2017 Gmc SIERRA 3500 - Ratings, Complaints and Recalls

The 2017 GMC Sierra 3500 PU/CC 4WD has not been rated for overall safety by the National Highway Traffic Safety Administration (NHTSA). The vehicle does come equipped with standard electronic stability control, which helps improve the vehicle's handling and stability on the road. However, it does not have forward collision warning or lane departure warning systems to assist drivers in avoiding potential accidents.

It is worth noting that there have been 67 complaints reported for this model, indicating some issues that have been raised by consumers. Additionally, there have been 7 recalls for the GMC Sierra 3500, suggesting that there have been safety-related concerns that needed to be addressed by the manufacturer. Overall, while the availability of stability control is a positive safety feature, the absence of collision and lane departure warnings, coupled with the number of complaints and recalls, may raise some concerns about the overall safety of this vehicle.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

67

Recall Count

7

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2017 GMC Sierra 3500 PU/CC 4WD Safety Features

Here are the safety features that come as standard on the 2017 GMC Sierra 3500 PU/CC 4WD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2017 GMC Sierra 3500 PU/CC 4WD Safety Ratings

Here we have the crash and rollover ratings for the 2017 GMC Sierra 3500 PU/CC 4WD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2009 Score 2017 Score 2019 Score
Overall Front Crash Rating Not Rated Not Rated Not Rated
Front Crash Driver Side Rating Not Rated Not Rated Not Rated
Front Crash Passenger Side Rating Not Rated Not Rated Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2009 Score 2017 Score 2019 Score
Overall Side Crash Rating Not Rated Not Rated Not Rated
Side Crash Drivers Side Rating Not Rated Not Rated Not Rated
Side Crash Passenger Side Rating Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2009 Score 2017 Score 2019 Score
Rollover Rating Not Rated Not Rated Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result
Side Pole Crash Rating Not Rated Not Rated Not Rated

