2016 Ford ESCAPE - Ratings, Complaints and Recalls

"the contact owns a 2016 ford escape. the contact stated while driving approximately 70 mph, the vehicle started losing motive power. the contact depressed the accelerator pedal, but the vehicle failed to respond as designed. the contact stated no warning light was illuminated. the contact was able to pull over when the vehicle stalled. the contact was unable to restart the vehicle and had the vehicle towed to a dealer. the dealer diagnosed the vehicle and determined that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was 101,224."

"driving the car with no signs at all, car instantly drops rpm’s and won’t accelerate at a busy intersection. warning for transmission faulty or engine issues did not come on at all. car was driving normal and then stopped as clutch started slipping. confirmed with dealership that transmission is out. the car stopped in traffic."

"this wasn’t an accident. over christmas weekend, my vehicle’s transmission would no longer shift gears correctly. after being told i was looking at thousands of dollars to repair, i decided to sell it. when i listed it on autotrader, i discovered a recall from 2022 for exactly the part of my transmission that might be broken. if ford was supposed to notify me of this in 2022, they certainly did not. so now here i am with a vehicle that doesn’t move."

"i am the original owner of this vehicle. i bought it brand new in 2016 and had all service done by ford dealership. i was told to have transmission flushed and serviced at 80,000 miles which i did. i was never advised to have anything done to the transmission before 80,000 miles. on 12/06/2023 with absolutely zero lights on the dash i went to put the car in reverse and it didn’t move. i had the car towed with 121,000 miles to a transmission shop where it cost $5,121.79 to have the transmission rebuilt! again never had a check engine, service transmission not a single light or anything on the dash. i know nothing will get done but i have driven cars reach 200,000 miles with zero transmission problems. i see this is clearly a common problem with fords across the board but it would have been nice to have been told by ford to service the transmission every 30,000 miles as i have now been advised by the mechanic who rebuilt my transmission. just disappointing this is my first ford and i love this car it’s just really disappointing to have no indication that the transmission needed service before it shit the bed!"

"the contact owns a 2016 ford escape. the contact stated while driving at various speeds, the rear wheels failed to roll and were dragging. additionally, there was an abnormal popping sound heard. the contact pulled over to the side of the road after each failure. the contact stated that the vehicle was towed several times. the contact stated that the front and rear axles had been replaced by an independent mechanic; however, the failure persisted. the vehicle was towed to an independent mechanic, where it was diagnosed that the rear differential had failed and needed to be replaced. the vehicle was not repaired. the dealer was not notified of the failure. the manufacturer was notified of the failure. the failure mileage was approximately 150,000."

"the contact owns a 2016 ford escape. the contact stated that while his daughter was at a stop light and attempting to accelerate, the vehicle failed to move forward. there were no warning lights illuminated. the vehicle was towed to an independent mechanic, but the vehicle was not repaired. the contact called the local dealer, but the vehicle was not diagnosed or repaired. the contact called three transmission specialists and was made aware of other vehicles with the same failure. the manufacturer was contacted and referred the contact to the nhtsa hotline. the approximate failure mileage was 120,000."

"the transmission went out suddenly while driving. my safety was at risk since it suddenly went out while the vehicle was in motion on a typically busy road. i had to pull over with my hazards on hoping no one would hit me.the car was taken to a local dealer where they determined there were metal shavings in the transmission and it needed to be replaced. a warning came up on the screen but when it came up it was determined that the cause was not need to fix immediately and did not relate to the transmission."

"the contact owns a 2016 ford escape. the contact stated while driving at an undisclosed speed, the vehicle lost motive power. an unknown warning light was illuminated. the vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 87,277."

"randomly on10/26/23 my car started shaking while in the drive mode at a stop light. when i took off from the light the car stalled. this continued to happen all the way to my job. when i realized it would not shake when it was in neutral at a stop i would just do that. the stalls would continue. next after one of the shake a wrench light came on saying "engine fault service now" i got to my destination. at lunch i went to take my car to bobby and erick at w.b motors in fairfax va for a diagnostic thinking maybe a coil issue. i also noticed the wrench light was gone. no further lights ever came on. the evaluation from the shop was: "no codes or pending codes stored in the engine or transmission. the misfire counter shows zero misfires. found engine idles very rough in gear. the actual slip rpms under transmission data is less than 500 while desired is around 1000rpms. we believe the torque converter clutch may be sticking" they referred me to high tech transmissions. i called and spoke to a gary before driving there. they could not get me in. gary spoke to bobby about the issue. i got back on the phone with gary. he explained that i would have to leave the car. my only car had to get home. here is where my complaint is. gary said that he had 4 other escapes in his shop with the same issue. being a female i didn't get into did he figure those out. i was so upset about mine. but 4 others. so i dropped it off at a ford dealer near my home for further diagnostic. that manager told me he has an escape with the same issue. i am guessing this isn't just an isolated problem. i will know more today on the exact issue. i feel this should be looked into. was just confirmed i need a torque converter , valve body and solenoid."

"when travelling on a surface roadway, we received a transmission failure warning. we were able to get to a safe area at reduced speed. i feel that if this had happened while on a freeway, our lives could have been jeopardized. the ford tech said that the transmission needed to be replaced. the torque converter failed. the transmission has been replaced. i don't know where the failed component is now"