2014 Toyota HIGHLANDER - Ratings, Complaints and Recalls

The 2014 Toyota Highlander SUV FWD has an impressive overall safety rating of 5 out of 5. This vehicle excelled in various crash tests with high ratings across the board, including a perfect score in overall side crash rating, combined side barrier pole rating, side barrier rating overall, and side pole crash rating. It also comes equipped with standard electronic stability control, providing an extra layer of safety to help the driver maintain control in challenging road conditions. Additionally, the Toyota Highlander offers optional forward collision warning to alert the driver of potential front-end collisions.

In terms of complaints and recalls, the vehicle has had 124 complaints reported and 5 recalls issued. Despite these numbers, the high safety ratings and advanced safety features make the 2014 Toyota Highlander a reliable and secure choice for drivers and passengers alike.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

124

Recall Count

5

Investigation Count

0

Safety Rating

5/5

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Safety Features

2014 Toyota Highlander SUV FWD Safety Features

Here are the safety features that come as standard on the 2014 Toyota Highlander SUV FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2014 Toyota Highlander SUV FWD Safety Ratings

Here we have the crash and rollover ratings for the 2014 Toyota Highlander SUV FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2014 Score 2024 Score
Overall Front Crash Rating Not Rated 4 4
Front Crash Driver Side Rating 5 4 4
Front Crash Passenger Side Rating 5 5 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2014 Score 2024 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2014 Score 2024 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2014 Toyota HIGHLANDER

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the lift gate will not open and close properly. it only works about 5% of the time."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-01-06
Complaint:
"as other 2014 toyota highlander: issues with the power liftgate/rear door. have problems open and closing the rear door to the point that it's not working properly anymore. toyota is not responding unless you pay around $4,000 to get it fix.there are plenty of cases like mine and for the 2010-2023 they had a class action suite for the same problem, resulting in a mass recall to correct the problem. why is not a recall for this year as well."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2024-12-03
Complaint:
"hi, the stereo sound on my toyota highlander keep going in and out, i can start the car in the morning and the radio will work no problem but if i turn off the car or the radio sound or music will go away. after the car is off for about 3 to 4 hours period of time the sound will come back on when the vehicle is turned back on. this is the original stereo system. thank you"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-10-01
Complaint:
"while driving the vehicle, the rear pane of the vehicle's moon roof spontaneously shattered into pieces. the moon roof has two basic components - the soft cover that lies under the glass moon roof and the 2-pane glass moon roof. had the soft cover not been closed, the glass shards would have rained down upon the driver and passengers in the vehicle. the vehicle has not yet been inspected by an insurance adjuster, but there are numerous reports of this same problem occurring in other toyota highlanders on the internet. this issue appears to be being ignored by toyota despite numerous reports across several model years of the vehicle. there were no warning signs of any kind issued by the vehicle before this occurred. this condition poses a serious threat to health and safety and should be addressed immediately by nhtsa."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-01-09
Complaint:
"this is a known problem with the toyota highlander where the power rear door struts will not work in cold weather. they even issued a service bulletin but refuses to issue a recall on the defective parts. if the rear hatch refuses to close or open, it can be a safety hazard as these doors are very difficult to close and open manually as it requires a fair amount of strength to perform. from toyota's own service bulletin t-sb-0023-16: "some 2014 – 2015 model year highlander and highlander hv vehicles may exhibit a condition in which the power back door is inoperative or stops during operation. in some cases this condition may be associated with cold weather.""
Components Involved: UNKNOWN OR OTHER
Date of incident: 2021-06-12
Complaint:
"passenger door and rear left and right door doesn't lock or unlock with key fob, but can be locked and unlocked manually but if in a car crash and you have a child in the back seat it may creating a safety hazard if the doors are locked manually and you can't get your child out in a timely manner. i was told at the service center in waldorf maryland toyota that it is a common problems, and there always changed on this make and model."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2022-11-05
Complaint:
"bluetooth for phone does not work properly in thousands of toyotas over many years rendering handsfree inoperable. there is a well documented loud echo in the phone held by the person outside the car calling or receiving a call from the car. the call must be terminated and the driver must use their handset to receive or make the call. this is well known by toyota and is a huge distracted driving safety problem. toyota needs to fix this immediately and a recall issued to do so. this problem has gone on too long. this has been a problem with our 2014 highlander from inception and like thousands of other toyota owners we've given up waiting for the fix. please help with this."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2021-07-05
Complaint:
"my powered rear tailgate door malfunctions when i attempt to open it. about 80% of the time when i press the button to have it open, it cracks open and then starts beeping. then to open it, i have to manually open it by hand."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2022-11-02
Complaint:
"the rear lift gate power struts needed to be replaced at 38000 miles on a 2014 vehicle. have noticed numerous others complaining about this issue on toyota forums."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2021-12-01
Complaint:
"tailgate does not open sometimes. it will do a long beep. sometimes it will open but not close all the way. sometimes it will open less then half way and then do a long beep."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2017-01-09

Recalls for the 2014 Toyota HIGHLANDER

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"fujian wanda automobile glass industry (wanda) is recalling certain aftermarket replacement windshields sold for use in 2014-2018 toyota highlander vehicles. the windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's engine control module (ecm)."
Consequence:
The ECM damage may result in the engine stalling, increasing the risk of a crash.
Remedy:

Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.

Component(s) Involved: ELECTRICAL SYSTEM
Date of incident: 2018-11-27

TOYOTA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

TOYOTA ranks 3 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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