2009 Ford CROWN VICTORIA - Ratings, Complaints and Recalls

Based on the safety rating data provided for the 2009 Ford Crown Victoria, the overall safety of the car cannot be rated as it is marked as "Not Rated" by the National Highway Traffic Safety Administration (NHTSA). However, specific ratings for individual crash scenarios such as front crash and side crash indicate that the car received high scores, with a 5-star rating for both the driver and passenger sides.

It is worth noting that the Ford Crown Victoria does not come equipped with electronic stability control, forward collision warning, or lane departure warning systems according to the NHTSA data.

In terms of complaints and recalls, the car has received a total of 43 complaints and has been subject to 3 recalls. While the high crash ratings are promising, the lack of an overall safety rating and the absence of advanced safety features may be areas of concern for potential buyers. It is recommended to thoroughly consider these factors when evaluating the safety of the 2009 Ford Crown Victoria.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

43

Recall Count

3

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2009 Ford Crown Victoria 4-DR. 4-DR. w/SAB Safety Features

Here are the safety features that come as standard on the 2009 Ford Crown Victoria 4-DR. 4-DR. w/SAB

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

No
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2009 Ford Crown Victoria 4-DR. 4-DR. w/SAB Safety Ratings

Here we have the crash and rollover ratings for the 2009 Ford Crown Victoria 4-DR. 4-DR. w/SAB Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2009 Score 2011 Score
Overall Front Crash Rating Not Rated Not Rated Not Rated
Front Crash Driver Side Rating 5 5 Not Rated
Front Crash Passenger Side Rating 5 5 Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2009 Score 2011 Score
Overall Side Crash Rating Not Rated Not Rated Not Rated
Side Crash Drivers Side Rating 4 5 Not Rated
Side Crash Passenger Side Rating 5 5 Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2009 Score 2011 Score
Rollover Rating Not Rated Not Rated 5
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated Not Rated Not Rated

Complaints for the 2009 Ford CROWN VICTORIA

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"lower intermediate steering shaft and upper intermediate steering shaft universal joints are binding, causing very unpredictable steering and the upper intermediate steering shaft to begin separating from the steering column. this is covered under recalls 13s08/13r01. the vehicle was inspected and passed in 2014 so no parts were replaced, but the parts are now failing inspection per recall attachment sheets. ford is refusing to service these crucial parts which are covered in the above recalls."
Components Involved: STEERING
Date of incident: 2024-07-12
Complaint:
"tl* the contact owns a 2009 ford crown victoria. the contact stated that while driving, the power steering malfunctioned and the steering wheel became difficult to turn in either direction. the cause of the failure was not determined. the local dealer berlin city ford located at 485 main st, gorham, nh 03581 and the manufacturer were notified of the failure but, no assistance was offered. the contact indicated that the vehicle was previously repaired under the nhtsa campaign number: 14v704000 (steering). the failure mileage was 100,000."
Components Involved: STEERING
Date of incident: 2020-01-11
Complaint:
"tl* the contact owns a 2009 ford crown victoria. the contact received notification of nhtsa campaign number: 13v385000 (steering). the contact called the manufacturer and was informed that the parts were available; however, they would not honor the recall. the vehicle was not repaired. a dealer was not contacted. the contact had not experienced a failure. *bf*jb"
Components Involved: STEERING
Date of incident: 2019-09-08
Complaint:
"ford had a recall, 13s08, for the steering on these cars. i just purchased this car on 08?06/2019 and immediately checked your site for recalls. there is this recall and it was not completed. new jersey owned this car before me and must not have taken it in. i called ford and was told they will not take care of the recall. i now do not feel safe driving my car."
Components Involved: STEERING
Date of incident: 2019-06-08
Complaint:
"i had just gotten home from work. i put my car in reverse and went to go turn the steering wheel to right and the steering wheel seemed like it was stuck or caught on something so i tried to turn it it the other way to see if i couldn't get it to loosen up and when i had turned it to the right again the whole steering wheel snapped. it didn't take much to snap it. the good part is i wasn't on the interstate however i was on the interstate about 10-15 minutes before that. and if that had happened on the interstate who knows what would have happened. however right now i was able to hack the car in my driveway i had to turn the shaft by hand. this is a big safety issue. and would like someone else to pay to have this issue fixed bc prouty ford in dover foxcroft said they worked on this and fixed the shaft and it didn't seemed fixed."
Components Involved: STEERING
Date of incident: 2019-01-02
Complaint:
"sterring began giving a clunking feeling in wheel when driving straight i notice 4 days ago. more noticeable over bumps... i thought it was my tires. i was driving down road and attempt to make a right turn and vehicle keep going straight and steering wheel was not turning also crash into oncoming traffic, vehicle was tow to shop!"
Components Involved: STEERING
Date of incident: 2018-02-11
Complaint:
"tl* the contact owns a 2009 ford crown victoria. the contact stated that while driving approximately 35 mph, the shaft inside the steering well separated causing the driver to loss control of the vehicle and crashing into a curb. there was no warning lights illuminated. the vehicle was damaged but drivable. there was no police report and no injury was reported. the air bags did not deploy. the dealer was not contacted. the manufacturer was not made aware of the failure. the failure mileage was about 40,000."
Components Involved: STEERING
Date of incident: 2019-10-03
Complaint:
"the vehicle steering column inside the car is made of two pieces of metal that attached the top with the bottom but it has no locking to prevent from coming off when you are driving the vibrations of the road and suspension with the time causes to loose and you loose control of the steering this can cause an accident on the highways"
Components Involved: STEERING
Date of incident: 2018-03-02
Complaint:
"tl* the contact owns a 2009 ford crown victoria. the contact attempted to make a left turn, but the vehicle continued to move straight. the contact stated that the steering ability seized. the vehicle was towed to the contact's house and then to the dealer. the dealer diagnosed that the steering wheel failed and informed the contact of a recall for the steering wheel shaft, but it did not cover the steering wheel. the vehicle was not repaired. the manufacturer was notified of the failure. the recall details were not provided. the approximate failure mileage was 141,000."
Components Involved: STEERING
Date of incident: 2017-08-02
Complaint:
"tl* the contact owns a 2009 ford crown victoria. while driving 20 mph, the steering wheel seized. upon inspection, the contact noticed that the driver side heat shield fractured. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 170,000."
Components Involved: STEERING
Date of incident: 2016-07-01

Recalls for the 2009 Ford CROWN VICTORIA

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"ford motor company (ford) is recalling certain model year 2005-2011 ford crown victoria, 2005-2011 mercury grand marquis vehicles manufactured march 23, 2004, to august 30, 2011, and 2005-2011 lincoln town car vehicles manufactured march 8, 2004, to august 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13v-385. the prior repairs may not have been correctly performed."
Consequence:
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy:

Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

Component(s) Involved: STEERING > RACK AND PINION > PINION SHAFT
Date of incident: 2014-11-05

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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