2011 Ford CROWN VICTORIA - Ratings, Complaints and Recalls

The 2011 Ford Crown Victoria has not been rated for safety by the authorities. It has a 5-star rating for rollover protection, indicating good stability in such scenarios. However, it does not come equipped with electronic stability control, forward collision warning, or lane departure warning systems. The car has received 22 complaints and has been subject to 2 recalls. Overall, while the rollover protection is commendable, the lack of certain advanced safety features and the number of complaints and recalls raise some concerns regarding the overall safety of the vehicle.

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Top stats at a glance

Complaint Count

22

Recall Count

2

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2011 Ford Crown Victoria 4 DR RWD Safety Features

Here are the safety features that come as standard on the 2011 Ford Crown Victoria 4 DR RWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

No
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2011 Ford Crown Victoria 4 DR RWD Safety Ratings

Here we have the crash and rollover ratings for the 2011 Ford Crown Victoria 4 DR RWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2011 Score
Overall Front Crash Rating Not Rated Not Rated
Front Crash Driver Side Rating 5 Not Rated
Front Crash Passenger Side Rating 5 Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2011 Score
Overall Side Crash Rating Not Rated Not Rated
Side Crash Drivers Side Rating 4 Not Rated
Side Crash Passenger Side Rating 5 Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2011 Score
Rollover Rating Not Rated 5
Rollover Possibility % 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated Not Rated

Complaints for the 2011 Ford CROWN VICTORIA

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"vehicle is exhibiting stiff steering issues associated with steering column. mechanic determined steering shaft requires replacement. this vehicle was already involved in a steering column recall several years ago however the problem appears to have returned."
Components Involved: STEERING
Date of incident: 2024-02-04
Complaint:
"i learned of recall on some models of crown victoria police interceptor. i own 3 such vehicles. two were identified for recall, the third a 2011 however was not. this car has signs of steering issues very hard to turn the wheel at times. there is rust on the lower intermediate steering shaft and at the u joints of the shaft. when i took the other vehicles in for recall servicing i provided the vin # for the 2011 and was informed that there was no recall for it. i am hoping that the recall can be expanded to include this vehicle which is showing some signs of steering shaft issues."
Components Involved: STEERING
Date of incident: 2024-09-04
Complaint:
"the contact owns a 2011 ford crown victoria. the contact stated while driving 40 mph, the steering wheel started clicking and making an abnormal popping sound. the contact stated that the steering wheel was difficult to maneuver. there was no warning light illuminated. the contact stated he was able to continue to drive the vehicle. the vehicle was taken to the dealer who diagnosed that the intermediate steering shaft needed to be replaced. the manufacturer was made aware of the failure and advised the contact that the vin was not included in nhtsa campaign number: 14v704000 (steering) or 13v385000 (steering). the vehicle was not repaired. the approximate failure mileage was 160,000."
Components Involved: STEERING
Date of incident: 2021-08-07
Complaint:
"tl* the contact owns a 2011 ford crown victoria. the contact stated that while driving at speeds above 60 mph, the front end would vibrate and a clunking noise was present coming from the steering column. eventually the steering column would not lock after parking the vehicle. the vehicle was taken to an independent mechanic who diagnosed that the lower steering shaft bearing was faulty. the vehicle was not repaired. the local dealer rye ford located at 1151 boston post rd, rye, ny 10580 and the manufacturer were notified. the contact was informed that the vehicle was not included in nhtsa campaign number: 13v385000 (steering). the contact stated that the vehicle had experienced the same failure listed in the recall. the failure mileage was 82,000."
Components Involved: STEERING
Date of incident: 2020-02-01
Complaint:
"my steering i super had to turn the wheel when parked as well as driving. it is because of the steering shaft is rusted out and very dangerous to drive .i just found out that ford had a recall on this issue but i never received a notice about it"
Components Involved: STEERING
Date of incident: 2021-02-02
Complaint:
"2011 ford crown victoria. consumer writes in regards to steering column shaft recall notice. *smd the dealer informed the consumer, the vehicle would be inspected. however, the consumer stated according to the recall notice, the part would be replaced, as well as inspecting otter parts. the service representative responded again, by saying, first there would be an inspection to determine if the part needed to be replaced. the consumer stated he did not want to waste a day, just for an inspection. so he decided to make an appointment with another establishment, to have to part replaced.*jb"
Components Involved: STEERING
Date of incident: 2014-03-03
Complaint:
"inspection found lower bushing of steering column dislodged and shaft working out of spline. *tr"
Components Involved: STEERING
Date of incident: 2013-06-09
Complaint:
"inspection found the lower column bushing dislodged from tube and shaft working out of spline. *tr"
Components Involved: STEERING
Date of incident: 2013-07-09

Recalls for the 2011 Ford CROWN VICTORIA

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"ford motor company (ford) is recalling certain model year 2005-2011 ford crown victoria, 2005-2011 mercury grand marquis vehicles manufactured march 23, 2004, to august 30, 2011, and 2005-2011 lincoln town car vehicles manufactured march 8, 2004, to august 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13v-385. the prior repairs may not have been correctly performed."
Consequence:
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy:

Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

Component(s) Involved: STEERING > RACK AND PINION > PINION SHAFT
Date of incident: 2014-11-05

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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