2009 Mazda MAZDA5 - Ratings, Complaints and Recalls

The 2009 Mazda5 received high ratings in front crash tests for both the driver and passenger side, as well as in side crash tests for the driver's side. However, the overall safety rating is not available for this vehicle. It does not come equipped with electronic stability control, forward collision warning, or lane departure warning systems, which are features that can enhance safety on the road.

Despite its good crash test ratings, the Mazda5 has received 63 complaints and has been subjected to 3 recalls. It's important for owners of this vehicle to stay updated on any recalls to ensure the safety of their vehicle.

Top stats at a glance

Complaint Count

63

Recall Count

3

Investigation Count

1

Safety Rating

Not Rated

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Safety Features

2009 Mazda5 5-DR. Hatchback w/SAB Safety Features

Here are the safety features that come as standard on the 2009 Mazda5 5-DR. Hatchback w/SAB

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

No
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2009 Mazda5 5-DR. Hatchback w/SAB Safety Ratings

Here we have the crash and rollover ratings for the 2009 Mazda5 5-DR. Hatchback w/SAB Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2006 Score 2009 Score 2015 Score
Overall Front Crash Rating Not Rated Not Rated Not Rated
Front Crash Driver Side Rating Not Rated 5 Not Rated
Front Crash Passenger Side Rating Not Rated 5 Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2006 Score 2009 Score 2015 Score
Overall Side Crash Rating Not Rated Not Rated Not Rated
Side Crash Drivers Side Rating Not Rated 5 Not Rated
Side Crash Passenger Side Rating Not Rated 4 Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2006 Score 2009 Score 2015 Score
Rollover Rating Not Rated Not Rated Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result
Side Pole Crash Rating Not Rated Not Rated Not Rated

Complaints for the 2009 Mazda MAZDA5

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"tl* the contact owns a 2009 mazda 5. while driving 55 mph, the power steering malfunctioned and the steering veered to the left. the failure almost caused a crash. in addition, the entire instrument panel illuminated. the contact had to exert excessive force to turn the steering wheel and pull the vehicle off the road. when the vehicle was turned off and restarted, the power steering returned to normal and the contact was able to drive home. the manufacturer and the dealer were not notified. the vehicle was not diagnosed or repaired. the failure mileage was 86,000."
Components Involved: STEERING
Date of incident: 2019-02-01

Complaint:
"2009 mazda5. consumer writes in regards to vehicle recall notice/campaign #6010 issues. consumer has previous complaint with another vehicle listed in artemis. *smd the consumer stated there was a recall for power steering (6010h). the consumer was not notified of the recall and missed the deadline by one day. *js"
Components Involved: STEERING
Date of incident: 2011-08-03

Complaint:
"the steering column will not lock in place.. mazda has made 6 repair attempts. repair dates: 11/04/09, 4/14/10, 4/28/10, 6/10/10, 8/4/10, 10/25/10. the problem persists to date. *tr"
Components Involved: STEERING
Date of incident: 2011-02-02

Complaint:
"at about 0630hrs, 02-03-11, while operating a 2009 mazda, mazda5 touring. the weather was clear and the roadway, okeechobee blvd., royal palm beach, palm beach county, florida, was dry, straight and level and of macadam construction. traffic conditions were light to moderate. the portion of the roadway being driven upon was of four (4) lanes with a center median of concrete curbing and soil/landscaping with grass and shrubs and trees and there are left/right turn lanes in addition to the through roadway. okeechobee blvd. runs east and west and the area in which the incident occurred is a residential area. while driving eastbound on okeechobee blvd. in the inside lane of traffic at a speed of about 35 (thirtyfive) mph and approaching the intersection of crestwood blvd., the car suddenly began to drift to the left, without any input from the driver, and began entering into the left turn lane of okeechobee blvd, and all attempts to regain directional control of the car were thwarted by the sudden and apparent total loss of steering control, as the effort to turn or even move the steering wheel caused no change in direction and was beyond the physical strength of the driver, a 54 yoa, white female in good health and strength. as the car continued traveling further left into the intersection and with the application of braking, the right front wheel and right front lower bumper and chassis struck the curbing, traveling about 5 (five) feet before the car came to a halt in the westbound inside left turn lane of okeechobee blvd. at the crestwood blvd. intersection. the vehicle suffered a shattered oilpan/lower crankcase and other major engine damage as well as damage to the right front suspension components, swingarm and wheel/tire along with the destruction of the front plastic bumper cover and lower plastic pans. the driver suffered minor bumps/bruising and musculo/skeletal pain to the arms,shoulders and neck. *ln"
Components Involved: STEERING
Date of incident: 2011-03-02

Complaint:
"2009 mazda 5 power steering failure - power steering fails completely without warning while driving. - has occurred on 5 different occasions. warning light illuminates - problem will usually go away after a re-start but sometimes returns. vin [xxx] - mazda indicates this unit is not part of their recall. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr"
Components Involved: STEERING
Date of incident: 2012-03-09

Complaint:
"power steering light comes on during operation, unable to use power steering until the car has been turned off and back on. this has occurred twice while driving the vehicle. received a recall notice; however the dealership says the parts are in short supply and cannot be fixed until at least december 2010. *tr"
Components Involved: STEERING
Date of incident: 2011-06-06

Complaint:
"today september 6, 2010, lit the light of a malfunction in the steering system of a mazda 5 2009, in heavy slow traffic, fortunately the car could drive to my house. parked, went out and re-ignite the engine and the light disappeared. *tr"
Components Involved: STEERING
Date of incident: 2010-06-09

Complaint:
"after ten minute drive time from home, the power steering failed while driving in a parking deck. steering failure indicator light on dash was activated. with great difficulty, i exited the deck and parked on the street. after an hour of being parked and several engine restarts, the power steering came back on. we took the 2009 mazda5 to the dealer for repair and were told that they could find nothing wrong. *tr"
Components Involved: STEERING
Date of incident: 2011-06-03

Complaint:
"tl*the contact owns a 2009 mazda5. the contact stated that while driving 20 mph, the power steering failed and the steering wheel became extremely stiff. the contact was able to maneuver the vehicle onto the emergency lane and shut off the engine. the vehicle was towed to the dealer for diagnostic testing. the manufacturer was not contacted. the failure and current mileages were approximately 6,700. updated 09/01/10. *lj updated 09/02/10*jb"
Components Involved: STEERING
Date of incident: 2010-01-07

Complaint:
"on may 12, 2010, our 2009 mazda5 with 18,800 miles on the odometer was being driven on the freeway during rush hour in los angeles at a speed of 40-50 miles an hour when the power steering failed suddenly. as a result the car was difficult to steer and control. fortunately, we were able to maneuver the vehicle off the freeway and call for help. the vehicle was towed to the mazda dealer. the dealer diagnosed the problem and replaced the power steering pump and pipe. the repair took two days as parts were not immediately available. *tr"
Components Involved: STEERING
Date of incident: 2010-12-05

Recalls for the 2009 Mazda MAZDA5

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"mazda is recalling certain model year 2007-2009 mazda3 and mazda5 vehicles manufactured from april 2, 2007 through november 30, 2008. these vehicles may have a condition in which a sudden loss of power steering assist could occur at any time while driving the vehicle."
Consequence:
POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH.
Remedy:

MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER STEERING PUMP AND LINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.

Component(s) Involved: STEERING > ELECTRIC POWER ASSIST SYSTEM
Date of incident: 2010-08-12

MAZDA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

MAZDA ranks 16 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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