2013 Chevrolet SILVERADO 2500 - Ratings, Complaints and Recalls

The 2013 Chevrolet Silverado 2500 has an overall safety rating of 3 out of 5, indicating average safety performance. When it comes to individual crash ratings, it scored 3 out of 5 for both front crash driver and passenger sides, 4 out of 5 for overall side crash rating, and 5 out of 5 for side crash drivers and passenger sides. However, it received a lower score of 1 out of 5 for side pole crash rating and combined side barrier pole rating for the front.

In terms of safety features, the Chevrolet Silverado 2500 comes equipped with electronic stability control, enhancing its ability to maintain control in various driving conditions. However, it does not have forward collision warning or lane departure warning systems.

The vehicle has had a total of 112 complaints reported, indicating some potential issues raised by consumers. Additionally, there have been 6 recalls associated with this model, suggesting that there have been safety-related concerns that required manufacturer attention.

Top stats at a glance

Complaint Count

112

Recall Count

6

Investigation Count

1

Safety Rating

3/5

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Safety Features

2013 Chevrolet Silverado 2500 PU/CC RWD W/O SAB Safety Features

Here are the safety features that come as standard on the 2013 Chevrolet Silverado 2500 PU/CC RWD W/O SAB

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2013 Chevrolet Silverado 2500 PU/CC RWD W/O SAB Safety Ratings

Here we have the crash and rollover ratings for the 2013 Chevrolet Silverado 2500 PU/CC RWD W/O SAB Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2009 Score 2013 Score 2024 Score
Overall Front Crash Rating Not Rated 3 Not Rated
Front Crash Driver Side Rating Not Rated 3 Not Rated
Front Crash Passenger Side Rating Not Rated 3 Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2009 Score 2013 Score 2024 Score
Overall Side Crash Rating Not Rated 4 Not Rated
Side Crash Drivers Side Rating Not Rated 5 Not Rated
Side Crash Passenger Side Rating Not Rated 5 Not Rated
Combined Side Barrier Pole Rating - Front Not Rated 2 Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated 5 Not Rated
Overall Side Barrier Rating Not Rated 5 Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2009 Score 2013 Score 2024 Score
Rollover Rating 4 3 Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 1 Not Rated

Complaints for the 2013 Chevrolet SILVERADO 2500

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"rear frame rust/rotted out, primarily shock crossmembers, and spare tire rack."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2024-08-09

Complaint:
"the transmission control module shut down in the process of me driving. i could not even move my truck out of the highway. had to have it towed. general motors isn’t even producing this part even though thousands of people are having this same problem with trucks made from 2009 through 2015. this problem could prove to be deadly if the module goes out in heavy traffic."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-03-04

Complaint:
"the plastic dash on my vehicle is cracking majorly. there is nothing gm is doing to fix this issue. however, if the cracking continues to get worse it could cause harm me the driver and passengers in the vehicle. gm should have to submit the formula in which was used to create this plastic dash because it is cracking from the sun."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2022-08-05

Complaint:
"the dash is cracking above the instrument cluster and at the top left of the airbag."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-04-11

Complaint:
"special coverage adjustment 29400 diesel emission fluid tank reservoir was created. nhtsa id number:10135147 special coverage extends to 2013 silverado 3500 model, but not 2013 silverado 2500 per the dealer. i own the 2500 which is currently suffering from obd error code p20b9. same code applies to 3500 from what i've read. this error occurred while driving on the highway. i was notified by the dash that i had 100 miles before limited power and speed would be applied. fortunately i was 40 miles from home. both trucks are the same other than the 3500 has dual wheels ("dully") and larger rear axels from what i was told at the dealer. other systems, including the diesel-emission-reduction fluid system (def). both models appear to have the same system including the tank reservoir and components. in fact when you order replacement parts for this issue, increased def tank-heater resistance, the part being replaced is the same be it a 3500 or 2500. curious why the 3500 model is covered under the special coverage and the 2500 is not? why 2013 2500 not on list of (14) products, if it's the same as 2013 3500 when both models: -get the same obd code: p20b9 - replacement part (23379348) for 2500 per dealer is found on the nhtsa's special coverage list - replacement part per dealer (23379348) is the same for 3500 and 2500 per gm site and rockauto.com thank you in advance, fidel"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-02-01

Complaint:
"cracked dash near passenger air bag"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-12-07

Complaint:
"was coming to a stop and hitch pulled loose and folded under truck"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2018-03-11

Complaint:
"passenger side dash board crack leading to the passenger side airbag"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2019-05-06

Complaint:
"wax coating is coming off of frame rust showing."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2017-10-03

Complaint:
"the dash has cracked in 2 places next to the passenger airbag. should it deploy there will be a piece as long as a big knife that will become a projectile."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2017-06-07

Recalls for the 2013 Chevrolet SILVERADO 2500

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors, llc (gm) is recalling certain 2014 cadillac escalade, escalade esv, chevrolet silverado 2500, silverado 3500, suburban, tahoe, gmc sierra 2500, sierra 3500, yukon, and yukon xl vehicles originally sold, or ever registered, in the states of al, ca, fl, ga, hi, la, ms, sc, tx, pr, as, gu, the mp, and vi or "zone a." additionally gm is recalling certain 2011-2014 cadillac escalade, escalade esv, chevrolet silverado 2500, silverado 3500, suburban, tahoe, gmc sierra 2500, sierra 3500, yukon, yukon xl and 2011-2013 cadillac escalade ext, chevrolet avalanche, silverado 1500, and gmc sierra 1500 vehicles originally sold, or ever registered, in the states of az, ar, de, dc, il, in, ks, ky, md, mo, ne, nv, nj, nm, nc, oh, ok, pa, tn, va, and wv or "zone b." additionally, gm is recalling certain 2010-2014 cadillac escalade, escalade esv, chevrolet silverado 2500, silverado 3500, suburban, tahoe, gmc sierra 2500,..."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy:

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2021-02-05

Recall:
"general motors, llc (gm) is recalling certain 2013 cadillac escalade, escalade esv, and escalade ext, chevrolet avalanche, silverado 1500, silverado 2500/3500, suburban, tahoe, gmc sierra 1500, sierra 2500/3500, yukon, and yukon xl vehicles originally sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands or "zone a." additionally, gm is recalling certain 2010 cadillac escalade, escalade esv, and escalade ext, chevrolet avalanche, silverado 1500, silverado 2500/3500, suburban, tahoe, gmc sierra 1500, sierra 2500/3500, yukon, and yukon xl vehicles originally sold, or ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." additionally, gm is recalling certain 2009 cadillac escalade, escalade..."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy:

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2021-02-05

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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