2023 Ford ESCAPE GAS - Ratings, Complaints and Recalls

"the contact owns a 2023 ford escape. the contact stated that while her husband was driving at 55 mph he smelled a burning odor. the vehicle was pulled into a parking lot where the hood was lifted and the odor emanated strongly from the engine compartment. additionally, he noticed sparking, and then flames erupted. the vehicle was towed to an unknown repair center. the fire department distinguished the fire. a police report was not filed. the manufacturer was not notified of the failure. the failure mileage was approximately 7,400."

"shortly after purchasing this, my daughter was driving it and the check engine light came on and it said it was overheating. the dealer was contacted and it was taken in for repairs. we got it back and was told that it was a broken wire in the wiring harness and they ordered a new harness but had fixed the wire so it should be good to go. 2 weeks later it did the same thing and actually went into limp mode. this time they said it was the sensor in the cylinder head and they ordered a replacement. fast forward 3 1/2 months and it's still at the dealers. they are now telling us the cylinder needs to be replaced and the parts are on backorder. while we have been waiting they gave us a 2023 bronco sport with the same 1.5 liter 3 cylinder and that hasn't given any issues. when the loaner hit 5000 miles we had to return it to the dealer for a different vehicle. they gave us a 2023 escape with the same 1.5 liter 3 cylinder and only 800 miles in it. the 2nd day my daughter drove it, it did the same thing as the one she originally purchased did. we have now been told by the service department that they have several doing the same thing and they are replacing the heads on each one when they get them. our escape is now on the lemon law buyback and the dealer won't even give us the time of day. the dealer told my daughter she needed to stop the lemon law buyback process and then they would talk to her about trading it in for a different vehicle. the issue is, she is upside down on the loan and the only way she can finish the lemon law buyback is to come up with close to $5000 to get out from under the vehicle and the dealer says there is no way that they can/will roll that into a different loan. upon looking at the forums many of these vehicles are having the same issue. ford really needs to step up and take care of this asap. it isn't safe being stranded along the road."

"at approximately 1,000 miles on 2 separate occasions while traveling on the interstate, roughly 10 minutes apart, an audible chime and visual alert within the speedometer cluster appeared “engine coolant over temperature” for approximately 10 seconds. the temperature gauge within the cluster indicated normal, midway within the span of the gauge. the following day prior to starting the vehicle, a cold start essentially, the coolant level was “full”. i ran a “check engine” check with no stored codes in temporary or permanent storage. my 2023 ford escape has the 1.5l ecoboost engine. when the warnings appeared, there was no reduction in engine power(limp mode) and no signs of steam while looking in the rear view mirror."