2017 Ford TRANSIT - Ratings, Complaints and Recalls

The 2017 Ford Transit VAN RWD has received a front crash rating of 4 for the driver side and 3 for the passenger side. While the overall safety rating is not rated, the vehicle does come equipped with standard electronic stability control and optional lane departure warning. It does not have forward collision warning. In terms of complaints and recalls, there have been 60 complaints and 17 recalls reported for this model. It is important for potential buyers to consider these factors when evaluating the safety of the Ford Transit.

Top stats at a glance

Complaint Count

60

Recall Count

17

Investigation Count

1

Safety Rating

Not Rated

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Safety Features

2017 Ford Transit VAN RWD Safety Features

Here are the safety features that come as standard on the 2017 Ford Transit VAN RWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2017 Ford Transit VAN RWD Safety Ratings

Here we have the crash and rollover ratings for the 2017 Ford Transit VAN RWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2015 Score 2017 Score 2020 Score
Overall Front Crash Rating 4 4 3
Front Crash Driver Side Rating 4 4 4
Front Crash Passenger Side Rating 3 3 2

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2015 Score 2017 Score 2020 Score
Overall Side Crash Rating 5 Not Rated Not Rated
Side Crash Drivers Side Rating 5 Not Rated Not Rated
Side Crash Passenger Side Rating Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Front 5 Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating 5 Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2015 Score 2017 Score 2020 Score
Rollover Rating Not Rated Not Rated Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result
Side Pole Crash Rating 5 Not Rated Not Rated

Complaints for the 2017 Ford TRANSIT

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the contact owns a 2017 ford transit. the contact stated while driving 40-50 mph, the vehicle made an abnormal rattling and humming sound. additionally, the vehicle was shuddering. there was no warning light illuminated. the contact was able to continue driving. the contact stated that the failure increased, and the vehicle made an abnormal loud grinding sound. the contact later noticed a burning odor inside the vehicle. the vehicle was taken to an independent mechanic, where it was diagnosed that the driveshaft flexible coupling was fractured. the mechanic determined that the flexible coupling needed to be replaced; however, the part had been discontinued. the vehicle was not repaired. an unknown dealer was notified of the failure and informed the contact that the vehicle was previously repaired under nhtsa campaign number: 17v408000 (power train); however, the failure persisted. the contact related the failure to nhtsa campaign number: 19v767000 (power train) however, the vin was not included. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 123,000."
Components Involved: POWER TRAIN
Date of incident: 2025-11-01

Complaint:
"driveshaft problems that are under recall.tried setting up an appointment said they couldn't look at it for 10 weeks couldn't be without vehicle for 10 weeks + how long took to get parts.scheduled it at another shop went to get parts and they said i could only get price or parts with a service agreement.so i can imagine how much money the recall is going to cost me"
Components Involved: POWER TRAIN
Date of incident: 2023-05-09

Complaint:
"i started feeling the van shaking it feels like it came from the back, and causes the steering wheel to shake. i balanced the tires, but that didn't help. i brought it to to breedman ford on waukegan rd in glenview il. i ask them if they ever heard of such a problem they said no. they charged $159 for diagnostics and came up it's the torque converter clutch that's failing. i did a little research and this seems to be a common problem with these transits. it so common that they are on back order, or you need to rebuild the converter. the mechanic wants $1500 to repair. i believe this is a failure on the part of ford and they aren't making a recall. there is a risk of the converter completely failing and not be able to accelerate. please have ford fix or pay to fix the converter. thank you"
Components Involved: POWER TRAIN
Date of incident: 2023-11-06

Complaint:
"the contact owns a 2017 ford transit. the contact stated while driving 30 mph, the accelerator pedal was depressed, and the contact felt a vibration coming from underneath the vehicle. the contact took the vehicle to the local dealer who inspected the vehicle and diagnosed the vehicle with a damaged driveshaft that needed to be replaced. the contact previously had the recall repair for the failure performed under nhtsa campaign number: 19v767000 (power train) on the front section of the driveshaft; however, the rear section of the driveshaft where most of the damage was located, needed to be replaced. the dealer informed the contact that the manufacturer no longer made the part for the vehicle. the contact was informed that an aftermarket part would be ordered to replace the entire driveshaft. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 106,000."
Components Involved: POWER TRAIN
Date of incident: 2022-03-12

Complaint:
"the contact owns a 2017 ford transit. the contact received notification of nhtsa campaign number: 19v767000 (power train) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. local dealer and the manufacturer were made aware of the issue. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: POWER TRAIN
Date of incident: 2021-01-06

Complaint:
"my vehicle is suffering from driveline vibrations, which should be recalled under ford safety recall 19s38. my vehicle build manufacture date and build location fall within the recall window, but for some reason my vin is not found in the database for this repair to be covered or authorized. to be clear, i am experiencing driveline vibrations at various speeds, which are high frequency, and cause a vehicle pulsing shudder that is relatively violent and loud, causing items in the vehicle to rattle. this recall is a safety concern as ford describes in their own words: https://ford.oemdtc.com/4634/safety-recall-19s38-driveshaft-flexible-coupling-2015-2017-ford-transit "if the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in ‘park’ but the parking brake is not applied. these scenarios may increase the risk of a crash or injury." there are no warning lamps to identify there is an issue. the vehicle is available for inspection. ford is requesting a diagnostic fee to address the issue that should be covered under recall as my vehicle's build date and location fall well within the recall window."
Components Involved: POWER TRAIN
Date of incident: 2023-02-05

