2018 Ford F-350 CREW - Ratings, Complaints and Recalls

The 2018 Ford F-350 Crew PU/CC 4x2 has not been rated for safety by the NHTSA. However, it comes equipped with standard electronic stability control, and optional forward collision warning and lane departure warning systems, which can enhance the safety features of the vehicle. In terms of recalls and complaints, there have been 2 recalls and 172 complaints reported for this model. It is important for potential buyers to consider these factors when evaluating the overall safety of the vehicle.

Top stats at a glance

Complaint Count

172

Recall Count

2

Investigation Count

2

Safety Rating

Not Rated

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Safety Features

2018 Ford F-350 Crew PU/CC 4x2 Safety Features

Here are the safety features that come as standard on the 2018 Ford F-350 Crew PU/CC 4x2

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2018 Ford F-350 Crew PU/CC 4x2 Safety Ratings

Here we have the crash and rollover ratings for the 2018 Ford F-350 Crew PU/CC 4x2 Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2018 Score 2019 Score
Overall Front Crash Rating Not Rated Not Rated
Front Crash Driver Side Rating Not Rated Not Rated
Front Crash Passenger Side Rating Not Rated Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2018 Score 2019 Score
Overall Side Crash Rating Not Rated Not Rated
Side Crash Drivers Side Rating Not Rated Not Rated
Side Crash Passenger Side Rating Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2018 Score 2019 Score
Rollover Rating Not Rated Not Rated
Rollover Possibility % 0% 0%
Dynamic Tip Result
Side Pole Crash Rating Not Rated Not Rated

Complaints for the 2018 Ford F-350 CREW

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"twice while driving between 65-70 mph when hitting a bump or groove the front end began shaking violently and i had to pull over to make it stop. luckily i was in an outside lane and did not hit another car. this sounds like the "death wobble" problem that many others have reported. i have contacted the dealer and am waiting to get a call back. this was terrifying and i don't feel safe driving my truck on the highway now."
Components Involved: STEERING, SUSPENSION
Date of incident: 2025-02-03

Complaint:
"traveling on highway with no load and no passengers at the speed of 53 mph the trucks steering wheel began shaking violently when i hit a rough spot in the road. at this point i had to bring the vehicle to a complete stop in the middle of the highway. motorists that where behind me were doing all they could do to stay clear of me and one driver actually waited to be sure everything was alright. this was my first experience since purchasing the vehicle new and the truck only has 25,600 miles on it , and now i'm scared to drive it. i am waiting on ford to respond since calling them. this is very scary and dangerous and i feel lucky that no one was hurt, although i thought it was going brake my hands off while trying to hold on."
Components Involved: STEERING, SUSPENSION
Date of incident: 2023-05-02

Complaint:
"i have a 2018 f350 with about 60k miles, otherwise excellent condition. problem started about 2 months ago (around nov 2022) or about 1 month after the last shop maintenance visit. description: coming home from work with driving speed around 50-60 mph the front end started shaking strongly. had to slow down quite a bit to get it under control or stop shaking. the incident has been repeated on other roads. the stimulus that starts it all is when some roughness of the road is encountered. this shaking has become violent at times and have had to take evasive maneuvering to avoid an accident or damage to the truck. no warning lamps have come on nor have any other indicators. the problem has progressed to where it may be unsafe to take it on the freeway for any trips. i do fear for my safety and have to be vigilant at all times. the dealer will be notified on 27 jan 2023 so a record can be made. have gone on-line to find out that over a thousand other similar reports are out there and video footage. i have seen this happen on other ford chassis specifically the 2004 thor motorhome built on a ford f53 chassis."
Components Involved: STEERING, SUSPENSION
Date of incident: 2023-03-11

Complaint:
"death wobble in front suspension"
Components Involved: STEERING, SUSPENSION
Date of incident: 2023-09-12

