2011 Nissan QUEST - Ratings, Complaints and Recalls

"the fuel indication light came on while departing our neighborhood, while going down a hill to a stop sign the vehicle stalled and would not restart. had to fill the tank via a gas can to make it to the station. gas light came on tonight march 15th while in interstate and drove approximately 7 miles and parked. indicator at the time still said we had approximately 40 miles. parked on a decline and car would not start when we returned. again filled tank with a gallon of gas and drove to station where we filled with an additional 14 gallons. 14 gallons + 1 gallon from can = 15 gallons....in a supposed 20 gallon tank? the math isn't adding up. luckily our children haven't been in the car on either occurrence nor have we stalled on a busy highway where a serious accident could occur as a result. there is an obvious problem with the 2011 nissan quest fuel tank or pump which is causing the vehicle to stall or not start when there is more than 4-5 gallons of gas in the tank. this needs to be recalled and corrected before somebody is killed. there are countless forums online now that we have just found tonight with people across the country experiencing the same issue....with dealerships not offering any assistance. please help. *tr"

"this car has completely shut off on me 5 times in the past month! i have had to have gas delivered to me all of these time to be able to drive. on most of these occasions i have had over 1/4 take and had no warning lights on indication fuel level was low. this seems to be a common problem that nissan is refusing to recognize or do anything about. we took the van in for service and were fist told they had never heard of this issue but then another worker told us they just had someone with the same issue and they replaced the tank yet the problem was not solved. my dealership is mossy nissan of oceanside ca, and they have been a nightmare. we are driving across the us on military orders in this van with our 2 small children, and this is absolutely not acceptable that we will be forced to drive in a deathtrap. nissan needs to wake up and do something about this these are family vans, what is it going to take for there to be a mass recall? the death of a family? please someone help us, i do not know what to do right now?? *tr"

"while driving down hill the car will stall if the gas tank reads less than 90 miles to empty. this has happened while driving at highway speeds or in town. today this happened while crossing an intersection. the van stalled right in the middle of a major intersection which created a safety hazard. the local nissan dealer said that nissan is "working" on fixing the problem but they can't do anything for us. *tr"

"tl* the contact owns a 2011 nissan quest. the contact stated that when the fuel tank was one quarter full and the vehicle was being driven on a slope, the vehicle would stall. the contact would have to coast to level ground or add more fuel to restart the vehicle. there was no warning prior to the failure. the vehicle had not been inspected by the dealer or repaired. the failure mileage was 1,100 and the current mileage was 2,567."

"when fuel gauge reads 1/4 tank or less van will shut down if on a decline (while driving or parked). i believe this is due to a mechanical error in the float in the gas tank not reading properly. i must make sure that i have at least 1/2 tank of gas at all times. *tr"

"quest constantly stalls when driving downhill with less than 1/4 tank of fuel. this has happened to us 4 times in the past 4 months. 1) backing out of steep driveway, approx halfway up driveway the engine stalled and van rolled forward. we could not get the van restarted and had it towed to dealer. the dealer was able to get it started and the engine diagnostics showed no problem. dte showed over 100 miles until empty. 2) driving down hill on back road van stalled. dte showed 75 miles until empty. van was able to be restarted when on flat surface. 3) stopped at traffic light on slight down hill. dte showed 90 miles until empty. van started back up immediately. 4) driving downhill on busy urban street. dte showed over 100 miles until empty. van was restarted after adding gasoline. nissan needs to address this issue as it could be a major safety issue if it happens on a busy road. *tr"

"near miss with a stalling nissan quest sl 2011. this is an extremely unsafe and very dangerous problem that can cause severe accidents and death or serious injury in the event of a crash. i bought a nisan quest sl in november 2011. back in december 2011 while having a little bit less than a quarter tank of gasoline i made a left turn to get into incoming traffic and the vehicle stalled right on the traffic lane, fortunately there were not any cars close to my vehicle. initially i thought it had been an isolated event, but my wife commented that the same thing had happened to her. this weekend while driving down hill and entering an intersection the vehicle stalled again (i was going straight, without turning) and the car behind me was barely able to stop when i lost speed, they almost hit us. from the events explained above i assume the fuel injection is failing due to a bad gas tank design and/or the turning and/or driving down hill may be contributing due to the uneven flow of gasoline. again this is an extremely dangerous condition that may cause severe accidents. *tr"

"tl* the contact owns a 2011 nissan quest. the contact stated that while driving 2 mph into a gas station, the vehicle performed as if it were going to stall. the contact stopped the vehicle and refueled. the contact also stated that the fuel gauge indicated that there was fuel present in the fuel tank at the time of the failure. the instrument panel also indicated that there was enough fuel left to travel approximately fifty miles. the failure recurred on an intermittent basis and the vehicle stalled on a few occasions without warning. the vehicle was taken to an authorized dealer and the contact was informed that unwanted moisture may be entering the fuel tank. the vehicle was repaired, but the failure continued. the vehicle was not taken back for additional repairs. the manufacturer was not made aware of the failure. the failure mileage was 3,750."

"tl* the contact owns a 2011 nissan quest. the contact stated when the vehicle was on an incline it would not start, or it would stall without warning although the fuel tank was full. the vehicle was taken to the dealer who replaced the fuel system. the failure was not corrected. the vehicle was taken back to the dealer who stated they could not recreate the failure or correct it. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 8,000 and the current mileage was 12,000."

"the first time i had an issue with this van was about 3 months ago approximately 6,000 miles. i had just dropped my daughter off at school. there was a lot of traffic. i had 1/4 tank of gas. i was leaving the school and on a slight decline when my car stalled. i had several cars and large buses behind me. i could not do anything. i was terrified. when the car stalled my brakes went out and i was lucky i put the parking break on when i did or i would have hit the car in front of me. i used the parking break and rolled the van over to the side of the road into the bushes leaving just enough room for cars to get past me. i noticed the gas gauge registered as empty. i sat there for about 10 minutes before the van would start again. when it did i immediately filled up with gas. i called the nissan dealership they said they would look into it. in the meantime i was dropping my other daughter at an activity. i was on a decline again the car stalled. i had to roll down to level ground and sit and wait until my car would start again. again i had about 1/4 of a tank. i called the dealership they said that they would replace the fuel tank and not to let the tank go below 1/2. yesterday at 12,000 miles they replaced the fuel tank. i thought the problem was fixed. i had just under a half a tank and idled on a decline, my car stalled again. now the dealership is saying that it is the cluster gauge. they decided this when they filled up the car for me (after it stalled) and had to put 14.7 gallons in it. the service manager told me it was a 16 gallon tank so that is proof to him it's the gauge. i have read the 2011 quest has a 20 gallon tank so i ran out of gas with 6 gallons in the tank. i was told nissan wouldn't issue a recall until it becomes a safety concern. i am very concerned for my family's safety. when is it a safety issue for nissan? when a life is lost? *tr"