2014 Ford FLEX - Ratings, Complaints and Recalls

The 2014 Ford Flex SUV AWD has not been rated for overall safety by NHTSA. However, it has received a 4-star rating for rollover possibility. The car comes standard with electronic stability control, which is a great feature for enhancing vehicle stability and preventing accidents. It also offers forward collision warning as an optional feature, alerting the driver of potential front-end collisions. Unfortunately, the Ford Flex does not have lane departure warning to help prevent unintentional lane departures.

In terms of complaints and recalls, the vehicle has a total of 207 complaints reported, which is relatively high. Additionally, there have been 4 recalls issued for this model, indicating potential safety issues that needed to be addressed by the manufacturer. Overall, while the Ford Flex offers some safety features like stability control and collision warning, the higher number of complaints and recalls may raise some concerns about its overall safety and reliability.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

207

Recall Count

4

Investigation Count

0

Safety Rating

Not Rated

Search Vehicle Details

Advanced Search

The advanced search lets you search by safety ratings and features. This will return a list of vehicles that match your search criteria.

Safety Features

2014 Ford Flex SUV AWD Safety Features

Here are the safety features that come as standard on the 2014 Ford Flex SUV AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2014 Ford Flex SUV AWD Safety Ratings

Here we have the crash and rollover ratings for the 2014 Ford Flex SUV AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2009 Score 2014 Score 2019 Score
Overall Front Crash Rating Not Rated Not Rated Not Rated
Front Crash Driver Side Rating 5 Not Rated Not Rated
Front Crash Passenger Side Rating 5 Not Rated Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2009 Score 2014 Score 2019 Score
Overall Side Crash Rating Not Rated Not Rated Not Rated
Side Crash Drivers Side Rating 5 Not Rated Not Rated
Side Crash Passenger Side Rating 5 Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2009 Score 2014 Score 2019 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated Not Rated Not Rated

Complaints for the 2014 Ford FLEX

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the contact owns a 2014 ford flex. the contact stated that while her father was driving at 10 mph and attempting to complete a left turn, the vehicle suddenly jerked to the left. as a result of the failure, the vehicle struck the curb. several weeks later, the failure reoccurred, causing the vehicle to strike the sidewalk, and severely damaging the suspension. the traction control warning light was illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related the failure to safety recall 15s18. the manufacturer was notified of the failure but did not assist. the failure mileage was unknown."
Components Involved: STEERING
Date of incident: 2025-01-09
Complaint:
"electric assisted power steering failure. no warning lights, no warning of failure whatsoever. unable to steer vehicle while driving. problem was confirmed by mechanic that the steering rack needed replacement."
Components Involved: STEERING
Date of incident: 2024-01-05
Complaint:
"power steering intermittently stops working and the steering wheel becomes almost locked in place. this first occurred approximately 6-8 months ago, but has gotten more frequent in occurrence and longer in duration. i have seen multiple complaints about this issue, but so far, there is no active safety recall. my vehicle was manufactured in the oakville plant, which was part of the recall for a very similar problem with 2011-2012 ford flexes (see safety recall 15s18) and although my vehicle is a 2014, it seems to have very similar issues. no steering or warning lights come on, the wheel just becomes very slow, almost like it is full manual steering."
Components Involved: STEERING
Date of incident: 2022-01-10
Complaint:
"the contact owns a 2014 ford flex. the contact stated while driving approximately 20 mph, the vehicle experienced a loss of power steering assist, requiring excessive force while steering the vehicle. no warning lights were illuminated. the vehicle had not yet been taken to an independent mechanic or local dealer to be diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 150,000."
Components Involved: STEERING
Date of incident: 2023-08-03
Complaint:
"the contact owns a 2014 ford flex. the contact stated that while driving approximately 40 mph, the steering wheel became inoperable. there were no warning lights illuminated. the contact stated the failure never occurred during inclement weather. while the vehicle was at the car wash, the failure self-corrected. the vehicle was taken to the local dealer where it was diagnosed that the steering module and steering rack needed to be replaced. the vehicle was not repaired. the manufacturer was contacted, and the contact was referred to nhtsa hotline. the failure mileage was approximately 100,000."
Components Involved: STEERING
Date of incident: 2023-01-02
Complaint:
"my vehicle steering system had a loss of communication/loss of power to the electrical power steering. it nearly resulted in a very bad accident at an elementary school drop-off. i recorded a video of what is happening after the fact for documentation. basically, it sounds as though there is a known communication issue from the fully electric steering to the primary electrical system on the vehicle. it appears from my reading that this is a known problem. i would strongly consider this to be a recall issue as it could be catastrophic and potentially deadly."
Components Involved: STEERING
Date of incident: 2024-11-01
Complaint:
"i was driving and lost all power steering."
Components Involved: STEERING
Date of incident: 2022-03-12
Complaint:
"the contact owns a 2014 ford flex. the contact stated that the power steering assist fault warning message had flashed twice on the instrument panel; however, the power steering continued to operate as needed. the contact then stated that while driving at 65 mph, the warning message flashed as the power steering assist failed to operate as designed. the contact used excessive force to steer the vehicle to the residence. several days later, an independent mechanic went to the residence and drove the vehicle back the shop without failure. the mechanic determined that the vehicle needed to be serviced by an authorized ford dealer. the vehicle was driven to the dealer. the dealer diagnosed the vehicle with a defective electric power steering rack. the contact then called the manufacturer and was informed that the vehicle was not under warranty or recall. the vehicle was not repaired and remained in the possession of the dealer. the failure mileage was approximately 140,000"
Components Involved: STEERING
Date of incident: 2023-03-07
Complaint:
"the contact owns a 2014 ford flex. the contact stated while driving 70 mph, the power steering assist warning light illuminated and the vehicle lost power steering functionality. the vehicle was taken to the dealer and the battery was replaced; however, the failure recurred. on another occasion, while driving 30 mph, the vehicle lost power steering functionality. the contact turned off and restarted the vehicle and the vehicle operated as designed. the vehicle was not taken to the dealer to be diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 89,000."
Components Involved: STEERING
Date of incident: 2022-11-08
Complaint:
"loss of power steering while turning left at low speed. steering warning lit and alert for steer assist and service vehicle. steering wheel extremely difficult to move off center. car power cycled off then on which cleared warning. power steering appeared to be restored."
Components Involved: STEERING
Date of incident: 2023-04-08

Recalls for the 2014 Ford FLEX

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"ford motor company (ford) is recalling certain model year 2013-2015 ford taurus, ford flex, lincoln mks and lincoln mkt vehicles equipped with 3.5l gtdi ecoboost engines and 2013-2015 ford taurus police interceptor vehicles. a component within the fuel pump electric module (pem) may overheat causing a loss of electrical power to the fuel pump."
Consequence:
A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy:

Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.

Component(s) Involved: FUEL SYSTEM, GASOLINE > DELIVERY > FUEL PUMP
Date of incident: 2016-08-25

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

Related Vehicles

Why not check out other FORD vehicles?

2010 FUSION
FORD
  • Overall Safety Rating: Not Rated
  • Complaints Count: 4987
  • Recall Count: 13
View Car
2019 TRANSIT VAN
FORD
  • Overall Safety Rating: Not Rated
  • Complaints Count: 21
  • Recall Count: 7
View Car
2015 F-150 SUPER CREW
FORD
  • Overall Safety Rating: 5
  • Complaints Count: 1215
  • Recall Count: 13
View Car
2017 TAURUS
FORD
  • Overall Safety Rating: 5
  • Complaints Count: 23
  • Recall Count: 3
View Car