2013 Chevrolet SILVERADO 3500 - Ratings, Complaints and Recalls

The 2013 Chevrolet Silverado 3500 PU/CC RWD has not been rated for overall safety by the National Highway Traffic Safety Administration (NHTSA). This model does come equipped with standard electronic stability control, which can help the driver maintain control of the vehicle in challenging road conditions. However, it does not have forward collision warning or lane departure warning systems to alert the driver of potential dangers.

It is important to note that there have been 87 complaints reported for this vehicle, as well as 7 recalls. This indicates that there may be some issues that could affect the safety and performance of the vehicle. It is recommended for owners of this vehicle to stay informed about any recalls and address them promptly to ensure their safety on the road.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

87

Recall Count

7

Investigation Count

1

Safety Rating

Not Rated

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Safety Features

2013 Chevrolet Silverado 3500 PU/CC RWD Safety Features

Here are the safety features that come as standard on the 2013 Chevrolet Silverado 3500 PU/CC RWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2013 Chevrolet Silverado 3500 PU/CC RWD Safety Ratings

Here we have the crash and rollover ratings for the 2013 Chevrolet Silverado 3500 PU/CC RWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2009 Score 2013 Score 2019 Score
Overall Front Crash Rating Not Rated Not Rated Not Rated
Front Crash Driver Side Rating Not Rated Not Rated Not Rated
Front Crash Passenger Side Rating Not Rated Not Rated Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2009 Score 2013 Score 2019 Score
Overall Side Crash Rating Not Rated Not Rated Not Rated
Side Crash Drivers Side Rating Not Rated Not Rated Not Rated
Side Crash Passenger Side Rating Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2009 Score 2013 Score 2019 Score
Rollover Rating Not Rated Not Rated Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result
Side Pole Crash Rating Not Rated Not Rated Not Rated

Complaints for the 2013 Chevrolet SILVERADO 3500

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"steering has locked up momentarily while turning at low speed into a parking lot. this has happened numerous times, but it is very brief. recently it has happened several times while driving in deep snow in the mountains in four wheel drive. it completely locks up for a second or so then breaks free. it is not to be confused with becoming difficult to steer, as if the power steering belt is slipping - no it completely locks up. no noise is present when this happens. no squealing belts, no grinding - no different noise of any kind. it just locks up, then breaks free. since it happens momentarily, it is very difficult to investigate or duplicate. this has happened numerous times since the truck was brand new."
Components Involved: STEERING
Date of incident: 2019-05-04
Complaint:
"i bought this used 2013 truck in late nov 2015. when making (usually) a right turn at low speed, especially from a stop like entering traffic from an inclined access driveway, occasionally (maybe 3 times per month) there is a sudden and total failure of power assist in steering, making the turn extremely difficult and unable to keep from drifting out of the intended lane of travel. collisions were avoided several times by (thankfully) oncoming traffic veering out of the way. this sudden loss of steering control particularly at this unexpected time while accelerating to negotiate a traffic entry is extremely dangerous. this one-ton truck is not like a subcompact that is easy to turn 90 degrees without power steering, believe me. if my wife were driving, the truck would surely go completely across all lanes of oncoming traffic. after completing the turn, the power steering returns to normal, however the power assist steering on this 2013 truck has always been far less effective than my previous identical model, but 8 years older chevy diesel one-ton truck."
Components Involved: STEERING
Date of incident: 2016-08-01
Complaint:
"when making turns at slow speeds the steering randomly seems to lock-up and i have to put my full strentgh into the steering wheel to get the truck to turn. it will only happen for a split second and then act normally. but it has caused me to almost have several collisions with other vehicles. it has been happening since the vehicle was new but seems to be progressively happening more often, i have taken the vehicle to the dealership where i purchased the truck but they can not find any problems nor can they get the vehicle to replicate the problem. also--it seems to happen more when i am turning to the right,"
Components Involved: STEERING
Date of incident: 2015-06-10
Complaint:
"tl* the contact owns a 2013 chevrolet silverado 3500. while making a right turn at approximately 5 mph, the steering wheel became difficult to maneuver without warning intermittently. the vehicle was taken to an independent mechanic, but the failure was unable to be diagnosed. the manufacturer was not notified of the failure. the failure mileage was 100,000. the vin was unavailable."
Components Involved: STEERING
Date of incident: 2017-01-02
Complaint:
"when driving at slow speed and usually at low rpm, and turning right the steering locks up, if i pull to the left it usually clears the lock up. this problem occurs nearly every time i drive this vehicle, and its not getting better. i took the truck to the dealer to have it checked out and was told that it is normal and there was nothing they would do about it. i say there is nothing normal about nearly hitting other vehicles because of power steering problem unless of course its a gm product and having a defect like this is normal for them. *tr"
Components Involved: STEERING
Date of incident: 2013-01-11
Complaint:
"we have many problems with our truck. i don't remember all the dates so i am starting with the most recent and will work back. on 7/17/14 i was driving down the highway when the steering wheel of my truck locked up on me and the truck would no longer accelerate. i could no longer steer. had i not been trying to make a lane change when it happened, i would have been ran over by 2 semis who then had to scramble to avoid hitting me. one took the turn lane while the other almost ran a car off the road to get around me. everything else on the truck was still working, lights, ac, radio, windows, everything, just not steering. one time i turned on my truck and could not switch through the gears so that i could drive and the dash had no information on it (no compass, temp reading, mileage). it would move through the gears but it wouldn't drive. i had to turn my truck on and off 3 times before i could drive. our driver side window no longer auto rolls down, our bumper is falling apart and we have never been in an accident, the drivers door leaks when it rains, and our door locks will occasionally not disengage so when we go to shut the door it just bounces of the latch. this has caused one of our doors to come off the hinges and almost fall off our truck. we have had all 4 door locks replaced and they are still doing it. *tr"
Components Involved: STEERING
Date of incident: 2015-05-07
Complaint:
"i drive a 2013 chevy siverodo 3500hd, diesel. i have had several incidents. the first about a year ago, turning sharply as i was backing out of the driveway, the power steering seemed to quit functioning making it very difficult to turn the wheel. the second time was shortly after while pulling into a parking stall at a market. the same thing happened.it has happened countless times since then. i took the truck into the local chevy dealer to have this checked out, but they were not able to find anything. i tow a 5th wheel trailer most of the time and am concerned that the steering may freeze up at higher speeds while traveling. it seems to occur at lower speeds like the power steering pump has issues. *tr"
Components Involved: STEERING
Date of incident: 2013-01-05
Complaint:
"the problem i have been having has been going on for almost a year. the steering wheel seems to have a "dead spot" in it when the steering wheel is turned 3/4 turn to 1 complete turn. you can feel the slack in the steering box when making a turn(left or right)the steering wheel will have up to 2 1/2 inches of "free play" when turning(there is no "free play" when driving straight) it has been doing this since the day i bought the pickup new off of the lot. i have had it looked at since then and been told by gm mechanics that it is the steering gear. if you tighten up the steering gear it will take the "free play" out, but the steering will be more sensitive when driving down the road. so tightening up the steering gear solves one problem but causes problems elsewhere??? according to the federal motor carrier safety administration(fmcsa) section 393.209 steering wheel systems. that(depending on the size of steering wheel) the steering wheel lash shall not exceed 14 degrees angular rotation for manual steering or 30 degrees angular rotation for power steering systems at any given position of the steering wheel. with rules and regulations like that on commercial vehicles, how is my personal vehicle considered "safe" with 2 1/2 inches of "free play" in the steering wheel??? *js"
Components Involved: STEERING
Date of incident: 2013-08-08
Complaint:
"traveling at 55 mph steering locked up and was unable to steer the vehicle. 15 minutes later did the same thing at 45 mph during busy traffic and again approximately 10 minutes later at 45 mph. *tr"
Components Involved: STEERING
Date of incident: 2014-08-05
Complaint:
"i drive a 2013 chevy silverado 3500hd, diesel. i have had two incidents. the first about a month or two ago, turning sharply as i was backing out of the driveway, the power steering seemed to quit functioning making it very difficult to turn the wheel. the second time was last week while pulling into a parking stall at a market. the same thing happened. i took the truck into the local chevy dealer today to have this checked out, but they were not able to find anything. i tow a 5th wheel trailer about once a month and am concerned that the steering may freeze up at higher speeds while traveling. *tr"
Components Involved: STEERING
Date of incident: 2016-01-03

