2020 Chevrolet SILVERADO 1500 - Ratings, Complaints and Recalls

The 2020 Chevrolet Silverado 1500 has an overall safety rating of 4 out of 5 according to the crash test data. It received high scores in most categories, including front and side crash ratings. The vehicle is equipped with standard electronic stability control which enhances the handling in various driving conditions. However, it does not have forward collision warning or lane departure warning systems. Despite its good safety ratings, it is worth noting that there have been 243 complaints filed and 10 recalls for this particular model. It is advisable for potential buyers to consider these factors when evaluating the overall safety of the Chevrolet Silverado 1500.

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Top stats at a glance

Complaint Count

243

Recall Count

10

Investigation Count

1

Safety Rating

4/5

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Safety Features

2020 Chevrolet Silverado 1500 PU/RC 2WD Safety Features

Here are the safety features that come as standard on the 2020 Chevrolet Silverado 1500 PU/RC 2WD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2020 Chevrolet Silverado 1500 PU/RC 2WD Safety Ratings

Here we have the crash and rollover ratings for the 2020 Chevrolet Silverado 1500 PU/RC 2WD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2009 Score 2020 Score 2024 Score
Overall Front Crash Rating Not Rated 4 Not Rated
Front Crash Driver Side Rating 5 5 Not Rated
Front Crash Passenger Side Rating 5 4 Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2009 Score 2020 Score 2024 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2009 Score 2020 Score 2024 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2020 Chevrolet SILVERADO 1500