Complaints for the 2017 Gmc SIERRA 3500

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the contact owns a 2017 gmc sierra. the contact stated while driving at various speeds, the transmission inadvertently shifted from high to low gears and the rpms revved up. there was no warning light illuminated. the vehicle was taken to the dealer where the failure could not be duplicated. however, the failure recurred while driving. the vehicle was then taken back to the dealer where it was diagnosed that the valve body, the clutch, the piston, and the transmission plates needed to be replaced. the vehicle was repaired, however, the failure persisted. the contact stated that while driving and an undisclosed speed, the transmission was shifting hard into a lower gear, then into third gear without warning. the vehicle was taken back to the dealer but was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 60,000."
Components Involved: POWER TRAIN
Date of incident: 2022-06-10
Complaint:
"have had this into the dealer at the first oil change and complained about transmission shifting issues and it being unsafe to drive. complaints are: hard shift, it clunks both upshifting and downshifting. going around corners from a stop the truck will either fall on its face or jerks you violently forward. in stop or go traffic it is unsafe and happens very frequently- it randomly accelerates (jumps) quickly on its own with slight pedal pressure to the point where you constantly have to be aware and have your foot near the brake or you cause an accident by rear ending the car in front, its as if the transmission electronics get confused on how to act. feel shuddering from truck's motor where column shift lever would shudder violently where i was afraid it would vibrate out of position. rough idle is inconsistent at lower speed where you see tach going up and down. starting cold you give it an easy pedal to move and wouldn't go. trans doesn't kick in until you press harder and sometimes will lunge. have taken into the various dealers 5-6 times, valve body change, engine motor mounts change and dealers can find no fix. gm powertrain was even involved with no help. complained to the gmc hotline and they said need 12,000 miles on truck before the truck knows how to drive because of the 'smart' transmission where it learns you're driving habits. complained there are 2 of us that drive it how can it learn each individuals driving when it doesn't really know who is driving. they finally said there is nothing that can be done for it, that is the way it is. this all happens sporadically in both city low speed driving and highway driving, turning, backing up or going forward from parking. because of these issues, didn't really drive the truck much because of the problems."
Components Involved: POWER TRAIN
Date of incident: 2018-03-09
Complaint:
"vehicle shifts very hard in and out of 1st and 2nd gear. when starting to go at low speeds the vehicle almost stops when shifting and then jerks when it shifts. same occurs when slowing to a stop. vehicle was taken to the dealer and the power train was reprogrammed. the issue was a little better for a while. a few weeks later the same issue appeared again. vehicle was taken back to the dealer in january 2020 and there is now a check engine code. dealer plans to change 2 harnesses and change the fluid. unfortunately the parts are on back order which kind of tells a story."
Components Involved: POWER TRAIN
Date of incident: 2019-01-08
Complaint:
"tl* the contact owns a 2017 gmc sierra. the contact stated that while driving at 70 mph their was sudden loss of motive power and the gears disengaged. the contact stated the check engine warning light illuminated. the contact pulled the vehicle to the side of the road and restarted vehicle and the check engine warning light disappeared. the vehicle was towed to (dublin chevrolet gmc buick, 2042 veterans blvd, dublin, ga 31021 (478-246-4916) where it was diagnosed that the transmission showed evidence of large amounts of metal shavings from the torque converter. the oil pan also showed evidence burnt metal. the vehicle was not repaired. the manufacturer was notified of the failure and a case was opened. the failure mileage was 61,719."
Components Involved: POWER TRAIN
Date of incident: 2021-04-12
Complaint:
"there is a shuttering in the transmission as the vehicle attempts to climb slight/steep grades at slow to medium speeds. around 1500 rpm the vibration is sent throughout the whole vehicle. having to increase acceleration to allow the truck to shift properly to overcome the lack of power has created a dangerous situation while navigating up snowy/ice hills. the vehicle also performs a lurching or sudden speeding up when downshifting when slowing to come to a stop. depending on road conditions this creates a dangerous situation when approaching icy/slippery intersections."
Components Involved: POWER TRAIN
Date of incident: 2021-04-12
Complaint:
"while operating vehicle on highway, i experience a shake/shudder when at speeds of 50 mph and higher. vehicle was taken to dealer stated that the torque converter did shudder. dealer changed transmission fluid and i was advised to drive for 200 miles to see if problem was corrected. shudder still remains and now the vibration is constant at 70 mph. i called dealer again who said that it was probably a tire balance issue. i argued with them and stated i had no such issue before first bringing vehicle in. dealer is setting up appointment for me to take in again. vibrations have literally caused my 6 yr old daughter to vomit on 3 different occasions when in the vehicle. she has only been in vehicle 5 or 6 times. vehicle feels unsafe at highway speeds. i have read many forums online stating this issue is on many vehicles gm has made. i am curious as to when gm will be mandated to take corrective action or buy the vehicles back from the owners."
Components Involved: POWER TRAIN
Date of incident: 2020-05-12
Complaint:
"vehicle is shuddering and shacking at speeds any where from 35 to 55 mph. i took it to the dealership and was told it's a known torque converter issue."
Components Involved: POWER TRAIN
Date of incident: 2020-10-01
Complaint:
"my 2017 gmc sierra shutters and jerks when going into and out of 1st gear and going around corners when it changes gears. especially when cold. does not happen all the time. at times it has jerked into an intersectionand was scry. my wife will not drive this vehicle. have had it looked at numerous times and they have changed the fluid. they tell me i have a quirky trans or it is inherent to this transmission. it is extremely frustrating and scary at times. i don't know what to do to get gm to fix it. this has been going on since i purchased the truck on 10/31/2017."
Components Involved: POWER TRAIN
Date of incident: 2019-07-10
Complaint:
"we were driving up a slight incline in a parking garage when the engine started sputtering and shut off. after several attempts it started and we were able to make it to a parking space with the engine still sputtering. i received a notification from the truck, decreased engine power. the next day i brought it to be checked by the local gmc dealer. their diagnosis is vapor lock when the fuel pump gets near or over 100 degree. its my opinion that gmc placed a faulty part when manufacturing the vehicle. i would like this to be considered for recall."
Components Involved: POWER TRAIN
Date of incident: 2019-03-10
Complaint:
"extremely hard shifts up-and-down in the 1st 2 gears followed by hesitation after stopping and starting"
Components Involved: POWER TRAIN
Date of incident: 2018-06-03

Recalls for the 2017 Gmc SIERRA 3500

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors llc (gm) is recalling certain model year 2015-2017 chevrolet silverado 2500 hd, 3500 hd, tahoe, suburban, gmc sierra 2500 hd and 3500 hd, gmc yukon, gmc yukon xl, cadillac escalade and cadillac escalade esv vehicles and 2014-2017 chevrolet corvette, silverado 1500, trax, caprice police pursuit vehicle, gmc sierra 1500, buick encore, and 2014-2016 buick lacrosse, chevrolet spark ev and ss vehicles. in the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (sdm) software to activate a diagnostic test. during this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash."
Consequence:
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy:

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Component(s) Involved: AIR BAGS > FRONTAL
Date of incident: 2016-09-08
Recall:
"general motors llc (gm) is recalling certain model year 2014-2016 buick lacrosse and chevrolet spark ev, caprice ppv and ss vehicles, 2014-2017 buick encore and chevrolet corvette, silverado 1500 and gmc sierra 1500 vehicles, 2015-2016 cadillac escalade and escalade esv, chevrolet tahoe, trax, suburban and silverado 2500 and 3500 and gmc yukon and yukon xl vehicles, and 2015-2017 gmc sierra hd 2500 and 3500 vehicles. while being previously remedied for recall 16v-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. without the update, certain driving conditions may cause the air bag sensing and diagnostic module (sdm) software to activate a diagnostic test. during this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash."
Consequence:
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy:

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Component(s) Involved: AIR BAGS > FRONTAL
Date of incident: 2017-07-10

GMC Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

GMC ranks 8 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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