2012 Mazda MAZDA5 - Ratings, Complaints and Recalls

The 2012 Mazda Mazda5 has not been rated for overall safety by the National Highway Traffic Safety Administration (NHTSA). However, it does come equipped with standard electronic stability control, which is a positive safety feature that can help drivers maintain control of the vehicle in challenging road conditions. Unfortunately, this model does not have forward collision warning or lane departure warning systems, which are additional safety technologies that can help prevent accidents.

In terms of complaints and recalls, there have been 34 complaints reported for this vehicle and one recall issued. While the overall safety rating is not available, it is important for Mazda Mazda5 owners to stay informed about any potential safety issues and to ensure that their vehicle is properly maintained to mitigate any risks on the road.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

34

Recall Count

1

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2012 Mazda Mazda5 SW FWD Safety Features

Here are the safety features that come as standard on the 2012 Mazda Mazda5 SW FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2012 Mazda Mazda5 SW FWD Safety Ratings

Here we have the crash and rollover ratings for the 2012 Mazda Mazda5 SW FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2006 Score 2012 Score 2015 Score
Overall Front Crash Rating Not Rated Not Rated Not Rated
Front Crash Driver Side Rating Not Rated Not Rated Not Rated
Front Crash Passenger Side Rating Not Rated Not Rated Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2006 Score 2012 Score 2015 Score
Overall Side Crash Rating Not Rated Not Rated Not Rated
Side Crash Drivers Side Rating Not Rated Not Rated Not Rated
Side Crash Passenger Side Rating Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2006 Score 2012 Score 2015 Score
Rollover Rating Not Rated Not Rated Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result
Side Pole Crash Rating Not Rated Not Rated Not Rated

Complaints for the 2012 Mazda MAZDA5

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"this vehicle ejects a significant amount of fuel from its fuel filler port during every refueling. the volume of fuel and the distance the gasoline travels in a hazardous environment poses an avoidable risk that can result in a catastrophic event with potential fatalities. in addition, the cumulative quantity of fuel needlessly spilled negatively impacts the environment at a time of heightened environmental concerns. for these reasons, this known issue should be elevated from a simple technical service bulletin (#01-013-15-3048) to a safety recall before fatalities result from a known manufacturing defect."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2022-10-08
Complaint:
"the mazda5 has a tsb on the issue, 01-013/15. what i am attempting to find out is why this isn't a recall. when the failure occurs, the fuelling of the vehicle doesn't shut off the nozzle. what happens is fuel comes spraying out of the opening, getting over the ground, the vehicle, and in most cases the person fueling the vehicle. my vehicle has been dong this almost since new. when i reported it early on, mazda blamed the fuel pumps in my area. the next time i went in i presented the tsb but they still wanted me to pay for diagnostic procedures and even potentially for the repair. i think that's ridiculous. from what i understand, it's very common, common enough to have a tsb. since it does cause environmental issues and safety issues by splashing gasoline on skin, clothing, and potentially could be ignited, well, why isn't this a recall? i do find the tsb to be carefully worded to specifically not say what actually happens, making it look like an inconvenience and not a safety issue. ****video of what happens is available upon request.****"
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2021-01-06
Complaint:
"every time i fill up the gas tank gas shoots out the filler receptical. i must always stand away from the filler to avoid getting any gas on myself. gas runs down the side of the car. i am concerned this could cause a fire. i had to give a date below but this has been happening for years."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2018-05-12
Complaint:
"when the car is at a stop or moving slowly it periodically accelerates on its own. i make sure to keep extra distance between me and the car in front of me to prevent an any type of accident. it tends to accelerate as i take my foot off the break and about to step on the gas from a stop. this has been going on for the past six months and getting progressively worse. this occurs while driving around town, while getting off a fwy or while parked."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2018-09-06
Complaint:
"while driving the car on the highway at the speed of about 50 mph the fuel leaked from the tank. it took about 40 minutes for half a tank empty. i noticed the leak after reaching home where i collected rest of the gas below the car."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2017-05-05
Complaint:
"vehicle was purchased used in 2014 with approximately 47,000 miles. for the entire time of ownership, when filling the fuel tank, if an automatic shutoff nozzle feature is used, gasoline will spill from the tank without triggering the automatic shutoff. this happens irrespective of station or pump. examples found online of others with this symptom were ultimately diagnosed as a faulty fuel return valve and replacement of the fuel tank was required to resolve the problem. other mazda vehicles have been recalled for similar issue- reference recall 7414d for 2014 mazda6 vehicles. the spillage of significant amounts of gasoline during fill-up presents a considerable safety hazard and should be addressed."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2017-04-01
Complaint:
"tl* the contact owns a 2012 mazda 5. the contact stated that the fuel tank overflowed when filled up. this was a recurring issue. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the issue. the failure mileage was 42,000."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2014-02-06

Recalls for the 2012 Mazda MAZDA5

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"mazda north american operations (mazda) is recalling certain model year 2010-2013 mazda3 and mazdaspeed3 vehicles manufactured november 18, 2008, to june 8, 2013, 2012-2015 mazda5 vehicles manufactured october 26, 2010, to june 22, 2015, 2016 cx-3 vehicles manufactured june 1, 2015, to december 26, 2015, and 2013-2016 cx-5 vehicles manufactured december 15, 2011, to december 26, 2015. on the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly."
Consequence:
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy:

Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Component(s) Involved: STRUCTURE > BODY > HATCHBACK/LIFTGATE
Date of incident: 2016-09-06

MAZDA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

MAZDA ranks 16 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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