2014 Ford FOCUS BEV - Ratings, Complaints and Recalls

"the contact owns a 2014 ford focus. the contact stated while driving 50 mph, the contact attempted to accelerate however, the transmission shifted hard into the next gear with the check engine warning light illuminated. the contact drove the vehicle to the dealer, and it was diagnosed with a faulty transmission clutch. the vehicle was not repaired due to the cost. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline. the approximate failure mileage was 85,100."

"the contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, a message displayed reading "transmission overheating", after which the vehicle entered limp mode and was unable to accelerate above 5 mph. the contact was able to pull to the shoulder of the roadway and turn off the vehicle. after restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. the check engine warning light was illuminated. the vehicle was towed to an independent mechanic, who diagnosed a failure with the dual clutch transmission. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program: 19n08, but the vin was not included. the manufacturer was not notified of the failure. the failure mileage was 143,000."

"the contact owns a 2014 ford focus. the contact stated that while driving at an undisclosed speed, the vehicle transmission was not shifting properly. the contact stated that the vehicle was smoking and the contact pulled over into a parking lot. the vehicle was able to restart, however, the engine was revving high and the vehicle was turned back off. the check engine warning light was illuminated. the contact stated that when starting from a complete stop, the vehicle hesitated to accelerate. additionally, the contact stated that the vehicle had trouble coming to a complete stop. the vehicle was towed to a local dealer. the dealer diagnosed that the clutch needed to be replaced due to a faulty seal. the manufacturer was made aware of the failure. the contact stated that the clutch had previously been replaced for the same issue. the failure mileage was approximately 145,432."

"the contact owns a 2014 ford focus. the contact stated while driving 35 mph and depressing the accelerator pedal, the vehicle shuddered and hesitated to respond. there was no warning light illuminated. the vehicle was taken to the dealer, where it was diagnosed with transmission clutch shudder. the dealer determined that the transmission clutch needed to be replaced. the dealer informed the contact that the vehicle could not be repaired under ford campaign number: 19n08, because the campaign had expired. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 110,000."

"the contact owns a 2014 ford focus. the contact stated while driving 5 mph, the transmission was shifted from 1st to 2nd gear, and the vehicle jolted forward, then failed to accelerate immediately. additionally, the transmission was slipping. the failure persisted while driving at 20 mph when the transmission was shifted from 2nd to 3rd gear with the rpm fluctuating and the engine revving. the contact was able to drive to the residence. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the contact stated that the dealer had previously replaced the transmission and reprogrammed the tcm; however, the failure recurred. the manufacturer was made aware of the failure. the failure mileage was approximately 125,000."

"the contact owns a 2014 ford focus. the contact stated that while his daughter was driving at an undisclosed speed, the transmission hesitated. the vehicle was taken to the dealer where it was diagnosed with a failed transmission clutch. the contact was informed that the transmission clutch needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to report the failure to the nhtsa hotline. the failure mileage was approximately 82,000."

"while driving on the freeway to go drop my daughter at school, the car started jerking and loosing speed, it wasn't responding or picking up speed when pressing on the gas pedal, it started slowing down and almost got hit from behind. then a warning came on the dash showing check engine and "transmission overheating," at that moment i pulled over to the side of the freeway and parked the car. i was able to make it to my daughter's school, but after getting to my daughters school, the car would not go into drive or reverse, so i turned it off to cool it down. i tried to turn it back on and it failed to come back on, and so i had to get it towed from my daughter's school to my residence. the transmission was compromised and is now faulty because it failed to go into drive or reverse. i'm not sure why it's not starting. my safety and that of others was put at risk when the car jerked and started slowing down suddenly on the freeway and almost caused an accident. not inspected and no diagnostic carried out yet. i'm in the process of having it towed to a ford dealership because there's a customer notice from ford for extended warranty for the transmission control module."

"car was in idle and decellerated. the check engine light came on. the dual clutch assembly and fork have already been replaced once due to same issues. now they are saying it is the same thing and they want to charge us!"

"the contact owns a 2014 ford focus. the contact stated while driving at approximately 5 mph, the vehicle lunged into gear and shuddered before moving forward. the contact stated that the failure occurred whenever the accelerator pedal was depressed while driving forward. the contact stated no warning light was illuminated. the contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the transmission needed to be rebuilt. the independent mechanic advised the contact that the transmission failure was covered under customer satisfaction program number: 19n08 - automatic transmission clutch shudder (power train). the contact called the dealer and was advised that the vehicle was out of warranty for customer satisfaction program: 19n08. the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was approximately 12,000."

"the contact owns a 2014 ford focus. the contact stated that while driving at approximately 35 mph, the transmission fault warning light illuminated. the contact stated that the vehicle began jerking and lost motive power. the vehicle was restarted; however, the vehicle would only operate in reverse. the vehicle was towed to a dealer where it was diagnosed and determined that the clutch needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 42,000."