2019 Chevrolet SILVERADO 2500 - Ratings, Complaints and Recalls

The 2019 Chevrolet Silverado 2500 has an overall safety rating of 4 out of 5, which indicates above-average safety performance. It received excellent ratings in side crash tests, with a perfect score of 5 for both the driver and passenger sides. The front crash ratings are also solid, with a score of 4 for the driver side and 3 for the passenger side.

In terms of safety features, the Silverado 2500 comes with standard electronic stability control, and optional forward collision warning and lane departure warning systems, enhancing its safety capabilities.

Despite its strong safety performance, there have been 44 complaints reported for this model, which is relatively high, and it has also been subject to 3 recalls. It is important for drivers to stay informed about any potential issues and ensure that any recalls are addressed promptly to maintain the safety of the vehicle.

Top stats at a glance

Complaint Count

44

Recall Count

3

Investigation Count

0

Safety Rating

4/5

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Safety Features

2019 Chevrolet Silverado 2500 PU/CC RWD Safety Features

Here are the safety features that come as standard on the 2019 Chevrolet Silverado 2500 PU/CC RWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2019 Chevrolet Silverado 2500 PU/CC RWD Safety Ratings

Here we have the crash and rollover ratings for the 2019 Chevrolet Silverado 2500 PU/CC RWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2009 Score 2019 Score 2024 Score
Overall Front Crash Rating Not Rated 4 Not Rated
Front Crash Driver Side Rating Not Rated 4 Not Rated
Front Crash Passenger Side Rating Not Rated 3 Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2009 Score 2019 Score 2024 Score
Overall Side Crash Rating Not Rated 5 Not Rated
Side Crash Drivers Side Rating Not Rated 5 Not Rated
Side Crash Passenger Side Rating Not Rated 5 Not Rated
Combined Side Barrier Pole Rating - Front Not Rated 5 Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated 5 Not Rated
Overall Side Barrier Rating Not Rated 5 Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2009 Score 2019 Score 2024 Score
Rollover Rating 4 3 Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 5 Not Rated

Complaints for the 2019 Chevrolet SILVERADO 2500

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the contact owns a 2019 chevrolet silverado 2500. the contact stated while driving at various speeds, the vehicle lost motive power. the accelerator and brake pedals became inoperable. the check engine warning light was illuminated. additionally, the engine power reduced message was displayed. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the failure was caused by a faulty oxygen sensor. the manufacturer was not made aware of the failure. the failure mileage was approximately 44,000. the vin was not available."
Components Involved: ENGINE
Date of incident: 2023-03-07

Complaint:
"vehicle often dose regen (burning of diesel exhaust for emissions). when vehicle is in regen, outside of the truck, there is a strong odor of burnt rubber mixed with toxic fumes. it is more noticeable on the passenger side rear under the right rear tire. you can also smell exhaust gasses inside the vehicle"
Components Involved: ENGINE
Date of incident: 2020-11-01

Complaint:
"the engine surges when letting out of the pedal and coming to a stop. i have been told by the chevy service department that they don't see it. the rpm's drop and pick back up 3-6 times with no foot on the pedal slowing down to a stop. it happens all the time. for them not to see a problem is ridiculous. *tr"
Components Involved: ENGINE
Date of incident: 2021-01-09

Complaint:
"tl* the contact owns a 2019 chevrolet silverado 2500. the contact received notification of nhtsa campaign number: 19v328000 (engine). the contact called antelope valley chevrolet at 855-790-7876 (located at 1160 motor ln, lancaster, ca 93534) and was informed that the vehicle was not included in the recall. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: ENGINE
Date of incident: 2021-01-04

Complaint:
"tl* the contact owned a 2019 chevrolet silverado 2500. while pulling into the driveway, the engine comparmtment caught fire. the fire spread and burned the entire vehicle. the police and fire departments were present. the fire was extinguished by the fire department. the driver was able to exit the vehicle before the fire spread. there were no injuries. the cause of the failure was not determined. the dealer was not notified. the manufacturer was contacted. the contact was informed online that the manufacturer decided not to mail the recall letter because no one was injured or killed, and there was no remedy for the failure. the vehicle was destroyed. the vehicle remained at the contact's home. the failure mileage was 5,000."
Components Involved: ENGINE
Date of incident: 2020-01-10

Recalls for the 2019 Chevrolet SILVERADO 2500

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors, llc (gm) is recalling certain 2017-2019 chevrolet silverado 2500, 3500 and 2017-2019 gmc sierra 2500 and 3500 vehicles equipped with a duramax diesel 6.6 liter engine and an optional engine-block heater cord. an electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater."
Consequence:
An electrical short-circuit can increase the risk of a fire.
Remedy:

Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.

Component(s) Involved: EQUIPMENT > ELECTRICAL > ENGINE BLOCK HEATER
Date of incident: 2021-07-01

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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