2021 Chevrolet SILVERADO 2500 - Ratings, Complaints and Recalls

The 2021 Chevrolet Silverado 2500 has not been rated for safety by the National Highway Traffic Safety Administration (NHTSA). The car comes with standard electronic stability control, which is a great feature for improving a vehicle's stability on the road. However, it does not have forward collision warning or lane departure warning systems.

In terms of complaints, there have been 25 reported issues with this model. Additionally, there have been 4 recalls for the Chevrolet Silverado 2500, indicating potential safety concerns that needed to be addressed by the manufacturer. Overall, while the presence of stability control is a positive feature, the lack of safety ratings and advanced warning systems, along with the number of complaints and recalls, suggest that potential buyers should exercise caution when considering this vehicle for purchase.

Top stats at a glance

Complaint Count

25

Recall Count

4

Investigation Count

1

Safety Rating

Not Rated

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Safety Features

2021 Chevrolet Silverado 2500 PU/RC 2WD Safety Features

Here are the safety features that come as standard on the 2021 Chevrolet Silverado 2500 PU/RC 2WD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2021 Chevrolet Silverado 2500 PU/RC 2WD Safety Ratings

Here we have the crash and rollover ratings for the 2021 Chevrolet Silverado 2500 PU/RC 2WD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2009 Score 2021 Score 2024 Score
Overall Front Crash Rating Not Rated Not Rated Not Rated
Front Crash Driver Side Rating Not Rated Not Rated Not Rated
Front Crash Passenger Side Rating Not Rated Not Rated Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2009 Score 2021 Score 2024 Score
Overall Side Crash Rating Not Rated Not Rated Not Rated
Side Crash Drivers Side Rating Not Rated Not Rated Not Rated
Side Crash Passenger Side Rating Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2009 Score 2021 Score 2024 Score
Rollover Rating 4 Not Rated Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated Not Rated Not Rated

Complaints for the 2021 Chevrolet SILVERADO 2500

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the contact owns a 2021 chevrolet silverado 2500. the contact stated while driving at various speeds and depressing the brake pedal, there was an abnormal squeaking sound coming from the rear of the vehicle. the dealer was not notified of the failure and informed the contact that the brakes needed to be replaced. the vehicle was not diagnosed nor repaired. the vehicle was taken to an independent mechanic, where it was diagnosed with brake pulsation, and a rear brake bolt was loosened. the mechanic tightened the bolt. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 15,000."
Components Involved: SERVICE BRAKES
Date of incident: 2022-09-03

Complaint:
"the brakes have squealed since the day we purchased it new. the noise is usually at low speed, under 10 mph. the dealer has told me that they could replace the pads but i would have to cover the cost."
Components Involved: SERVICE BRAKES
Date of incident: 2021-12-03

Complaint:
"the trucks brakes squeal very badly and won’t go away there are complaints all over the internet for this and when i contacted chevy they said there isn’t anything they can do."
Components Involved: SERVICE BRAKES
Date of incident: 2023-06-05

Complaint:
"very bad brake squeal while applying brakes at 10pm or less, coming to a stop. this started to happen when the vehicle had approximately 5,500 miles."
Components Involved: SERVICE BRAKES
Date of incident: 2022-10-05

Complaint:
"non stopbbreak noise. no matter what you do, what is or isn't added, how clean they are, they constantly squeak and loud! dealers won't help. tell you to get on the brakes hard. that helps for a few minutes! over 50k fix the brakes!!!"
Components Involved: SERVICE BRAKES
Date of incident: 2022-08-11

Complaint:
"my fiance started the truck. drove about 2 miles from my mothers house, the check engine light came on. the traction control light came on and then she informed me that it felt like all braking power was lost. truck is being towed to dealership. could have killed or badly injured someone."
Components Involved: SERVICE BRAKES
Date of incident: 2022-02-10

Complaint:
"while in a mcdonalds drive through truck lost all braking ability. pedal went right to the floor. truck had to be put in park to stop and shut down. after re starting engine brakes started functioning again. very scary incident."
Components Involved: SERVICE BRAKES
Date of incident: 2023-03-08

Recalls for the 2021 Chevrolet SILVERADO 2500

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors, llc (gm) is recalling certain 2019-2021 chevrolet silverado 1500 and gmc sierra 1500, 2021 chevrolet suburban and tahoe and gmc yukon xl and 2020-2021 chevrolet silverado 2500 and 3500 and gmc sierra 2500 and 3500 vehicles. the seat belt brackets may not be secured to the seat frame in the front-row center seating position."
Consequence:
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
Remedy:

GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.

Component(s) Involved: SEAT BELTS
Date of incident: 2020-12-17

Recall:
"general motors, llc (gm) is recalling certain 2020 chevrolet bolt ev and 2021 gmc canyon and sierra 1500, 2500 and 3500, yukon, yukon xl, cadillac escalade and escalade esv and chevrolet blazer, camaro, colorado, equinox, silverado 1500, 2500 and 3500, suburban and tahoe vehicles. incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. if an incorrect bolt was used, the seat belt may not be properly attached to the vehicle."
Consequence:
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Remedy:

GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

Component(s) Involved: SEAT BELTS
Date of incident: 2020-12-23

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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