2019 Ford FUSION - Ratings, Complaints and Recalls

The 2019 Ford Fusion 4 DR AWD has an exceptional safety rating overall, receiving a perfect score of 5 stars from the NHTSA. In specific crash scenarios, it scored high marks across the board with notable ratings on the driver and passenger sides in both front and side crash tests. The Fusion is also equipped with standard stability control, forward collision warning, and lane departure warning systems, enhancing its safety features.

On the downside, there have been 165 complaints reported about this vehicle, indicating some potential issues that owners have faced. Additionally, there has been 1 recall for this model, which suggests that there may be some safety concerns that need to be addressed by Ford. Despite these concerns, the Fusion's strong safety ratings and advanced safety technologies make it a solid choice for those looking for a safe and secure ride.

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Top stats at a glance

Complaint Count

165

Recall Count

1

Investigation Count

0

Safety Rating

5/5

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Safety Features

2019 Ford Fusion 4 DR AWD Safety Features

Here are the safety features that come as standard on the 2019 Ford Fusion 4 DR AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2019 Ford Fusion 4 DR AWD Safety Ratings

Here we have the crash and rollover ratings for the 2019 Ford Fusion 4 DR AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2006 Score 2019 Score 2020 Score
Overall Front Crash Rating Not Rated 4 4
Front Crash Driver Side Rating 4 5 5
Front Crash Passenger Side Rating 4 3 3

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2006 Score 2019 Score 2020 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 4 5 5
Side Crash Passenger Side Rating 4 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2006 Score 2019 Score 2020 Score
Rollover Rating 5 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2019 Ford FUSION

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"engine keeps having misfire issues. taken to gary crossley ford in april of 2021 and warrantied engine replacement. in march 2022 taken to throuroughbred ford engine went bad again with antifreeze leaking into the oil , engine replaced again. here we are in december 2023 and having same issues. and thoroughbred ford is backed up until march of 2024 and cant fix the engine again until then. so i am paying my car payment and have no car to drive. i bought this car brand new with zero miles and have had nothing but issues with the engine."
Components Involved: ENGINE
Date of incident: 2023-06-12
Complaint:
"the contact owns a 2019 ford fusion. the contact stated that while her son was driving at 50 mph, the check engine warning light illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs needed to be replaced. the vehicle was repaired but the check engine warning light remained illuminated. additionally, the contact stated that when the accelerator pedal was depressed the vehicle began jerking. the vehicle was taken to the same independent mechanic where it was diagnosed that coolant leaked into the cylinder and the engine needed to be replaced. the vehicle was not repaired. the vehicle was then taken to a dealer where it was determined that the engine needed to be replaced. the vehicle was not repaired. the failure mileage was approximately 81,000."
Components Involved: ENGINE
Date of incident: 2024-07-10
Complaint:
"the contact owns a 2019 ford fusion. the contact stated that while driving at 65 mph, the vehicle lost motive power while driving uphill. the contact stated that the front of the vehicle had started shaking uncontrollably. no warning light was illuminated. the vehicle had not been diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 45,411. the vin was not available."
Components Involved: ENGINE
Date of incident: 2023-07-09
Complaint:
"internal engine block coolant leak"
Components Involved: ENGINE
Date of incident: 2023-09-08
Complaint:
"coolant intrusion into cylinder bore. which can cause a fire. i been submitting complaints and haven’t heard anything back in regards to my complaint. this was a known issue with ford back then."
Components Involved: ENGINE
Date of incident: 2023-08-08
Complaint:
"coolant leaked in cylinder wall"
Components Involved: ENGINE
Date of incident: 2023-08-08
Complaint:
"coolant leaked into short block"
Components Involved: ENGINE
Date of incident: 2023-04-08
Complaint:
"coolant leaking into cylinder 3. took to dealership, apparently there’s a flaw in the engine design. included all ford fusions apparently. how is this not a recall? when it’s clearly fords fault for this, not the consumers."
Components Involved: ENGINE
Date of incident: 2023-02-08
Complaint:
"i only have 109,000 miles and i am needing a new engine. they are telling me that the cylinder wall is cracked and something about a blockage. i cannot afford to replace it. they are telling me it’s a known issue with ford but there’s no recall and that’s why they discontinued the ford fusion."
Components Involved: ENGINE
Date of incident: 2024-12-08
Complaint:
"the contact owns a 2019 ford fusion. the contact stated while starting the vehicle the check engine warning light illuminated. the vehicle was taken to an independent mechanic who stated that coolant was leaking into cylinder #2 and that the spark plug needed to be replaced along with the coil. the spark plugs and ignition coils were replaced but the failure reoccurred. the vehicle was taken to the independent mechanic and the codes were reset but the failure reoccurred. the vehicle was taken back to the independent mechanic who stated that coolant was leaking into the cylinder causing the spark plug to misfire. the dealer was contacted and stated that there was a customer satisfaction program issued but the vin was not included. the vehicle was not repaired. the manufacturer was contacted, and a case was filed. the contact was referred to the nhtsa hotline. the failure mileage was 89,000."
Components Involved: ENGINE
Date of incident: 2025-02-07

Recalls for the 2019 Ford FUSION

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"ford motor company (ford) is recalling certain 2019-2020 fusion phev vehicles. the battery energy control module (becm) may become damaged due to excessive voltage and current flow."
Consequence:
A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash or injury.
Remedy:

Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery with a battery that is not susceptible to gas generation in the cells. Interim letters notifying owners of the safety risk were mailed July 14, 2023. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.

Component(s) Involved: ELECTRICAL SYSTEM > PROPULSION SYSTEM > TRACTION BATTERY > MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
Date of incident: 2023-06-23

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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