2016 Ford CMAX HEV - Ratings, Complaints and Recalls

The 2016 Ford CMAX Hybrid receives a solid overall safety rating of 4 out of 5. In specific crash tests, it scores well with a 4-star rating for both front crash scenarios and an impressive 5-star rating for side crash tests. Additionally, it has excellent ratings for side barrier and side pole crash tests, further enhancing its safety profile.

One notable safety feature of the CMAX Hybrid is its standard electronic stability control, which helps drivers maintain control in slippery conditions or during sudden maneuvers. However, it does not have forward collision warning or lane departure warning systems, which could have added an extra layer of safety.

On the downside, there have been 36 complaints reported for this vehicle, indicating some issues that have been raised by consumers. Furthermore, there have been 2 recalls issued for this model, suggesting that there were some safety concerns that needed to be addressed by the manufacturer.

In conclusion, while the Ford CMAX Hybrid has good overall safety ratings and features electronic stability control, potential buyers should be aware of the reported complaints and recalls associated with this model.

Top stats at a glance

Complaint Count

36

Recall Count

2

Investigation Count

1

Safety Rating

4/5

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Safety Features

2016 Ford CMAX Hybrid 5 HB FWD Safety Features

Here are the safety features that come as standard on the 2016 Ford CMAX Hybrid 5 HB FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2016 Ford CMAX Hybrid 5 HB FWD Safety Ratings

Here we have the crash and rollover ratings for the 2016 Ford CMAX Hybrid 5 HB FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2013 Score 2016 Score 2018 Score
Overall Front Crash Rating 4 4 4
Front Crash Driver Side Rating 4 4 4
Front Crash Passenger Side Rating 4 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2013 Score 2016 Score 2018 Score
Overall Side Crash Rating 5 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front 5 5 5
Combined Side Barrier Pole Rating - Rear 5 5 5
Overall Side Barrier Rating 5 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2013 Score 2016 Score 2018 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating 5 5 5

Complaints for the 2016 Ford CMAX HEV

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"i have a 2016 ford c-max. on saturday, 9-16-2023 my wife and i were traveling on highway 69 in prescott az. we turned off the highway and about 50 yards from hwy 69 a stop safely now flashed on the instrument pannel. the car immediately braked hard and stopped. i had no time to pull over. had it been 50 yards sooner i would have abruptly stopped on hwy 69. the hwy was traveling at 55 mph. you figure it out, we were going to have an accident 100%. the c-max was towed to sun valley tire, a aaa approved repair shop in prescott valley. they pulled up the ford, technical service bulletin - tsb 17-0015. that bulletin describes wiring that chafes and shorts out the car. exactly what happened to us. the actual fix is simple, locate the shorted out wire and repair it. to get to it requires disassembling most of the car. total cost $438.01. that is not the point, ford knew that this problem existed, sent out a tsb and is allowing ford owners like me to have a life threatening incident. why has ford been allowed to continue allow these c-max's to stay on the road without a fix! are you doing your jobs? i want the nhtsa to do its job. i also want to be reimbursed. who do i contact. you have my vin # and therefore all my information."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2024-04-09

Complaint:
"the contact owns a 2016 ford c-max hybrid. the contact stated upon starting the vehicle, the display screen would not display any images and not allow the contact to use any of the functions. the contact also stated that sometimes it would take up to 5 minutes for the display screen to engage. the vehicle was taken to a local dealer where it was diagnosed with nothing needing to be replaced. the vehicle was not repaired. the manufacturer had been informed of the failure and referred the contact to the nhtsa. the failure mileage was approximately 85,000."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2021-01-04

Complaint:
"the contact owns a 2016 ford c-max. the contact stated that the mobile charger failed and the vehicle was unable to be charged. the contact stated that several different outlets were tried however, the failure persisted. the local dealer was not contacted. the manufacturer was made aware of the failure. the approximate failure mileage was 51,000."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2023-05-05

Complaint:
"several times now the vehicle has completely shut off while driving. at first, it was driving uphill on the freeway and when it hit a small bump it would shut off. i figured it was just at high speeds that this occurred. recently, it was just driving up a driveway incline at 5 mph, and going over a small speed bump triggered it to shut off. i have taken the vehicle in to have service fix it and they can't duplicate the issue. it is very dangerous to be driving 65mph on the freeway and the car just shuts off. it does not go into a safe mode, just completely shuts down. in order to continue driving, you must press the push-button start and let the car sit for a few minutes. after you wait, push the button again and it will allow you to continue driving as normal. i believe it is a wiring issue but multiple service locations have not been able to locate it. i have paid hundreds in labor attempting to fix it. very dangerous!"
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2022-06-11

Complaint:
"i was going to back into my driveway. i put the car in reverse then all of the electrical went haywire.everything turned on( windshield wipers, radio, all the lights. etc.) then i put my foot on the gas to go in reverse and it went forward. then i tried turning the car off and it would not turn off, so i was stuck in the middle of the street. i then moved the stick shift back and forth, put it in reverse again and it went a couple of feet, then wouldn't move anymore. all the electrical components remained on, but i couldn't turn the car off. i then had it towed to the car dealership with all the electrical components still on.they couldn't get it turned off either. they have it there and have no idea what to do. now they can't get it turned on because the battery died."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2020-09-02

Complaint:
"the car went into "limp" mode while going 70 mph. took the car in and we were told it had a recall on the electronic throttle body. we never received a recall notice and it isn't listed on the nhtsa site."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2019-06-09

Complaint:
"1.reverse camera stays on 2.very slow to respond to touch 3.navigation 4.navigation not safe, features not disabled during driving"
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2017-01-05

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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