2024 Mazda CX-90-PHEV - Ratings, Complaints and Recalls

The 2024 Mazda CX-90-PHEV SUV AWD has not been rated for safety yet. However, it comes equipped with standard electronic stability control, forward collision warning, and lane departure warning systems, which are important features for preventing accidents and enhancing driver safety. Despite these safety features, it is concerning to note that there have been 55 complaints reported for this vehicle, along with 4 recalls. It is crucial for Mazda to address these reported issues promptly to ensure the safety and satisfaction of their customers.

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Top stats at a glance

Complaint Count

55

Recall Count

4

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2024 Mazda CX-90-PHEV SUV AWD Safety Features

Here are the safety features that come as standard on the 2024 Mazda CX-90-PHEV SUV AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2024 Mazda CX-90-PHEV SUV AWD Safety Ratings

Here we have the crash and rollover ratings for the 2024 Mazda CX-90-PHEV SUV AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2024 Score
Overall Front Crash Rating Not Rated
Front Crash Driver Side Rating Not Rated
Front Crash Passenger Side Rating Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2024 Score
Overall Side Crash Rating Not Rated
Side Crash Drivers Side Rating Not Rated
Side Crash Passenger Side Rating Not Rated
Combined Side Barrier Pole Rating - Front Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated
Overall Side Barrier Rating Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2024 Score
Rollover Rating Not Rated
Rollover Possibility % 0%
Dynamic Tip Result
Side Pole Crash Rating Not Rated

Complaints for the 2024 Mazda CX-90-PHEV

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"during cruise control engagement when passing a larger vehicle the system sometimes will execute aggressive braking potentially causing an accident with a vehicle following behind. have to be ready to disengage cruise control during all situations with other vehicles in proximity. it will always perform the aggressive braking maneuver when passing a semi-truck on a curved highway."
Components Involved: FORWARD COLLISION AVOIDANCE
Date of incident: 2024-04-01
Complaint:
"i am reporting a safety problem with the adaptive cruise control feature of my 2023 mazda cx-90. the adaptive cruise control system does not detect the lanes correctly and applies the brakes unnecessarily, even when there are no cars in front of me. this happens especially on curves and when there are trucks on other lanes. this is very dangerous and i have been close to be rear-ended several times. i do not feel safe driving this car with this feature on. i haven't contacted my dealer, but it seems to be a well known issue for many owners. [xxx] [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)"
Components Involved: FORWARD COLLISION AVOIDANCE
Date of incident: 2025-02-11
Complaint:
"when using the adaptive cruise control on a multi-lane highway the system will detect trucks/larger vehicles moving into your lane on a slight curve when they are not. the system will apply brakes to avoid a collision. the first time this happened there was no vehicle moving into my lane but there was an 18-wheeler behind me that wasn't expecting my vehicle to brake and they almost rear-ended me. this happened several other times before i understood the problem and turned the system off. i have reported this to my dealer and they stated the problem couldn't be replicated. this has been reported multiple times by other cx-90 drivers on this site and mazda will get someone injured or killed if this is not fixed. if you drive a cx-90 do not use the cruise control until this is addressed by mazda."
Components Involved: FORWARD COLLISION AVOIDANCE
Date of incident: 2025-07-08
Complaint:
"when using adaptive cruise control and you are driving on a curve, if there is a vehicle, guard rail or jersey barrier in the next lane or on the side of the road, the vehicle will brake hard thinking there’s something in front of it. it has even happened when there was a hillside next to the road. this is very dangerous on a high speed highway. it can slow down from 75 mph to 45 mph in a very short amount of time."
Components Involved: FORWARD COLLISION AVOIDANCE
Date of incident: 2024-06-11
Complaint:
"when adaptive cruise control is engaged, and travelling in the left lane of a multilane highway, automatic braking frequently activates when there is a vehicle ahead in the right lane (especially, but not always, a truck) but no hazard in the lane directly ahead."
Components Involved: FORWARD COLLISION AVOIDANCE
Date of incident: 2024-08-06
Complaint:
"my car detects a vehicle in front and slows down in the following scenario - when on cruise control and passing a big truck from the other lane and the road is bent toward the right or left. it's so annoying and i might get rear-ended one day as the vehicle behind me doesn't expect that i slow down. very dangerous safety issue!"
Components Involved: FORWARD COLLISION AVOIDANCE
Date of incident: 2023-01-09
Complaint:
"the vehicle incorrectly sensed a large truck in the right lane, next to the lane i was in, as being in my lane causing the vehicle to slam on the brakes and caused me to nearly get rear ended by following vehicle. other vehicle had no notice, as my lane was completely clear. further testing on my part found that numerous vehicles had incorrect lane placement on the provided graphical display. dealer says everything checks out normal. this is a major safety issue for me."
Components Involved: FORWARD COLLISION AVOIDANCE
Date of incident: 2023-08-07
Complaint:
"when using adaptive cruise control and passing a large trailer or truck in the left lane (the trailer or truck is in the right lane), the adaptive cruise control system incorrectly detects the trailer or truck to be in the same lane as the cx-90 and in some situations can slam on the brakes causing a potentially dangerous situation."
Components Involved: FORWARD COLLISION AVOIDANCE
Date of incident: 2025-06-10
Complaint:
"the adaptive cruise control sometimes misreads the driving situation, especially on curves, and applies strong braking when there is no vehicle ahead in your lane. especially when the vehicle in the adjacent lane is a truck. this could easily lead to being rear ended by a close following vehicle that is not expecting you to abruptly slow down. i had to turn it off on a trip on mountain interstates. i will address this at my first oil change at the dealer. i have had adaptive cruise on several other vehicles and never experienced this problem."
Components Involved: FORWARD COLLISION AVOIDANCE
Date of incident: 2024-07-10
Complaint:
"hi, when passing a truck which is on the right lane of the car, the car recognise the truck as a car in it's current plane and putting a sudden brakes. i almost got rear ended couple of times in the last one month. please request mazda to fix this adaptive cruise control issue. thanks, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)"
Components Involved: FORWARD COLLISION AVOIDANCE
Date of incident: 2023-02-10

MAZDA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

MAZDA ranks 16 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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