2017 Chevrolet VOLT - Ratings, Complaints and Recalls

"the contact owns a 2017 chevrolet volt. the contact stated while driving approximately 30 mph, the vehicle lost motive power and was shaking. the contact stated that the check engine warning light illuminated, and the battery charge indicator showed that the battery was empty when fully charged. the contact also stated that the shift to park light illuminated, and the vehicle was restarted. the contact drove the vehicle to the residence. the contact stated that the failure persisted. the vehicle was taken to a local mechanic and was diagnosed, but not repaired. the manufacturer was not made aware of the failure. the failure mileage was 77,800."

"the contact owns a 2017 chevrolet volt. the contact stated while driving 65 mph, the hybrid battery drained; however, the engine failed to activate as needed. due to the failure, the vehicle stalled, and the contact coasted the vehicle to the shoulder of the highway. due to the failure, the vehicle was initially towed to the residence then to the dealer. the vehicle was kept in dealer possession where repairs were made to the ecm (electrical control module). since the repair, the contact stated that the vehicle intermittently failed to start up while depressing the start/stop button. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 20,000."

"the battery control module failed and it was replaced at the dealership. the low propulsion mode went into effect twice before it failed and i could not drive it in my driveway. the warning lamp was on but it was on for a while before the failure due to low battery on the key fob. chevy is aware of the problem and there is a class action lawsuit just for the battery control module issue. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)"

"the contact owns a 2017 chevrolet volt. the contact stated while driving at various speeds, the message "propulsion system failure" was displayed. the contact stated that the vehicle shuddered and drove rough. the contact stated that the check engine warning light was illuminated, and the “propulsion system failure” message was displayed before the vehicle lost motive power and stalled. the vehicle was towed to the local mechanic. the cause of the failure was not yet determined. the local dealer and manufacturer were not yet notified of the failure. the failure mileage was 120,000."

"the contact owns a 2017 chevrolet volt. the contact stated that the vehicle failed to start up after multiple attempts. due to the failure, the vehicle was towed to a local dealer where the mechanic informed the contact that the 12-volt battery needed to be replaced. after the battery was replaced, the contact stated while driving 65 mph, the propulsion power reduced message was displayed. the vehicle was towed to autonation chevrolet west colonial (3707 w colonial dr, orlando, fl 32808) where the contact was informed that the battery had failed for a second time within two weeks and needed to be replaced. after the second 12-volt battery replacement, the vehicle started making an abnormal cranking sound while the vehicle independently surged and then lost power. the contact stated that an unknown power failure message was displayed on the instrument panel. the contact drove the vehicle to another dealer, autonation chevrolet airport (5600 lee vista blvd, orlando, fl 32812) but the vehicle was later towed back to the original local dealer. the contact was then informed that the vehicle had a defective egr (exhaust gas recirculation) valve. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 60,000."

"the car will occasionally lose power when driving on battery. in my experience this most often occurs after turning, but can occur seemingly randomly at other times. it's a frightening experience because you just don't know when it will occur, what you'll be doing, and how it will impact other drivers. i spent $8k trying to fix the issue and took it to two dealership issues who said the transmission needs to be replaced. we got the transmission replaced, but the issue persists. the issue happens daily. i don't know what component failed, but yes, it is available for inspection. safety is put at risk because the car randomly loses power while driving and switches to gas mode. yes, the problem has been seen by a local dealer. no, the vehicle or component has not been inspected by the manufacturer, police, or insurance rep. no, there are no indicators of the failure before or after the loss of power."

"on the morning of april 27, 2022, our 2017 chevy volt, with what i believe to be a fully charged high voltage battery (was plugged in to charge the entire previous night) and at least a quarter tank of gas, would not start either the electrical or gasoline drive train. the 12 volt battery showed low voltage, so i purchased and replaced the 12 volt battery. the volt continued to not start in either gas or electric propulsion mode. checked the obd 11 codes, and they matched up with what was reported on line to be battery energy control module (becm) failure. on may 3, 2022, the volt was put on a flatbed and taken to holz motors in milwaukee. they verified the becm failure, ordered new becm, and was told none were available. put on waiting list for becm, and the volt was repaired 8 weeks later on june 28, 2022. cost of repair was $2439.63. volt had 110,875 miles on it and was out of warranty. not happy to bear the full cost of replacement of the becm, but felt fortunate that it failed while parked in my garage. there were no symptoms leading up to failure, and the car was totally unable to move. overnight voltage drop of the 12 volt battery (the one i replaced also went dead) meant that operation of door locks, etc would also soon have occurred. outcome would have been much worse if this failure had occurred while driving."

"i was making a left turn at a light and the vehicle suddenly popped up “shift to park” warning on the dash and simultaneously lost power. the vehicle would only roll under what momentum was generated prior to the warning. luckily i was able to get through the turn and coast safely off to the side of the road. chevy volt is currently at the dealership being assessed. they are telling me i will need a new 12v battery and new gear shifter for $1100.00. these were replaced, but the dealership called and told me i will now need a new ecm, or something like that, for an additional $2400.00. car is currently at ricart chevrolet in dublin,oh waiting on my decision. and i’m being told the part needed is on backorder and may be a month to arrive. after researching this, it seems chevy knows about this issue and seems very irresponsible to knowingly put volt owners in harms way. needless to say i’m not happy and feel something should be done by chevy to rectify the situation."

"becm failed without warning. vehicle was inoperable until the part was replaced"

"the contact owns a 2017 chevrolet volt. the contact stated that while driving at various speeds, the "propulsion power reduced" message would appear on the instrument panel. in addition, several other unknown messages appeared on the instrument panel during the failure. the vehicle was taken to a dealer where the mechanic was unable to determine the cause of the failure. the contact stated that it took hours for the vehicle to start up after multiple failed attempts. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline. upon investigation, the contact linked the failure to manufacturer communication number: 18-na-261.the vehicle was not repaired. the failure mileage was approximately 99,000."