Recalls for the 2013 Chevrolet SILVERADO 3500

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors, llc (gm) is recalling certain 2013 cadillac escalade, escalade esv, and escalade ext, chevrolet avalanche, silverado 1500, silverado 2500/3500, suburban, tahoe, gmc sierra 1500, sierra 2500/3500, yukon, and yukon xl vehicles originally sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands or "zone a." additionally, gm is recalling certain 2010 cadillac escalade, escalade esv, and escalade ext, chevrolet avalanche, silverado 1500, silverado 2500/3500, suburban, tahoe, gmc sierra 1500, sierra 2500/3500, yukon, and yukon xl vehicles originally sold, or ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." additionally, gm is recalling certain 2009 cadillac escalade, escalade..."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy:

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2021-02-05
Recall:
"general motors, llc (gm) is recalling certain 2014 cadillac escalade, escalade esv, chevrolet silverado 2500, silverado 3500, suburban, tahoe, gmc sierra 2500, sierra 3500, yukon, and yukon xl vehicles originally sold, or ever registered, in the states of al, ca, fl, ga, hi, la, ms, sc, tx, pr, as, gu, the mp, and vi or "zone a." additionally gm is recalling certain 2011-2014 cadillac escalade, escalade esv, chevrolet silverado 2500, silverado 3500, suburban, tahoe, gmc sierra 2500, sierra 3500, yukon, yukon xl and 2011-2013 cadillac escalade ext, chevrolet avalanche, silverado 1500, and gmc sierra 1500 vehicles originally sold, or ever registered, in the states of az, ar, de, dc, il, in, ks, ky, md, mo, ne, nv, nj, nm, nc, oh, ok, pa, tn, va, and wv or "zone b." additionally, gm is recalling certain 2010-2014 cadillac escalade, escalade esv, chevrolet silverado 2500, silverado 3500, suburban, tahoe, gmc sierra 2500,..."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy:

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2021-02-05

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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