miles on it and has had 6 new batteries installed. the no start issue was believed to be occurring after car was brought through car wash during very cold temps outside, but this is not the issue now. now it starts sometimes and will not start at other times."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2021-04-02
Complaint:
"the rear window defogger quit working. my shop found that the defogger had lost its ground function in the fuse block in the engine compartment. the fuse block had to be replaced in its entirety costing over 200 dollars. i do not know exactly when the defogger failed."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2018-10-12
Complaint:
"as i was driving home the car went into shutdown mode. the car would not accelerate and the dashboard cluster read, traction control system failure, and a few other things that i did not get to read because i was watching the road. then the temperature gauge went to the max, and the car was not overheating at all. i shut the car off checked all fluids started the car back up and tried to get going and the car would not accelerate. after a few minutes i managed to get the car back home and a few months later it happens again. i went to edmunds forum and there are dozens of the same complaints for the same thing."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2019-03-05
Complaint:
"tl* the contact owns a 2010 chevrolet impala. the contact stated that the vehicle experienced a complete loss of power while driving 65 mph. the failure occurred twice without warning. bob howard chevrolet (13130 broadway ext, oklahoma city, ok) was unable to duplicate the failure. the manufacturer was notified and did not assist since there were no recalls attributed to the vin. the failure mileage was approximately 138,000."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2019-01-06
Complaint:
"my wiring on my passenger seat sensor is faulty! it sometimes detects randomly that someones there, when nobody is there and thus turns the airbags on and off constantly. i have to keep the passenger side seat belt buckled, otherwise it will mess up my sensors. i've had my airbags shut off and a notification appear before so it's quite scary and definitely a safety hazard. i know this is a known recall, but i believe since i have a "police package" a recall for my car was never initiated, even though it has the problem."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2020-02-05
Complaint:
"a recent problem with the rear window defogger has unfolded a problem with a wiring harness that powers the window. gm never installed a fuse on the rear window defogger causing the wire to heat up and burn away the slot it sits in on the wire harness. inspecting my wire harness, the heat from the wire has melted almost entirely through the connector which is very dangerous and likely to cause a fire on the passenger side of the car underneath the carpet and fuse panel."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2018-09-02
Complaint:
"my impala heating and air condition unit does not work properly and makes clicking noise when i do the following: get in the car, start the car, touch the heating and ac knobs. i was advised by the mechanic that they can't tell me what it would cost but this is a defect in the impala. said that the clicking is because it's trying to catch back to what ever is displaced and keeps trying. i've time this clicking and it goes on for a whole minute. i have a dual system and it appears the passenger said heats when it wants to,..this had been going on in my car for the last 8 months and i would like to know why the company have not taken responsibility for this defect. i would like for the company to take responsibility and recall and help the owners of the awful sound and embarrassing when others get in your car and hear the madness that you have to try and explain. i don't think this help people wanting to buy the car. thanks"
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2016-01-06
Complaint:
"tl* the contact owns a 2010 chevrolet impala. the contact stated that the key would not eject from the ignition switch. the failure occurred twice. an independent mechanic diagnosed that the shifter wire needed to be replaced. the vehicle was repaired the first time, but the failure recurred. the manufacturer was notified of the failures. the approximate failure mileage was 139,000."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2017-03-02
Complaint:
"my ignition key locks at times. i am sure to park straight without turned wheels or cramped. i finally can start the car by twisting the steering wheel and it then locks and finally the key connects. i was told that may be a tumbler problem? just a worry as i am 82 and always on my mind when i travel. one time it did just die as i was driving. happen to be in city where i was able to coast into parking lot. it started up and did fine then. that was scarey!"
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2016-08-03

Recalls for the 2010 Chevrolet IMPALA

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors llc (gm) is recalling certain model year 2009-2010 chevrolet impala vehicles manufactured april 25, 2008 through february 16, 2010. the front passenger seat frame may contact and damage the wires of the passenger presence sensor module."
Consequence:
If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy:

GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.

Component(s) Involved: AIR BAGS > SENSOR > OCCUPANT CLASSIFICATION
Date of incident: 2016-07-05

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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