2016 Ford TRANSIT CONNECT - Ratings, Complaints and Recalls

Based on the safety rating data provided for the 2016 Ford Transit Connect, it can be concluded that this vehicle offers commendable safety features. The overall side crash rating and side barrier rating are particularly impressive, receiving scores of 5, which is the highest possible rating. Additionally, the front crash ratings for both the driver and passenger sides are also respectable, each receiving a score of 4 out of 5.

It is worth noting that the Ford Transit Connect is equipped with electronic stability control, which is a valuable safety feature that helps drivers maintain control of the vehicle in challenging road conditions. However, this model does not come with forward collision warning or lane departure warning systems.

In terms of complaints and recalls, there have been 85 complaints reported and 9 recalls issued for the Ford Transit Connect. While these numbers may raise some concerns, it is important to consider that the overall safety ratings remain high, indicating that this vehicle still offers a good level of safety for drivers and passengers alike.

Top stats at a glance

Complaint Count

85

Recall Count

9

Investigation Count

2

Safety Rating

Not Rated

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Safety Features

2016 Ford Transit Connect VAN FWD Safety Features

Here are the safety features that come as standard on the 2016 Ford Transit Connect VAN FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2016 Ford Transit Connect VAN FWD Safety Ratings

Here we have the crash and rollover ratings for the 2016 Ford Transit Connect VAN FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2011 Score 2016 Score 2021 Score
Overall Front Crash Rating Not Rated 4 4
Front Crash Driver Side Rating Not Rated 4 5
Front Crash Passenger Side Rating Not Rated 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2011 Score 2016 Score 2021 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating Not Rated 5 5
Side Crash Passenger Side Rating Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2011 Score 2016 Score 2021 Score
Rollover Rating 3 Not Rated Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2016 Ford TRANSIT CONNECT

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"going down highway at 70 mph, no power all of a sudden. no warning. made it to the side, stranded. transmission needs to be replaced, 83000 miles"
Components Involved: POWER TRAIN
Date of incident: 2023-12-12

Complaint:
"the contact owns a 2016 transit connect. the contact stated that while attempting to operate the vehicle, the transmission failed to shift into either drive or reverse. the vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty and needed to be replaced. the transmission was replaced and the failure was remedied but eventually the failure reoccurred. the local dealer was notified of the failure. the manufacturer was not notified of the failure. the failure mileage was 180,000."
Components Involved: POWER TRAIN
Date of incident: 2021-01-01

Complaint:
"the contact owns a 2016 ford transit connect. the contact stated that after parking in the driveway, his wife exited the vehicle; moments later the vehicle rolled backward down the driveway. the contact stated that his wife was able to get back in the vehicle and depress the brake pedal to prevent the vehicle from rolling out into the street. during the failure, the front driver’s side door and driver’s side quarter panel were damaged. the cause of the failure was not determined. the manufacturer was notified of the failure but no assistance was offered. the failure mileage was 59,000."
Components Involved: POWER TRAIN
Date of incident: 2024-06-05

Complaint:
"i stopped at the foot of my long driveway as i arrived home. i put the car in park and applied the parking brake and exited the vehicle to get my mail. when i returned to my car it would not shift into drive. the shift lever had become disconnected, and the shift lever bushing was gone. i found part of the bushing in the engine compartment. when researching the problem, i found information on the safety recall 18s20, covering the ford fusion, with the same motor and transmission as the 2016 ford transit connect i own. i feel very fortunate i was in a safe location when the bushing failed. i don't understand why the safety recall 18s20 does not cover my 2016 ford transit connect. picture of failed bushing attached."
Components Involved: POWER TRAIN
Date of incident: 2021-11-02

Complaint:
"shifter cable broke. vehicle stuck in reverse and would not go back in park. this is not the first time this has happened on our vans of this model. also happened on the fusions, but they were finally recalled."
Components Involved: POWER TRAIN
Date of incident: 2021-06-09

Complaint:
"2016 ford transit connect. consumer writes in regards to shifting issues. *ld the consumer stated upon returning to the vehicle, after parking at a local gas station, it would not move. the gear shift moved but, seem to not be connected. the vehicle was towed to a dealer where it was determined the clip on the shifter was the cause of the failure. the consumer stated the vehicle was not included in the recall 20s18 but, should have been. the vehicle was repaired. *js"
Components Involved: POWER TRAIN
Date of incident: 2021-01-06

Complaint:
"on 6-11-2020, i attempted to put my 2016 transit connect into drive from park. i was at a fast food drive-thru. the gear shift lever stopped in reverse. we tried the emergency neutral reset and it would not work. the wrecker driver mentioned that a part under the hood might be responsible, namely a shifter bushing. he had seen this problem in fusions and focuses. he was able to manually replace the connection long enough for us to get the transit connect onto the wrecker. the dealership did diagnose the issue as a shifter bushing and repaired it on 6-12-2020. i researched the part number and discovered that a recall has been issued for that part number on 2013-2016 fusions and 2013-2014 escapes. i believe that the transit connect should be added to the recall since the part number used was the same. *tr"
Components Involved: POWER TRAIN
Date of incident: 2020-11-06

Complaint:
"purchased certified with 15,478 and current highway miles 63,412. transmission exhibited symptoms of sluggishness and slowing down when driving my father to er for surgery. most miles are highway miles (mom-open heart surgery; spouse-brain tumor removal and dad-a colostomy). my spouse indicated the transmission bogged down slowly from 70, 60, 55mph down to 0 mph with no power to engage in any gear. spouse heading home with kids when van just stopped working and wouldn't move in any gear except park and neutral. called a tow truck at 10:45 pm. we paid the $150/diagnostic fee and trans fluid ok. tech mentioned needed a new $8,000/transmission-all the inner mechanicals stopped working."
Components Involved: POWER TRAIN
Date of incident: 2019-07-03

Recalls for the 2016 Ford TRANSIT CONNECT

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"ford motor company (ford) is recalling certain 2011-2014 fiesta, 2013-2014 fusion, 2015 mustang, 2013-2015 escape and c-max, 2012-2015 focus, 2014-2016 transit connect, 2013-2014 lincoln mkz, and 2015 mkc vehicles. these vehicles were previously recalled and repaired under recalls 15v-246, 16v-643 or 17v-210, however the repair may not have been completed properly. a component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not."
Consequence:
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy:

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Component(s) Involved: LATCHES/LOCKS/LINKAGES > DOORS > LATCH
Date of incident: 2020-06-08

Recall:
"ford motor company (ford) is recalling certain model year 2012-2015 ford focus, 2013-2015 ford escape and ford c-max, 2015 lincoln mkc and ford mustang, and 2014-2016 ford transit connect vehicles. a component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not."
Consequence:
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy:

Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

Component(s) Involved: LATCHES/LOCKS/LINKAGES > DOORS > LATCH
Date of incident: 2016-09-06

Recall:
"ford motor company (ford) is recalling certain 2014-2016 transit connect vehicles. the front door latch pawl may crack and prevent the door from latching."
Consequence:
An unlatched door can open while driving, increasing the risk of injury.
Remedy:

Dealers will inspect and replace the front door latches as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed August 30, 2023. Remedy parts are expected to become available in the 1st Quarter 2024. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 23S36.

Component(s) Involved: LATCHES/LOCKS/LINKAGES > DOORS > LATCH
Date of incident: 2023-07-21

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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