Complaint:
"vehicle shudders under light acceleration as if one was to drive over rumple strips. shudder is intermittent. taken to ford dealership where they say torque converter is bad. $3500 dollar repair."
Components Involved: POWER TRAIN
Date of incident: 2023-06-03

Complaint:
"transit van experiences a resonating vibration in the driveshaft or u-joints just as described in existing recall for transit vans however, my van was not listed as affected - i contest and would consider it to be affected. tries and brakes have been changed and nothing changed the vibrations noticed at 40-50 miles per hour. they seem to dissipate above 60 mph. the vibrations or frequency seems to be reoccuring in short cycles and mostly audible throughout the interior of the van. this has been occuring since acquired the van an hasn't changed in 2 yrs."
Components Involved: POWER TRAIN
Date of incident: 2019-02-01

Complaint:
"transmisin jumps in low gears and when using cruise control it also jumps"
Components Involved: POWER TRAIN
Date of incident: 2020-07-11

Complaint:
"rear axle and wheen came off the van. the five bolts all sheared off at the same location. they were not lose and that all broke evenly. the axle then came off with the wheen and tire attached and the van contuned to move over to the sholder. the van was moving at 35 mph and was on a highway on ramp. no skid marks on scene and also no injurys"
Components Involved: POWER TRAIN
Date of incident: 2020-06-10

Recalls for the 2017 Ford TRANSIT

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"new england wheels (new england) is recalling certain 2014-2018 ford transit and 2014-2019 ram promaster 2500 and 3500 vehicles modified to be equipped with freedman go-es foldaway seats. when the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop."
Consequence:
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy:

New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

Component(s) Involved: SEATS
Date of incident: 2019-04-29

Recall:
"quality van sales, inc. (quality van) is recalling certain 2015-2018 ford transit and e-350 vehicles modified to be equipped with freedman go-es foldaway seat back cushions. the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 207, "seating systems.""
Consequence:
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy:

Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began March 21, 2019. Owners may contact Quality Van customer service at 1-800-408-8550.

Component(s) Involved: SEATS
Date of incident: 2019-03-18

Recall:
"national van builders, inc. (national van) is recalling certain 2015-2018 ford transit vehicles equipped with freedman go-es foldaway seats, part numbers 43705, 45467, 48923, and 75719. when the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 207, "seating systems.""
Consequence:
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy:

National Van will notify owners, and dealers will inspect and repair the foldaway seat, free of charge. The recall began November 26, 2018. Owners may contact National Van customer service at 1-508-222-2272.

Component(s) Involved: SEATS
Date of incident: 2018-11-06

Recall:
"prime-time specialty vehicles (prime-time) is recalling certain 2016-2018 ram promaster and ford transit vehicles modified to be equipped with freedman go-es foldaway seats. when the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop."
Consequence:
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy:

Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.

Component(s) Involved: SEATS
Date of incident: 2019-03-01

Recall:
"fenton mobility products, inc. (fenton mobility) is recalling certain 2015-2018 ford transit vehicles modified to be equipped with freedman go-es foldaway seats, part numbers 43705, 45467, 48923, and 75719. when the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop."
Consequence:
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy:

Fenton Mobility will notify owners, and a Fenton Mobility technician will repair the foldaway seats, free of charge. The recall is expected to begin in June 2019. Owners may contact Fenton Mobility customer service at 1-716-484-7014.

Component(s) Involved: SEATS
Date of incident: 2019-04-26

Recall:
"cabot coach builders, inc. dba royale limousine (royale) is recalling certain 2015-2018 ford transit-based mini-coaches equipped with freedman go-es foldaway seats recalled under 18e-076. when the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop."
Consequence:
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy:

Royale will notify owners and dealers will inspect and repair the seat. The recall began June 6, 2019. Owners may contact Royale customer service at 1-800-544-5587.

Component(s) Involved: SEATS
Date of incident: 2019-03-28

Recall:
"mobility transportation services (mobilitytrans) is recalling certain 2014-2018 ford transit and ram promaster vehicles and 2014-2015 ford econoline vehicles modified to be equipped with freedman go-es foldaway seats, part numbers 43705, 45467, 48923, and 75719. when the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop."
Consequence:
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy:

MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

Component(s) Involved: SEATS
Date of incident: 2019-04-18

Recall:
"transitworks is recalling certain 2015-2018 ford transit, 2018 ford transit connect, and 2016 dodge ram promaster vehicles modified to be equipped with freedman seating go-es seats. when the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop."
Consequence:
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy:

TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.

Component(s) Involved: SEATS
Date of incident: 2019-03-22

Recall:
"vantage mobility international, llc (vantage) is recalling certain 2015-2018 ford transit van, mercedes-benz sprinter, and 2007 ford f-250-based shuttle vehicles equipped with freedman go-3s foldaway seats. when the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop."
Consequence:
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy:

Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.

Component(s) Involved: SEATS
Date of incident: 2019-03-26

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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