2018 Ford F-150 SUPER CREW - Ratings, Complaints and Recalls

"the contact owns a 2018 ford f-150. the contact stated that while driving at an undisclosed speed, he heard an abnormal sound emanating from the engine compartment. no warning lights were illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the cam phasers, requiring replacements. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program 21n03, but the vin was not included. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 42,000."

"10 speed transmission started hesitating to shift and/or shifting erratically. this created a situation where there was a lack of power when attempting to accelerate. the vehicle felt as though it went briefly into neutral while trying to find the right gear. when the transmission engaged, it did so with a jerking action which caused the passenger(s) to be thrown back into seat. this condition first presented in 2020 at which time the transmission was “reprogrammed “. it recently happened again, was “reprogrammed”, but showed trouble codes which could not be reset. dealer recommended a new transmission or a vehicle replacement. currently waiting to see if ford has any further assistance to offer."

"vehicle has 10 speed transmission with shifting problems. erratic shifting (1st to 10th), shifts in between to neutral with very high rpms. clunking in between shifts. dangerous to drive as it shifts to neutral while driving. dash warning lights appear and several codes regarding transmission failure noted. at ford dealer now. they are recommending replacement. this appears to be a common problem with ford 10 speed transmission"

"the transmission in my 2018 f150 has failed. i recently returned from deployment and begin to start driving my truck again from being in storage with minimal driving done to it while i was away to find out that the transmission had begin to slip gears, loose power, make sudden stalls while driving and shift erratically while traveling. while commuting to work pulling out from a dead stop the vehicle has stalled a number of times living me in the cross of oncoming traffic of speeds of 50+ mph. the truck is currently in the shop and ford diagnosed it as a bad transmission that needs to be replace. there were no warning lights until the transmission failed completely."

"transmission causing harsh shifts, random shifting and complete failure in the middle of the road. it is available for inspection at any given time. these transmission issues have left me stranded at red lights, in the middle of intersections, and on interstate highways and have become a major safety hazard for myself and those around me on the road. two men from bob ruth ford in dillsburg, pa diagnosed that there was an error code for a bad solenoid. another local independent garage mechanic said that likely meant i need a new valve body. the only warnings i’ve gotten until recent when failure occurs was a “see manual” notification on occasion. twice within the last week i’ve also received a check engine light immediately after failure. this vehicle only has 61,000 miles on it."

"the contact owns a 2018 ford f-150. the contact stated that while exiting the garage, the vehicle hesitated and bucked. while driving, the vehicle shifted into first, second, third, and fourth gears and started to hesitate; then downshifted to first gear. there was an abnormal winding noise detected. the vehicle was skipping gears. upon accelerating, the vehicle was stuck in sixth gear. additionally, while driving, the vehicle lost motive power. there were no warning lights illuminated. the message “see your manual” was displayed. the contact called the local dealer, but the vehicle was not diagnosed or repaired. the contact called an independent mechanic and was informed about a diagnostic test. the transmission was drained, and a transmission flush was performed. there was a transmission code displayed: p2702-00 transmission friction element; see time range performance, not currant dct. the manufacturer was contacted and referred the contact to the nhtsa hotline. the failure mileage was approximately 87,000. the vin was not available."

"i own a 2018 ford f150 vin# [xxx] with 44000 miles the vehicle have a problem with the 10 speed transmission it has a hard upshift from 4th to 5th gear. and sometimes when it downshifts. i took it to the local ford dealer and was told to repair it they needed to do a complete overhaul. as i said before the vehicle only have 44000 miles on it i don't think the transmission should need a overhaul at such a low mileage. can you help me with what i should do. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)"

"my transmission has a shifting problem. skipping gears, delay and slipping. dangerous to drive and to make a left turn is always a challenge, cause you'll never know what will happen."

"the contact owns a 2018 ford f-150. the contact stated while driving at various speeds, the transmission was shifting hard between the 2nd, third and fourth gears. additionally, the contact stated that the rpms revved significantly while shifting from 1st to 2nd gear, and the vehicle responded after releasing the accelerator pedal. the contact also stated that while his son was attempting to drive the vehicle from a complete stop on one occasion, the rpms revved significantly, but the vehicle failed to respond. the contact stated that his son turned off and restarted the vehicle, and the vehicle responded as needed. there was no warning light illuminated. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 50,000."

"the transmission on my 2018 ford 150 is slipping and shifting so rough that i am somewhat afraid to drive it in traffic . this is the third time its in the shop for the same problem.. sometimes it shifts so hard the transmission makes a clunking sound and jerks our necks. ford seems unable to fix the problem. there were never any warning alerts of a malfunction but the problem is so bad now that i dont want to drive it. it has been doing this for about three years now."