2015 Ford FOCUS - Ratings, Complaints and Recalls

The 2015 Ford Focus has an excellent safety rating of 5 out of 5 overall, making it a highly safe vehicle. It received top scores in categories such as front crash, side crash, and rollover ratings. Additionally, the car is equipped with electronic stability control, which enhances its safety features. However, it does not have forward collision warning or lane departure warning systems.

It is important to note that despite its strong safety performance, there have been 840 complaints and 8 recalls filed for the 2015 Ford Focus. This information should be taken into consideration when evaluating the overall safety and reliability of this vehicle.

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Top stats at a glance

Complaint Count

840

Recall Count

8

Investigation Count

4

Safety Rating

5/5

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Safety Features

2015 Ford Focus 4 DR FWD Safety Features

Here are the safety features that come as standard on the 2015 Ford Focus 4 DR FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2015 Ford Focus 4 DR FWD Safety Ratings

Here we have the crash and rollover ratings for the 2015 Ford Focus 4 DR FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2015 Score 2018 Score
Overall Front Crash Rating Not Rated 5 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 4 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2015 Score 2018 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 3 5 5
Side Crash Passenger Side Rating 4 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2015 Score 2018 Score
Rollover Rating Not Rated 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2015 Ford FOCUS

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the contact owns a 2015 ford focus. the contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly jerked and hesitated before returning to normal functionality. the message "transmission overheated" was displayed. the check engine warning light was illuminated. the vehicle was towed to the dealer, who diagnosed failures with the tcm and actuators a and b. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 18v169000 (power train) but the vin was not included. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 43,000."
Components Involved: POWER TRAIN
Date of incident: 2019-03-08
Complaint:
"the contact's father owns a 2015 ford focus. the contact stated that while his father was driving at an undisclosed speed, the vehicle shifted out of gear into neutral. the contact's father pulled over and waited before restarting the vehicle. there was an unknown warning message displayed. additionally, the contact stated that the vehicle intermittently did not start as needed. the vehicle was taken to a local dealer where it was diagnosed that the pcm was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the contact stated that the vehicle failure was associated with customer satisfaction program: 14m02 (vehicle equipped with dps6 automatic transmission) however, the manufacturer declined to cover the cost of the repairs. the failure mileage was approximately 51,000."
Components Involved: POWER TRAIN
Date of incident: 2025-09-01
Complaint:
"the contact owns a 2015 ford focus. the contact stated while driving at various speeds, the transmission was slipping. an unknown warning light was illuminated. additionally, the vehicle failed to respond while driving and depressing the accelerator pedal. the vehicle was taken to an independent mechanic, where an unknown repair was performed; however, the failure recurred. the vehicle was taken to the dealer several times, and the transmission clutch was replaced, and unknown repairs were performed. additionally, the contact stated that while on vacation on an island, the vehicle was started, but the vehicle failed to shift into gear. the vehicle was towed to a dealer, where it was diagnosed that the tcm had failed and needed to be replaced. the vehicle was then towed to a second dealer, larson ford (1150 ocean ave, lakewood, nj 08701), where the same assessment was made and the tcm was replaced; however, the failure persisted. the manufacturer was notified of the failure, and a case was opened. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was unknown."
Components Involved: POWER TRAIN
Date of incident: 2016-12-01
Complaint:
"my check engine light came on and i took it to oreily to read the codes. it stated o2 sensor. had it replaced immediately. light went off for 2 weeks. i've notice my car having a lack of power but i thought it was due to the cold negative temperatures. last few days the light came back on and i tried driving in d gear and my car would not move. it went in reverse. transmission fluid was low. had it filled and the next day it was back low. at this point i already had an appointment to get the tcm replaced (experienced all symptoms including lack of power, no start, engine light on). since there is a warranty extension and i was finally able to get in after waiting a few months. i called when i received the letter back in september of 2023 and was told by multiple dealers that they were booked and i would get a call back after giving them my name and number. dropped my car off today at the dealer and as i pulled in my car stopped moving and i got an