2013 Ford EDGE - Ratings, Complaints and Recalls

"back left door(rear driver) ajar when door is clearly closed."

"doors are registered as open but are closed."

"window switch on driver’s door quit working. switch for rear passenger windows also not working. front passenger window switch works. possible cause is faulty wiring harness in the door (only one blue wire comes loose from the plug, causing the driver’s window switch to go dead.)"

"i was driving when my car suddenly shut off while i was on the freeway!! the steering wheel became locked and i couldn’t even steer it off the road. it started stalling while driving too."

"my driver door ajar light comes on and stays on if you start the ford edge before shutting the door. if you turn off the car then shut the driver door wait a min then start the edge then the door ajar light does not come on. and sometimes it doesn't matter the door ajar light comes on anyway. it has something to do with either the sensor or door latch. i believe it is unsafe cause you don't know if its just on or if your door is really shut as you drive around. also when it on while you are driving when stopping at a red light the screen comes on telling you to put the car in park. it doesn't make since to me. i haven't had it looked at cause can't afford the service call. this started happening in sept 2022. the passenger door had the same problem and was fixed upon buying my ford edge. i don't have proof of it but i can show someone."

"on 9-28-2022 i was driving about 45 mph when suddenly my car lost power. the wrench symbol appeared on the dash. i floored the gas pedal, pressed it completely to the floor, and the car sputtered off the road and out of traffic. it was terrifying."

"sunroof will not close. nothing is obstructing its ability to close. after taking it on to the dealership, they informed me 7 out of 10 edges have this problem. this is not something i as the consumer has done."

"this is a known issue for the ford edge. the voltage regulator on the alternator goes out prematurely. the sync system will shut down while driving and also disable many features of the vehicle. such as the radio turning off, doors not unlocking, shifting disabled, headlights turn on dimly, etc. the battery tests normal and so does the alternator, however the regulator within the alternator will not pass through enough charge to the battery to stay charged. hence, why most people will change the battery and still have the problem later. i understand as parts age they do fail, however this has been a known issue since early versions of the car and it has yet to be corrected. many of the complaints on nhtsa are related to this, however some people are not aware due to lack of testing the particular item. they will write complaints about radio shutting off or headlights wont turn on(which is really dangerous as well). it often happens while driving, a warning will show up saying "sync shutting down.....". driver's are unaware that they are only driving on the battery power at this point because when they get it checked by a mechanic, both the battery and alternator test as they are supposed too. they alternator is still creating voltage however the regulator, not tested individually, won't allow enough to go through to recharge the battery. the most concerning part is if certain electrical components not deemed necessary by the sync system are shut down they could lead to more catastrophic incidents. for example; abs braking not slowing the vehicle, door wont unlock in emergency situation, etc. i had both battery and alternator checked by a tech from oreilly's auto parts and a mechanic from a local auto shop. i was informed that it must be the battery since the alternator is performing, so the battery was changed friday 08/13/2021. vehicle was fine until driving monday 08/15/2021 and warning showed up again."

"driver door ajar indicator remains on even when door is fully closed. this results in doors not being able to lock, posing a possible safety issue. this is happening randomly. additionally, the interior light on continuous illumination which could result in dead battery."

"tl* the contact owns a 2013 ford edge. the contact stated that while driving at 50-55 mph, the vehicle jerked and there was an abnormal burning smell detected. the instrument cluster continued to reset. the check engine warning light was illuminated. the vehicle was towed to long-lewis ford 2091 fairview ave, prattville, al 3606 334) 365-2272 where it was diagnosed the coil pack was burnt out and the pcs system needed to replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 154,000."