2020 Chevrolet TRAVERSE - Ratings, Complaints and Recalls

The 2020 Chevrolet Traverse SUV FWD has received an impressive overall safety rating of 5 out of 5. This vehicle comes equipped with electronic stability control as a standard feature, which enhances the vehicle's stability and helps prevent skidding. Additionally, it offers forward collision warning and lane departure warning as optional safety features, providing drivers with advanced alerts and assistance to avoid potential accidents.

In terms of specific crash ratings, the Traverse scored well across the board with top marks in front crash tests, side crash tests, and side pole crash tests. However, it received a 4 out of 5 rating for rollover protection.

It's worth noting that there have been 71 complaints reported for this model, which is relatively high. Additionally, there have been 8 recalls issued for the 2020 Chevrolet Traverse. Consumers should stay informed about these recalls and address any safety concerns promptly to ensure the vehicle's optimal performance and safety.

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Top stats at a glance

Complaint Count

71

Recall Count

8

Investigation Count

0

Safety Rating

5/5

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Safety Features

2020 Chevrolet Traverse SUV FWD Safety Features

Here are the safety features that come as standard on the 2020 Chevrolet Traverse SUV FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2020 Chevrolet Traverse SUV FWD Safety Ratings

Here we have the crash and rollover ratings for the 2020 Chevrolet Traverse SUV FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2009 Score 2020 Score 2024 Score
Overall Front Crash Rating Not Rated 4 Not Rated
Front Crash Driver Side Rating 5 5 Not Rated
Front Crash Passenger Side Rating 5 4 Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2009 Score 2020 Score 2024 Score
Overall Side Crash Rating Not Rated 5 Not Rated
Side Crash Drivers Side Rating 5 5 Not Rated
Side Crash Passenger Side Rating 5 5 Not Rated
Combined Side Barrier Pole Rating - Front Not Rated 5 Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated 5 Not Rated
Overall Side Barrier Rating Not Rated 5 Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2009 Score 2020 Score 2024 Score
Rollover Rating 4 4 Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 5 Not Rated

