2020 Toyota PRIUS - Ratings, Complaints and Recalls

The 2020 Toyota PRIUS is an exceptionally safe car with an overall safety rating of 5 out of 5. It excelled in the various crash tests conducted, including front crash, side crash, and rollover ratings, with most categories receiving the highest score possible. The PRIUS is equipped with standard electronic stability control, forward collision warning, and lane departure warning systems, which further enhance its safety features.

In terms of complaints and recalls, the car has received 10 complaints and 0 recalls reported so far. The relatively low number of recalls indicates that the PRIUS is a reliable vehicle with solid build quality and safety measures in place to protect its occupants. Overall, the 2020 Toyota PRIUS is a top choice for those seeking a safe and reliable vehicle.

Top stats at a glance

Complaint Count

10

Recall Count

0

Investigation Count

1

Safety Rating

5/5

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Safety Features

2020 Toyota PRIUS 5 HB AWD Safety Features

Here are the safety features that come as standard on the 2020 Toyota PRIUS 5 HB AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2020 Toyota PRIUS 5 HB AWD Safety Ratings

Here we have the crash and rollover ratings for the 2020 Toyota PRIUS 5 HB AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2020 Score 2024 Score
Overall Front Crash Rating Not Rated 4 Not Rated
Front Crash Driver Side Rating 5 4 Not Rated
Front Crash Passenger Side Rating 4 4 Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2020 Score 2024 Score
Overall Side Crash Rating Not Rated 5 Not Rated
Side Crash Drivers Side Rating 4 5 Not Rated
Side Crash Passenger Side Rating 4 5 Not Rated
Combined Side Barrier Pole Rating - Front Not Rated 5 Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated 5 Not Rated
Overall Side Barrier Rating Not Rated 5 Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2020 Score 2024 Score
Rollover Rating Not Rated 4 Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated 2 Not Rated

Complaints for the 2020 Toyota PRIUS

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"ballooning on side wall of tire. when brought to dealer, they indicated that three other tires had same problem but not as obvious. car had only 24k miles, with half these on these tires (rest on snow tires). dealer reported that this was a serious danger."
Components Involved: TIRES
Date of incident: 2022-10-06

Complaint:
"i was making a left turn into my subdivision after a full stop. my speed was no more than 5 mph. the toyota dealer informed me that the sidewall had blown and was not repairable. they had no definitive cause as to why the tire blew. the tire was retained by the dealer. the tire size is p 195/65r15 and is a toyo nanoenergy a41 tire. it was original equipment on the toyota prius as built in japan. i have found that the tire has no manufacturer's warranty. i just returned from a vacation three days ago driving from hilton head island, sc. had this happened on the interstate system, the results to me, my wife, or other drivers could have been very different. to the best of my knowledge, the tire has not been inspected by any party. i was not given any tire dot information on the new tire."
Components Involved: TIRES
Date of incident: 2021-06-08

TOYOTA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

TOYOTA ranks 3 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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