2012 Ford E-250 - Ratings, Complaints and Recalls

Recall:

"mobilityworks (wmk inc.) is recalling certain model year 2006-2014 ford e-150, e-250, and e-350 vans modified by mobilityworks to be equipped with certain model s2005, s2010, s5005, s5010, s5505, and s5510 wheelchair lifts manufactured by ricon corporation. the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position."

Consequence:

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy:

MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Component(s) Involved: EQUIPMENT ADAPTIVE/MOBILITY

Date of incident: 2015-11-04

Recall:

"new england wheels (new england) is recalling certain model year 2006-2014 ford e-250, e-350, and 2015 ford transit vans equipped with certain model s2005, s2010, s5005, s5010, s5505, and s5510 wheelchair lifts by ricon. the platform side plate of the affected wheelchair lifts may crack. additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position."

Consequence:

If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Remedy:

New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

Component(s) Involved: EQUIPMENT ADAPTIVE/MOBILITY

Date of incident: 2016-05-24

Recall:

"mobility specialists, inc. (mobility specialists) is recalling certain model year 2006-2014 ford e-250, and e-350 vehicles modified to be equipped with certain model s2005, s2010, s5005, s5010, s5505, and s5510 wheelchair lifts manufactured by ricon corporation. the platform side plate of the affected wheelchair lifts may crack. additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position."

Consequence:

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy:

Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

Component(s) Involved: EQUIPMENT ADAPTIVE/MOBILITY

Date of incident: 2015-11-17

Recall:

"new england wheels is recalling certain model year 2006-2014 ford e-250, and e-350 cargo vans modified to be equipped with certain model s2005, s2010, s5005, s5010, s5505, and s5510 wheelchair lifts built by the ricon corporation. the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position."

Consequence:

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy:

New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Component(s) Involved: EQUIPMENT ADAPTIVE/MOBILITY

Date of incident: 2015-11-20

Recall:

"national van builders, inc. (national van) is recalling certain 2007-2014 ford e-150 and e-250 vehicles manufactured february 26, 2007, to august 19, 2014, and equipped with certain model s2005, s2010, s5005, s5010, s5505, and s5510 wheelchair lifts manufactured by ricon corporation. the platform side plate of the affected wheelchair lifts may crack."

Consequence:

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy:

National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.

Component(s) Involved: EQUIPMENT ADAPTIVE/MOBILITY

Date of incident: 2014-09-23

Recall:

"new england wheels (new england) is recalling certain model year 2006-2014 e-250, and e-350 vehicles modified by new england to be equipped with certain model s2005, s2010, s5005, s5010, s5505, and s5510 wheelchair lifts manufactured by ricon corporation. the platform side plate of the affected wheelchair lifts may crack."

Consequence:

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy:

New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

Component(s) Involved: EQUIPMENT ADAPTIVE/MOBILITY

Date of incident: 2014-10-03

Recall:

"cummings mobility conversion & supply (cummings) is recalling certain model year 2006-2014 ford e-150, e-250, e-350, chevrolet express, 2006-2008 dodge sprinter, and 2009-2014 mercedes-benz sprinter, and 2013 ford transit connect vehicles manufactured january 1, 2006, to october 8, 2014, equipped with certain model s2005, s2010, s5005, s5010, s5505, and s5510 wheelchair lifts manufactured by ricon corporation after january 1, 2006. the platform side plate of the affected wheelchair lifts may crack."

Consequence:

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy:

Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Component(s) Involved: EQUIPMENT ADAPTIVE/MOBILITY

Date of incident: 2014-11-05