Complaints for the 2020 Chevrolet TRAVERSE

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the contact owns a 2020 chevrolet traverse. the contact noticed that an abnormal exhaust odor was entering inside the vehicle. additionally, the contact stated that while starting the vehicle, the vehicle made an abnormal rattling sound that became louder over time. the vehicle was taken to the dealer, where it was diagnosed that the exhaust pipe mounting bracket was fractured, which damaged the exhaust pipe. the dealer determined that the exhaust pipe and the mounting bracket needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 58,500."
Components Involved: ENGINE AND ENGINE COOLING
Date of incident: 2025-11-01
Complaint:
"the contact owns a 2020 chevrolet traverse. the contact stated while driving at various speeds, the vehicle made a loud abnormal sound. additionally, the vehicle made an abnormal rattling sound. there was no warning light illuminated. the vehicle was taken to the dealer, where it was diagnosed that the mounting bracket for the front driver’s side exhaust pipe had fractured, causing a hole in the front exhaust pipe. the dealer also determined that the mounting bracket for the passenger's side exhaust pipe had started to detach. the dealer informed the contact that the passenger's side exhaust pipe would be repaired under warranty; however, she would be charged a repair fee for the driver's side exhaust pipe. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 78,000."
Components Involved: ENGINE AND ENGINE COOLING
Date of incident: 2023-07-12
Complaint:
"good morning, i have an issue with my 2020 traverse that gm refuses to fix. i am getting warning lights from leaking exhaust. this is to due to weld defects. gm knows of the issue, they did recalls on the 2018, 2019, 2021 models but won't fix my 2020 even though it is the same issue. gm has a safety bulletin pip5681 and pip5681a for this issue. n222385510 is the number for the 2021 recall. the dealership has told me that this absolutely should be recalled but gm will not allow them to repair the 2020 under the same recall number. thanks for your help!"
Components Involved: ENGINE AND ENGINE COOLING
Date of incident: 2025-02-09
Complaint:
"the contact owns a 2020 chevrolet traverse. the contact stated while starting the vehicle, the check engine warning light illuminated with a loud sound coming from the exhaust. additionally, there was an abnormal odd odor entering the cabin of the vehicle. the contact became aware that the front mounting bracket for the exhaust was fractured. the dealer was contacted and stated that the vehicle was not under recall. the vehicle was not diagnosed or repaired. the manufacturer was contacted and stated that the vehicle was not under recall. the failure mileage was 106,000."
Components Involved: ENGINE AND ENGINE COOLING
Date of incident: 2023-09-08
Complaint:
"the contact owns a 2020 chevrolet traverse. the contact stated that after starting the vehicle, there was a loud rumbling sound coming from the rear of the vehicle. the vehicle was taken to the local dealer who diagnosed that the front driver’s side exhaust pipe weld had fractured. the cause of the failure was not yet determined. the vehicle was not repaired. the local dealer was notified of the failure, but no assistance was provided. the manufacturer was not yet contacted. the vin was not available. the failure mileage was 56,000."
Components Involved: ENGINE AND ENGINE COOLING
Date of incident: 2023-08-08
Complaint:
"the contact owns a 2020 chevrolet traverse. the contact stated that while driving at an undisclosed speed, the vehicle made rattling sounds. the check engine warning light was illuminated. the vehicle was taken to the dealer, where it was diagnosed that the front exhaust pipe needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the contact related the failure to special coverage program: n222385510 (front exhaust pipe); however, the vehicle was not covered by the special coverage program. the failure mileage was approximately 65,000."
Components Involved: ENGINE AND ENGINE COOLING
Date of incident: 2024-02-07
Complaint:
"the contact owns a 2020 chevrolet traverse. the contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. additionally, the contact stated that while parked, the vehicle made an abnormal sound. the vehicle was taken to the dealer, who informed the contact that there were fractured brackets that rubbed holes into the exhaust pipe and front muffler. the vehicle was not repaired. the contact related the failure to technical service bulletin number: n222385510 (front exhaust pipe). the manufacturer was made aware of the failure. the failure mileage was approximately 52,000."
Components Involved: ENGINE AND ENGINE COOLING
Date of incident: 2024-12-07
Complaint:
"the contact owns a 2020 chevrolet traverse. the contact stated while driving approximately 65-70 mph, the check engine warning light illuminated. there was an abnormal gurgling and bubbling sound heard. the vehicle was taken to the local dealer where it was diagnosed that the exhaust pipe bracket had fractured and there was an exhaust leak. the vehicle was not repaired. the manufacturer was contacted but no assistance was provided. the failure mileage was approximately 83,000."
Components Involved: ENGINE AND ENGINE COOLING
Date of incident: 2024-03-06
Complaint:
"the contact owns a 2020 chevrolet traverse. the contact stated while driving approximately 35 mph, there was an abnormally loud sound coming from the vehicle. the contact then started to smell an exhaust odor inside the vehicle. there was no warning light illuminated. the vehicle was taken to a dealer to be diagnosed. the contact was notified of a cracked exhaust pipe. the vehicle was repaired. the contact was made aware of tsb: pip5681a (exhaust leak, lean codes, rattle noise, or catalytic converter failures). the manufacture was notified of the failure. the manufacture informed the contact that vin was not under recall. the failure mileage was approximately 49,643."
Components Involved: ENGINE AND ENGINE COOLING
Date of incident: 2024-05-02
Complaint:
"front exhaust pipe breaks at bracket due to poor design and ineffective welding causing exhaust leak, exhaust rattle, multiple trouble codes. technical service bulletin pip5681 and special coverage adjustment n212356540 already exist for known problem."
Components Involved: ENGINE AND ENGINE COOLING
Date of incident: 2024-12-01

Recalls for the 2020 Chevrolet TRAVERSE

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors llc (gm) is recalling certain 2020 buick enclave, cadillac xt4, xt5, escalade, escalade esv, chevrolet suburban, tahoe, traverse, gmc yukon, yukon xl, 2018-2021 chevrolet express, gmc savana, 2019-2020 chevrolet blazer, silverado 1500, gmc acadia, sierra 1500, and certain continental tires sold to the aftermarket for various model year 2018-2021 vehicles. the affected tires were cured for too long during production."
Consequence:
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy:

GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.

Component(s) Involved: TIRES
Date of incident: 2021-02-25
Recall:
"general motors llc (gm) is recalling certain 2020 buick enclave, cadillac xt5, gmc acadia and chevrolet traverse vehicles and 2020-2021 chevrolet silverado 1500, gmc sierra 1500 vehicles. the vehicles may have been manufactured with continental tires that were overcured."
Consequence:
Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Remedy:

GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.

Component(s) Involved: TIRES
Date of incident: 2020-11-05

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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