Complaint:
"we were traveling on a highway in arizona (hwy93 between wickenburg and i40 jct), going about 65mph. we hit a rough patch on the road. when we hit some really rough patches, the front end began wobbling and shacking, even after the road smoothed out. this would last an extra 15 to 30 seconds after the last bump. this made it hard to steer, so i had to slow down. this happened many times, even when we were on different roads. it happened again a couple of days later on i15 between pocatello, id and idaho falls, id."
Components Involved: STEERING, SUSPENSION
Date of incident: 2024-02-09

Complaint:
"sunday 06/12/2022: driving south in the center lane on i-65 near shepherdsville, kentucky, the front end of my truck began shaking uncontrollably. i had to fight to maintain control of my truck as i attempted to decelerate and steer towards the shoulder. the shaking lasted approximately 15 seconds before i could safely get to the shoulder, and numerous cars has to brake rapidly and swerved to miss me . as i pulled to the side, i exited and looked under the front end to inspect my truck for a broken part or damage. upon visual inspection, i couldn’t see anything that appeared out of normal. i contacted the auto craft shop on fort knox on 06/13/2022, and they inspected the truck for broken or worn parts. they reported there was no excessively worn components."
Components Involved: STEERING, SUSPENSION
Date of incident: 2022-12-06

Complaint:
"in 2019 i had to take the vehicle to the ford dealership to have it inspected for violent shaking and loss of steering control after hitting a uneven spot in the road around 55 mph on a two lane highway towing a 40' 5th wheel. the dealership added a component which eliminated the issue for a short period of time. the vehicle has low miles and has exhibited the same issue 4 times in the last two months. once it occurred at a speed of 35 to 40 mph on a city street and the last occurrence happened while on an on-ramp to the freeway. during the latest on-ramp event it occurred while accelerating to match freeway speeds a complete stop on the side of the freeway in order to get the shaking to stop."
Components Involved: STEERING, SUSPENSION
Date of incident: 2024-01-05

Complaint:
"while driving on the interstate at approximately 65 miles an hour the steering wheel began to violently shake back-and-forth and causing me to lose control of the vehicle. the first time this occurred it was relatively short-lived and lasted maybe 15 seconds as a slowed. at that time i was unsure what i had just experienced and then noted it a second time up at which i had to pull the car to this over to the side of the road and stop. the last event occurred and was prolonged with really an inability to steer the vehicle i was able to stop it. i went home and started to find someone who would repair this. when describing it to the service center i was told that this is become known as the death wobble and he recommended i get it in for repair. i looked online at videos describing the death wobble this was exactly what happened to my vehicle. this is a horrendous safety issue that will likely take several lives until this gets reported and these vehicles repaired."
Components Involved: STEERING, SUSPENSION
Date of incident: 2022-11-02

Complaint:
"the contact owns a 2018 ford f-350. the contact stated while driving 73 mph, the vehicle experienced the death wobble. the contact stated no warning light was illuminated. the contact took the vehicle to the local dealer, where it was diagnosed with needing the steering damper to be replaced. the vehicle was repaired but continued to experience a failure. the contact took the vehicle back to the local dealer however, the mechanic was unable to duplicate the failure. the contact stated she had experienced the failure three times. the manufacturer had been informed of the failure. the failure mileage was unknown."
Components Involved: STEERING, SUSPENSION
Date of incident: 2021-01-02

Complaint:
"while traveling approximately 60 mph on a divided four lane road the truck drove over a small bump (crack/pothole) in the road, immediately following the truck started to develop a suspension wobble that resonated through the steering wheel and increased in amplitude quickly. i quickly identified what was happening and applied a liberal amount of braking which caused the wobble to subside immediately. i spoke to my dealer and they are going to replace the steering (redesigned per the dealer) damper as a starting point. the road condition at the time of issue was cool and dry. my biggest concern is what would have been the outcome if a less experienced person was driving."
Components Involved: STEERING, SUSPENSION
Date of incident: 2022-05-11

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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