2013 Ford FUSION - Ratings, Complaints and Recalls

The 2013 Ford Fusion 4 DR FWD has an impressive overall safety rating of 5 out of 5 according to the provided data. This car received high scores in various crash tests including front and side crash ratings. It also scored well in rollover rating and side pole crash rating. In terms of safety features, it is equipped with standard electronic stability control which helps enhance vehicle stability. Additionally, it has optional forward collision warning and lane departure warning systems to assist the driver in avoiding potential accidents.

However, it is worth noting that this car has had 1790 complaints filed and 19 recalls issued. Despite its excellent safety ratings and advanced safety features, the number of complaints and recalls indicate that there may have been some issues reported by consumers that need to be addressed. As always, it is recommended to stay up to date with any recalls and address them promptly to ensure the continued safety of the vehicle.

Top stats at a glance

Complaint Count

1,790

Recall Count

19

Investigation Count

6

Safety Rating

5/5

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Safety Features

2013 Ford Fusion 4 DR FWD Safety Features

Here are the safety features that come as standard on the 2013 Ford Fusion 4 DR FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2013 Ford Fusion 4 DR FWD Safety Ratings

Here we have the crash and rollover ratings for the 2013 Ford Fusion 4 DR FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2006 Score 2013 Score 2020 Score
Overall Front Crash Rating Not Rated 5 4
Front Crash Driver Side Rating 4 5 5
Front Crash Passenger Side Rating 4 4 3

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2006 Score 2013 Score 2020 Score
Overall Side Crash Rating Not Rated 4 5
Side Crash Drivers Side Rating 4 3 5
Side Crash Passenger Side Rating 4 5 5
Combined Side Barrier Pole Rating - Front Not Rated 3 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 4 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2006 Score 2013 Score 2020 Score
Rollover Rating 5 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2013 Ford FUSION

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"i was driving my car when suddenly the steering went out which was dangerous for me and other drivers because i could not turn my steering wheel. i thought this was a recall that had been fixed but has not. since this incident i have not had the car inspected yet. after i was able to get the car back to my garage…the message on my dash read “power steering fault”."
Components Involved: STEERING
Date of incident: 2026-02-01

Complaint:
"the contact owns a 2013 ford fusion. the contact stated that upon starting the vehicle, the steering wheel was loosened. the driver was able to wiggle the steering wheel. there were no warning lights illuminated. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was approximately 110,000."
Components Involved: STEERING
Date of incident: 2025-06-12

Complaint:
"power steering fault lights and no steering. steering wheel becomes very stiff."
Components Involved: STEERING
Date of incident: 2023-07-12

Complaint:
"i was driving down the road about to start slowing down at a stop sign, then my steering wheel started to shake and i got a warning on my dash that my power steering system needed assistance and my steering wheel now is very hard to turn. i had to drive it back home and it was very difficult to turn my wheel the whole way home. could have been in serious accident when wheel start to shake or if my wheel completely locked up. fortunately, i was not injured or in no accident."
Components Involved: STEERING
Date of incident: 2023-09-12

Complaint:
"on december 2,2023, i was driving my 2013 ford fusion down the road and all of a sudden a warning came up that steering assist fault and required service. i was going about 40mph there was no warning at all. i could have bee. seriously hurt. upon research there have been others that have this problem. when check my model is not on the recall list. why is this?"
Components Involved: STEERING
Date of incident: 2023-02-12

Complaint:
"the contact owns a 2013 ford fusion. the contact stated while driving 25 mph, the contact heard abnormal sounds and the steering wheel wobbled making it difficult to control the vehicle. there was no warning light illuminated. the vehicle had been diagnosed by an independent mechanic and the contact was informed that the failure was due to faulty steering wheel bolts. the vehicle was not repaired. the manufacturer was made aware of the failure and determined that the vin was not under recall. the failure mileage was approximately 34,000."
Components Involved: STEERING
Date of incident: 2024-06-10

Complaint:
"my daughter was on the way to work, in the middle of traffic going around another vehicle at the time and without any warning, the power steering just went out. it was as though the steering wheel locked up or there was no power steering capabilities whatsoever and she barely made it off of the roadway. this could have caused an accident and it scared her so bad that she was crying when she called me immediately after it happened. i didn’t know what to do so i told her to crank up, put the car in drive and see what it does. the steering was fully functional then so she drove on to work but was very nervous thinking it may happen again. i did read that there is a recall for this exact issue on particular models of fusions but it does not include our model; therefore, i am submitting our complaint and requesting that the recall to be updated to include all models of 2013 ford fusions for the safety of all owners. thank you!"
Components Involved: STEERING
Date of incident: 2025-01-10

Complaint:
"component failure (electronic power steering module). my steering wheel while turning left and right, made a scratching noise. also when turning right and left, it dropped an inch and when i tried recovering it was hard to correct. it was like manual steering over power steering. no warning indicator on dash ever can on. this issue began right after i picked up the car from the dealership when they performed the recall on the brake hoses."
Components Involved: STEERING
Date of incident: 2023-05-09

Complaint:
"sterling gear rack n pinion got very hard and the vehicle couldn't be controlled . lost control and caused to crash"
Components Involved: STEERING
Date of incident: 2024-02-09

Complaint:
"the contact owns a 2013 ford fusion. the contact stated while driving at an undisclosed speed, the vehicle swayed left and right, and the steering wheel had limited maneuverability. the instrument panel displayed the warning message: steering system failure. the electronic power steering assist warning light was illuminated. the vehicle was taken to an independent mechanic, who diagnosed a failure with the electronic power steering. the vehicle was not repaired. after investigating the failure, the contact related it to nhtsa campaign number 13v232000 (steering), but the vin was not included. the manufacturer was not notified of the failure. the failure mileage was 126,000."
Components Involved: STEERING
Date of incident: 2024-06-09

Recalls for the 2013 Ford FUSION

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"ford motor company (ford) is recalling certain 2014 ford fiesta, 2013-2014 ford fusion and 2013-2014 lincoln mkz vehicles. a component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not."
Consequence:
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy:

Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

Component(s) Involved: LATCHES/LOCKS/LINKAGES > DOORS > LATCH
Date of incident: 2017-03-27

Recall:
"ford motor company (ford) notified the agency on april 23, 2015, that they are recalling certain model year 2013-2014 ford fusion and lincoln mkz vehicles manufactured july 1, 2012, to may 31, 2013, and 2012-2014 fiesta vehicles manufactured february 1, 2012, to may 31, 2013. on april 30, 2015, ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 ford fiestas manufactured from november 11, 2009, to may 31, 2013 and certain model year 2013 ford fusion and lincoln mkz vehicles manufactured from february 1, 2012, to june 30, 2012. a component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not."
Consequence:
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy:

Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

Component(s) Involved: LATCHES/LOCKS/LINKAGES > DOORS > LATCH
Date of incident: 2015-04-24

Recall:
"ford motor company (ford) is recalling certain 2011-2014 fiesta, 2013-2014 fusion, 2015 mustang, 2013-2015 escape and c-max, 2012-2015 focus, 2014-2016 transit connect, 2013-2014 lincoln mkz, and 2015 mkc vehicles. these vehicles were previously recalled and repaired under recalls 15v-246, 16v-643 or 17v-210, however the repair may not have been completed properly. a component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not."
Consequence:
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy:

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Component(s) Involved: LATCHES/LOCKS/LINKAGES > DOORS > LATCH
Date of incident: 2020-06-08

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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