2016 Ford FUSION HEV - Ratings, Complaints and Recalls

"the contact owns a 2016 ford fusion. the contact stated that the check engine warning light illuminated while starting the vehicle. the contact also stated that the vehicle hesitated while depressing the accelerator pedal while driving at various speeds. the vehicle was taken to an independent mechanic where several speed sensors were replaced. the contact then stated that while driving in stop-and-go traffic, the vehicle stalled with white smoke coming from under the hood. there was no warning light illuminated. the contact drove the vehicle to a parking lot where it was later towed to an independent mechanic. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 103,000."

"after doing research i have found that i am not the only one experiencing this issue,but i have a 2016 ford fusion 1.5 ecoboost engine and i am having problems with my cylinder leaking. i have to constantly refill coolant and the only option to fix this issue is to replace the motor"

"coolant level dropping without any visible external leaks.-creating overheating with no visible leak seeing. which has created to change water pump / change coils due to misfires and loss of engine power.overheating and constant adding of water/cooolant."

"driving on highway and car had serious misfire stalling the engine. no lights or warnings prior. upon inspection number 1 cylinder has near zero compression."

"the contact owns a 2016 ford fusion. the contact stated while driving at 55 mph, the accelerator pedal was depressed however, the vehicle failed to properly respond. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic and the spark plugs were replaced; however, the failure persisted. the vehicle was then taken to the dealer and the contact was informed that the engine was damaged due to coolant intrusion. the vehicle was repaired. the manufacturer was contacted and stated that due to the age and the mileage of the vehicle there would not be a reimbursement for the repair. the approximate failure mileage was 165,000."

"check engine light on. engine coolant over temp took vehicle to dealer, the verdict was; removed all spark plugs & using bore scope detected coolant intrusion in cylinder 3. needs long block assy."

"head gasket blew, coolant in cylinder 4, needs a new engine. well know problem that can cause extreme hazards."

"the contact owns a 2016 ford fusion. the contact stated that when the vehicle was started, the contact heard a tapping sound coming from the engine compartment. the vehicle was taken to a dealer where it was diagnosed that the flex wheel needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 180,000."

"a couple days before scheduled tune-up, noticed that 2016 ford fusion(ecoboost), began to drive differently. exactly one day prior to service appt. the check engine icon appeared. long and short, dealership reached out after me leaving car to explain that my 7 yr. old vehicle with regular maintenance, just over 100,000 miles, and no prior issues could not receive a regular maintenance tune-up due to spark plug(s) being wet from leaking coolant and an engine replacement being the only option of repair. although, i was told at the time and read that this habitual issue was common in my make and model, there were no recalls in place to rectify the issue. safety at risk based on other googled reviews and articles with the same known issue with consequences ranging from low coolant to possible total engine shut down or fire. it was those reviews with similar diagnosis and recommendations that led me to this site."

"in july took vehicle to ford service center for car throwing “engine coolant about temperature” warning. they told me there was a crack in engine caused by recall 23e03. they gave me invoice stating so but it’s a lie because that recall has nothing to do with the engine. i have paperwork to prove they stated so and they were asking for +$10k for repair and labor. i declined the work. they also confirmed coolant intrusion. they told me i had to tow my car out of there as it was not operational but when i arrived i was able to drive it off. in august vehicle began to throw warning for “engine coolant above temperature” again.” when this would happen temp gauge would go to max, but as soon as warning went away, temp immediately dropped to medium temp.i took it to another mechanic. warning light turned onwhen going on on-ramp and then car went into “reduce power to engine”. took to mechanic and replaced thermostat, spark plugs, and coolant. $1,240.78 in repairs and labor. engine coolant tempt and power reduce happened again in october. they mentioned all my coolant was almost gone and and oil was not registering on dip stick. they replaced all ignition coils, fluids, oil filter. $1175.98 repair and labor. november 9th both warnings come on and off intermittently. took to mechanic but warning not present. serpentine belt replaced + fuel throttle service. $683.79 in repairs and labor. on 11/27/23 took car to mechanic and they confirmed transmission needs to be rebuilt or replaced. this has put my and my families saftey at risk as vehicle stops in the middle of the road whether service street or freeway and has impeded my day to day lifestyle. ford motors lied to me about the issues and had caused more problems and out of pockets costs. this issues has been reported with other people as well."