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"brake calipers on 3 of 4 wheels are trying to lock up. only 54000 miles on the truck this should not be an issue. could kill someone"
Components Involved: SERVICE BRAKES
Date of incident: 2023-07-09
Complaint:
"about a month ago i noticed some intense shaking in my 2020 silverado 1500 rst when braking. the shaking is not only felt in the seat and steering wheel, but is also observable in the dash and in the gear shifter. due to the obvious concern, i made an appointment with the dealer who, after inspection, stated that all 4 rotors were warped due to overheating. i mostly use the truck on the highway, tow a river raft (easily carried by 2 people) on a small trailer 2 times a year (about 70 miles roundtrip), have never used the bed with excess weight, do not ride my brakes when driving, and i live in alaska where the temperature is cool (high temps rarely exceeding mid 60's). the brake status report on my dash presently shows my original brake pad life to be 83% on the front and 89% on the rear which was inline with the dealer report that the brake pads were still quite thick. these prove that the brakes have not been overused or abused. according to kaufman and associates website, "general motors is recalling over 350,000 2020 chevrolet silverado and gm sierra pick-up trucks due to a fault in the brake system....the issue involved a lack of heat-treatment for the bolts used to attach both the front and rear calipers.....the issue comes down to long-term performance and safety....untreated bolts run the risk of breaking under loads, and this can result in braking issues, wheel rotation problems, and internal damage to other parts of the truck. these trucks also suffered from brake system control module and premature brake wear issues, and countless owners have reported brake system issues as varied as check engine lights to outright brake failure." according to the local dealer, my vin isn't included in the recall and they cannot fix it until it is included (or i dish out $2k). it seems obvious that the issue in my truck is the same that led to the recall of the other 350,000 trucks and i simply need my vin added so that it can be fixed before catastrophic brake failure."
Components Involved: SERVICE BRAKES
Date of incident: 2023-04-08
Complaint:
"was riding down the road and my front left caliber locked up had break fluid running down from the upper reservoir the truck only has 46,000 miles. the truck was immobile had to have it towed and had to get a new caliber and took the shop almost a week to get air out the system breaks are still not 100 percent also rear breaks are having a problem fully releasing as well. leaves me worried the rear breaks will seize up as well cost me 1000 dollars for the repairs"
Components Involved: SERVICE BRAKES
Date of incident: 2024-10-03
Complaint:
"trailer brake controls not working. safety at risk due to electric trailer brakes not working. other lights and functions work when trailer plugged in."
Components Involved: SERVICE BRAKES
Date of incident: 2023-09-02
Complaint:
"brake system failure. while driving vehicle, brake system and traction control stopped working. vehicle was then limited to 62 mph. almost no braking available and pedal needed to be pushed very hardly to the floor."
Components Involved: SERVICE BRAKES
Date of incident: 2022-07-12
Complaint:
"first i i’d notice my pedal kick every once in a while then pulling into driveway all warnings kicked on and truck was hard to stop almost hitting garage. i got engine light, traction control light, and brake light ,service ecs,brake system failure 43mph max speed , service brake assist"
Components Involved: SERVICE BRAKES
Date of incident: 2022-09-10
Complaint:
"abs light came on during breaking to avoid an accident and did not break the vehicle at all. now there is a alert on the driver information center(dic) stating a break system failure."
Components Involved: SERVICE BRAKES
Date of incident: 2023-07-04
Complaint:
"the contact owns a 2020 chevrolet silverado 1500. the contact stated while stopped in her driveway, the vehicle started rolling forward. the brake pedal was depressed aggressively several times however, the brakes failed to respond. after several attempts, the vehicle came to a stop. the vehicle was taken to the dealer where the mechanic stated that the failure could not be duplicated. the manufacturer was notified of the failure however, there was no response. the failure mileage was 14,562."
Components Involved: SERVICE BRAKES
Date of incident: 2021-07-10
Complaint:
"my 2020 trail boss recently had a break fail on the front right. the brakes are metal to metal and the brake sensor is reading 54% brake life left. gm says that there is only one brake sensor on the front of the truck and its on the right hand side. when i spoke to chevy customer service i was told they have received several calls regarding this matter. chevy service department is saying there is nothing wrong with any of the equipment, but i find it hard to believe that brakes wear this way normally. if they did i would think chevy would have 2 brake sensors for each wheel."
Components Involved: SERVICE BRAKES
Date of incident: 2023-09-01
Complaint:
"while towing at a gcwr of over 29,000 pounds, my truck displayed the “check trailer wiring“ message on the dic. i’m glad that my vehicle alerted me to a situation with the trailer wiring, however, when this message is displayed it completely shuts off the brake output to the trailer brakes. it was incredibly nerve-racking and quite dangerous when traveling 70 mph down the freeway and then suddenly hitting traffic and realizing i had zero trailer brakes to assist me in stopping to avoid an accident. once i was able to return home, i pulled the breakaway pin on the trailer and all brakes worked perfectly fine. i then pulled all the hubs on the trailer axles and found one brake magnet had wore down to the coil. obviously this is an issue and needs to be replaced, but the fact that my truck cut break output to all the brakes completely is very dangerous and unacceptable. this is a serious safety issue since there is nothing that can be done while on the road to fix this. if i had been traveling in the mountains as i will be next week, this could easily have caused a much more serious situation. this situation has been discussed among other owners of the same vehicle who experienced the same situation. there is a message that comes up on the dic, but at that point it’s too late since the trailer brakes are already turned off by the vehicle. it seems to me that unless there is a serious short or the truck senses and extremely high amperage overload that it should continue work and send brake power to a trailer even if there is one single component that fails. that is the way that brake controllers have worked since they were invented, and now this new “integrated trailer brake controller” is much less safe."
Components Involved: SERVICE BRAKES
Date of incident: 2021-01-10

Recalls for the 2020 Chevrolet SILVERADO 1500

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors llc (gm) is recalling certain 2020 buick enclave, cadillac xt4, xt5, escalade, escalade esv, chevrolet suburban, tahoe, traverse, gmc yukon, yukon xl, 2018-2021 chevrolet express, gmc savana, 2019-2020 chevrolet blazer, silverado 1500, gmc acadia, sierra 1500, and certain continental tires sold to the aftermarket for various model year 2018-2021 vehicles. the affected tires were cured for too long during production."
Consequence:
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy:

GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.

Component(s) Involved: TIRES
Date of incident: 2021-02-25
Recall:
"general motors llc (gm) is recalling certain 2020 buick enclave, cadillac xt5, gmc acadia and chevrolet traverse vehicles and 2020-2021 chevrolet silverado 1500, gmc sierra 1500 vehicles. the vehicles may have been manufactured with continental tires that were overcured."
Consequence:
Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Remedy:

GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.

Component(s) Involved: TIRES
Date of incident: 2020-11-05

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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