2020 Mazda CX-30 - Ratings, Complaints and Recalls

The 2020 Mazda CX-30 SUV FWD has received an impressive overall safety rating of 5 out of 5, indicating excellent safety features and crash test performance. This model excels in various categories, including front crash, side crash, and rollover ratings. Additionally, it is equipped with standard electronic stability control, forward collision warning, and lane departure warning systems, enhancing its safety capabilities.

Despite its high safety rating, it is important to note that there have been 18 complaints reported for this vehicle. Furthermore, there have been 3 recalls issued for the Mazda CX-30, suggesting that there may be some issues that need addressing to ensure the continued safety and reliability of this model. Overall, while the Mazda CX-30 demonstrates exceptional safety features and performance, it is essential for owners to stay informed about any reported concerns and to address recalls promptly to maintain the safety of their vehicle.

Top stats at a glance

Complaint Count

18

Recall Count

3

Investigation Count

0

Safety Rating

5/5

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Safety Features

2020 Mazda CX-30 SUV FWD Safety Features

Here are the safety features that come as standard on the 2020 Mazda CX-30 SUV FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2020 Mazda CX-30 SUV FWD Safety Ratings

Here we have the crash and rollover ratings for the 2020 Mazda CX-30 SUV FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2020 Score 2024 Score
Overall Front Crash Rating 5 5
Front Crash Driver Side Rating 5 5
Front Crash Passenger Side Rating 5 5

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2020 Score 2024 Score
Overall Side Crash Rating 5 5
Side Crash Drivers Side Rating 5 5
Side Crash Passenger Side Rating 5 5
Combined Side Barrier Pole Rating - Front 5 5
Combined Side Barrier Pole Rating - Rear 5 5
Overall Side Barrier Rating 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2020 Score 2024 Score
Rollover Rating 4 4
Rollover Possibility % 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating 5 5

Complaints for the 2020 Mazda CX-30

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"check engine light is on mazda knows this model car has a manufacture defect based on a 3 page safety report i obtained. requesting mazda to repair my vehicle at no charge to me."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2022-03-10

Complaint:
"on sunday may 2nd, the bose sound system speakers started emitting an extremely loud static/whistling that i was unable to turn off. my car was parked in the driveway at my shore house when this occurred. i could not turn it off!!! it was extremely damaging to my ears!! had i been driving when this occurred i don't know what would have happened! i can't even think what would have happened if my dog was in the car!! no one should be subjected to that high pitch noise. luckily, someone heard and saw what was going on and had to pop the hood and remove a chip or fuse that controls the system. mazda just sent me a recall letter stating that a loud hissing may occur and the car needs to be brough to the dealer. they are completely downplaying the issue when in fact it could have been a very dangerous situation. mazda needs to stop downplaying the issue and send a letter that reflects that. i've attached the mazda recall letter."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2021-02-05

Complaint:
"instrument gauge cover scratches. this impacts the visibility of the speedometer."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2021-06-09

Recalls for the 2020 Mazda CX-30

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"mazda north american operations (mazda) is recalling certain 2020-2021 cx-30 vehicles. when fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope."
Consequence:
If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.
Remedy:

Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may contact Mazda customer service at 1-800-222-5500 option 4. Mazda's number for this recall is 4621B.

Component(s) Involved: STRUCTURE > BODY > HATCHBACK/LIFTGATE
Date of incident: 2021-02-18

MAZDA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

MAZDA ranks 16 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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