2014 Ford TRANSIT CONNECT - Ratings, Complaints and Recalls

The 2014 Ford Transit Connect VAN FWD has received high safety ratings, with a 4-star overall front crash rating, 5-star overall side crash rating, and 5-star side pole crash rating. Additionally, it is equipped with standard electronic stability control, enhancing its safety features. However, it does not have forward collision warning or lane departure warning systems. Despite its strong safety performance, it is worth noting that there have been 104 complaints and 15 recalls reported for this vehicle. As always, it is important for drivers to stay informed about any safety concerns and address them promptly to ensure safe driving experiences.

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Top stats at a glance

Complaint Count

104

Recall Count

15

Investigation Count

2

Safety Rating

Not Rated

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Safety Features

2014 Ford Transit Connect VAN FWD Safety Features

Here are the safety features that come as standard on the 2014 Ford Transit Connect VAN FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2014 Ford Transit Connect VAN FWD Safety Ratings

Here we have the crash and rollover ratings for the 2014 Ford Transit Connect VAN FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2011 Score 2014 Score 2021 Score
Overall Front Crash Rating Not Rated 4 4
Front Crash Driver Side Rating Not Rated 4 5
Front Crash Passenger Side Rating Not Rated 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2011 Score 2014 Score 2021 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating Not Rated 5 5
Side Crash Passenger Side Rating Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2011 Score 2014 Score 2021 Score
Rollover Rating 3 Not Rated Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2014 Ford TRANSIT CONNECT

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the driver side door latch failed. the door would not close and latch. dealer charged $578.42 for the repair and has not reimbursed the charges per safety recall 23v502. ~ 90 days has passed since the repair."
Components Involved: STRUCTURE
Date of incident: 2024-03-08
Complaint:
"the tailgate unlocks on its own and becomes unlatched on its own. it is unpredictable but has happened at least once when coming to a stop (still in gear) and once when sitting with the engine off, after having come to a stop. my dogs ride in the back so they could fall out of the vehicle if it occurred while driving; in addition, cargo in the back of the van could fall onto the road if the tailgate came unlatched and opened. i have not taken the van to a dealer because the nearby ford dealership has a reputation as not being easy to work with, and i don't know who else would be qualified to work on such a problem. the "tailgate open" warnings do occur, when the door unlocks/unlatches. but the lock makes audible noises frequently, and it's not always easy to tell if the lock has disengaged or just made a noise."
Components Involved: STRUCTURE
Date of incident: 2024-10-06
Complaint:
"in february 2022 the driver's side door stopped being able to latch. the door was unable to securely close. the driver's door was able to swing open on turns and the driver would be able to fall out of the vehicle during a crash."
Components Involved: STRUCTURE
Date of incident: 2022-08-02
Complaint:
"after having the panoramic sunroof replaced in 2019 due to a recall, the roof started leaking again causing mold to grow and making us fear for the structural integrity of the vehicle due to the possibility of unseen rust. the service department said it was not related to the original recall and that it was an epoxy failure. we feel this is just a continuance of the original defect and there was another recall about leaking."
Components Involved: STRUCTURE
Date of incident: 2022-01-06
Complaint:
"the drivers door is failing to latch. ford dealers have only said there were only recalls on the rear doors. my minivan has the door roped shut for the time being and it is dangerous having to unwrap the rope to exit. also the smell of fuel inside the vehicle is pronounced and they won't repair the fuel line because i purchased the vehicle used and the previous owner didnt handle it."
Components Involved: STRUCTURE
Date of incident: 2022-04-07
Complaint:
"2014 transit connect lh front door won't latch , this van has 44,000 miles on it i bought it new.. the door will fly open can not drive it like this.. the sliding doors had a recall but not the front doors. door latch fail"
Components Involved: STRUCTURE
Date of incident: 2022-07-07
Complaint:
"on august 28, 2021, in suisun city, ca, just prior driving, the owner discovered the front side door latch had failed, resulting in an inability to close the door. the vehicle had been parked in the direct sunlight with ambient temperatures over 100 degrees f. no prior indication the door latch was failing. the vehicle was subsequently inspected by local ford dealer and side door latch was found inoperative and was replaced. owner retained replaced side door latch. since the 2014 ford transit connect was not built at the valencia assembly plant, per ford recall #s 20s30, 15s16, and 16s30, the owner had to pay full the repair cost ($370.65). the serial numbers of the failed side door latch is fomoco dt1a v21813-ba. 4081 4157 97142 doprf. consideration should be given to include 2014-2016 ford transit connects built in turkey be added to nhtsa door latch safety recall such that ford can notify dealers to inspect and replace those side door latches at no cost to owners. driving a vehicle with a front door latches that may be faulty is a safety hazard. see attached photos and document"
Components Involved: STRUCTURE
Date of incident: 2023-04-08
Complaint:
"the door panel on the rear sliding door is falling off due to failure of the adhesive. this is an issue with other ford transit connects under nhtsa campaign 14v777000 and ford recall number 14s26 but my transit doesn't appear to come up under that recall even though i am experiencing the issue and it was manufactured in the time period specified under the recall. the panel is still on the van with tape keeping it secured so it is available for inspection. if the panel were to fall off during driving it could cause an accident by hitting other vehicles. the panel has not been inspected by anyone yet."
Components Involved: STRUCTURE
Date of incident: 2021-01-02
Complaint:
"the drivers side door latch stopped working completely. nothing happened to warrant it breaking. the door will not latch or lock, so it is a big safety issue. it will just open and attempt to close with the motion of the car. i took it to the dealer thinking they would fix it for free, as it is a safety issue, but they would not. the vehicle was stationary when the latch stopped working. in a parking lot."
Components Involved: STRUCTURE
Date of incident: 2021-03-08
Complaint:
"drivers side door latch pawl failure, door will not remain in the closed position, nor can it be locked. vehicle was stationary."
Components Involved: STRUCTURE
Date of incident: 2020-04-08

Recalls for the 2014 Ford TRANSIT CONNECT

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"ford motor company (ford) is recalling certain 2011-2014 fiesta, 2013-2014 fusion, 2015 mustang, 2013-2015 escape and c-max, 2012-2015 focus, 2014-2016 transit connect, 2013-2014 lincoln mkz, and 2015 mkc vehicles. these vehicles were previously recalled and repaired under recalls 15v-246, 16v-643 or 17v-210, however the repair may not have been completed properly. a component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not."
Consequence:
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy:

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Component(s) Involved: LATCHES/LOCKS/LINKAGES > DOORS > LATCH
Date of incident: 2020-06-08
Recall:
"ford motor company (ford) is recalling certain model year 2012-2015 ford focus, 2013-2015 ford escape and ford c-max, 2015 lincoln mkc and ford mustang, and 2014-2016 ford transit connect vehicles. a component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not."
Consequence:
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy:

Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

Component(s) Involved: LATCHES/LOCKS/LINKAGES > DOORS > LATCH
Date of incident: 2016-09-06
Recall:
"ford motor company (ford) is recalling certain 2014-2016 transit connect vehicles. the front door latch pawl may crack and prevent the door from latching."
Consequence:
An unlatched door can open while driving, increasing the risk of injury.
Remedy:

Dealers will inspect and replace the front door latches as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed August 30, 2023. Remedy parts are expected to become available in the 1st Quarter 2024. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 23S36.

Component(s) Involved: LATCHES/LOCKS/LINKAGES > DOORS > LATCH
Date of incident: 2023-07-21

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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