emergency message stating to stop the car and that the transmission was over heating. wait 5 minutes until it cools. keys were given to the workers and i get a call stating that i need a new clutch and that's the code they got back from the transmission. they also stated that warranty won't cover since i'm over the mileage and date. had i received an initial letter about the warranty i could have had this situation resolved and a vehicle to drive. im now stuck with the cost and just found out that i can't get it covered. my family's safety was put at risk because i was not made aware of this problem since i never received a letter and i assumed my car was reacting to its environment. my car has always had a lack of power when taking off from breaking or not driving in d when i first press the gas. i've received a letter about the transmission before and it's shuddering, lack of power and other symptoms, and assumed it was just that. nothing to do with the clutch."
Components Involved: POWER TRAIN
Date of incident: 2025-12-01
Complaint:
"transmission failure, car seized on freeway going 75mph and almost lost control and crashed. car is locked in park and inoperable."
Components Involved: POWER TRAIN
Date of incident: 2023-10-11
Complaint:
"the contact owns a 2015 ford focus. the contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly shuddered. the vehicle returned to normal functionality, but the failure became a regular occurrence. no warning lights were illuminated. the vehicle was taken to the dealer, who was unable to diagnose the failure but performed a reprogramming of the transmission control module. the vehicle was repaired, but the failure reoccurred. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 9,000."
Components Involved: POWER TRAIN
Date of incident: 2017-05-04
Complaint:
"drove home from work and stopped at walmart on the way home. pulled into a parking spot against a curb and when i came out to start my car and reverse out of the spot, it would not move. i got the car pushed out of the parking spot, and when driving out of the parking lot could not go past 1st gear. it has now been sitting at my apartment complex for two days. couple years ago the transmission was replaced due to manufacturer recall. at the time, i had stopped in the middle of the road and could not go past 1st gear driving all the way home like this. i addressed the recall, and now i would like to believe the same thing is happening again. i have not gone to any mechanic or dealership yet for analysis however will attempt as soon as possible."
Components Involved: POWER TRAIN
Date of incident: 2024-11-01
Complaint:
"the contact owns a 2015 ford focus. the contact stated while driving at various speeds, the vehicle lost motive power, shuddered, and failed to properly accelerate with the check engine warning light illuminated. the vehicle was taken to the local dealer who diagnosed that the transmission actuators and clutch were faulty needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was 103,500."
Components Involved: POWER TRAIN
Date of incident: 2023-01-12
Complaint:
"transmission has been jerking and shifts hard into gears. a messaged popped up as well that the transmission was running on hot. transmission control module was recently replaced by a ford dealership but problem still persist."
Components Involved: POWER TRAIN
Date of incident: 2024-09-12
Complaint:
"the contact owns a 2015 ford focus. the contact stated while at a stop, the vehicle shuddered. the vehicle failed to move forward when in third or fourth gear. there were no warning lights illuminated. the vehicle was taken to the local dealer, where it was diagnosed that the clutch and transmission needed to be replaced. the vehicle was not repaired. the manufacturer was contacted, who informed him there was no warranty coverage on the vehicle and referred him to the nhtsa hotline. the approximate failure mileage was 69,759."
Components Involved: POWER TRAIN
Date of incident: 2025-06-11

Recalls for the 2015 Ford FOCUS

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"ford motor company (ford) is recalling certain model year 2012-2015 ford focus, 2013-2015 ford escape and ford c-max, 2015 lincoln mkc and ford mustang, and 2014-2016 ford transit connect vehicles. a component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not."
Consequence:
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy:

Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

Component(s) Involved: LATCHES/LOCKS/LINKAGES > DOORS > LATCH
Date of incident: 2016-09-06
Recall:
"ford motor company (ford) is recalling certain 2011-2014 fiesta, 2013-2014 fusion, 2015 mustang, 2013-2015 escape and c-max, 2012-2015 focus, 2014-2016 transit connect, 2013-2014 lincoln mkz, and 2015 mkc vehicles. these vehicles were previously recalled and repaired under recalls 15v-246, 16v-643 or 17v-210, however the repair may not have been completed properly. a component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not."
Consequence:
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy:

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Component(s) Involved: LATCHES/LOCKS/LINKAGES > DOORS > LATCH
Date of incident: 2020-06-08

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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