2012 Toyota SIENNA - Ratings, Complaints and Recalls

The 2012 Toyota Sienna VAN FWD has an overall safety rating of 4 out of 5. It scored a 4 in overall front crash and a 5 in overall side crash ratings, indicating solid protection for passengers in case of accidents. The vehicle also has stability control as a standard feature, which enhances its safety by helping the driver maintain control in difficult driving conditions. However, it does not have forward collision warning or lane departure warning systems.

In terms of complaints and recalls, the vehicle has received 238 complaints and has been subjected to 9 recalls. These numbers suggest that while the Toyota Sienna is generally a safe vehicle, there have been some reported issues that potential buyers should be aware of. It is always recommended to stay updated on any recalls or safety concerns related to your vehicle for optimal safety on the road.

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Top stats at a glance

Complaint Count

238

Recall Count

9

Investigation Count

1

Safety Rating

4/5

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Safety Features

2012 Toyota Sienna VAN FWD Safety Features

Here are the safety features that come as standard on the 2012 Toyota Sienna VAN FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2012 Toyota Sienna VAN FWD Safety Ratings

Here we have the crash and rollover ratings for the 2012 Toyota Sienna VAN FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2012 Score 2020 Score
Overall Front Crash Rating Not Rated 4 4
Front Crash Driver Side Rating 4 5 5
Front Crash Passenger Side Rating 5 3 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2012 Score 2020 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2012 Score 2020 Score
Rollover Rating Not Rated 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 4 5

Complaints for the 2012 Toyota SIENNA

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"brought car in for airbag safety recall. was told it was completed. after this received another recall mailing for the same problem. called the toyota recall resolution team number to verify. was told that a temporary airbag was installed and that i needed to have the good one reinstalled when they got them in. she called the dealer to set up an appointment then told me that it was taken care of and a new airbag was not needed. and stated that she was confused. and that i needed to go back to the dealer to get a written statement that the work was done. i noticed and explained that it looks like a substitute was made and the receipt says : 'bag 0.8. 2007-2009 yaris hatchback 2007-2009 yaris sedan'. so it looks like a temporary substitute was made and that i was not informed. i said that if they give written documentation that the repair was made it makes it legally their responsibility but this would be after the fact if a problem or fatality would occur and not solve the issue of assuring that a proper airbag had been installed. can you give clarification and suggested follow up (possibly third party) to guarantee safety?"
Components Involved: AIR BAGS
Date of incident: 2020-03-08
Complaint:
"tl* the contact owned a 2012 toyota sienna. while the contact was driving 55 mph, it was rear ended by another vehicle. the contact lost control of the vehicle, drove off the highway, and the vehicle rolled over three times. the contact stated that the vehicle landed upside down. the air bags did not deploy. there were no warning indicators illuminated. the contact sustained back and neck injuries and was transported via ambulance to the emergency room for medical attention. the contact was also seeing a chiropractor. a police report was filed. the vehicle was towed to an impound lot and deemed destroyed. the vehicle was not diagnosed. the dealer and manufacturer were not informed of the failure. the failure mileage was 230,000. *ln *tr*jb *tr *dt *tr"
Components Involved: AIR BAGS
Date of incident: 2021-02-10
Complaint:
"air bag light is on check system. per the dealer. spiral cable issue with toyota sienna 2012 and per the dealer this is a manufacturing defect."
Components Involved: AIR BAGS
Date of incident: 2020-09-09
Complaint:
"tl* the contact owns a 2012 toyota sienna. the contact received a notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. autonation toyota was called at 239-321-5413 and stated that there were no parts available. the manufacturer was notified. the contact had not experienced a failure. vin tool confirms parts not available. *tt *tr"
Components Involved: AIR BAGS
Date of incident: 2018-03-03
Complaint:
"we do not user the passages sit because we hear a noise in side the box of air bag"
Components Involved: AIR BAGS
Date of incident: 2017-10-04
Complaint:
"tl* the contact owns a 2012 toyota sienna. the contact received a recall notification for nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. an unknwon toyota dealer located in metairie, louisiana was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: AIR BAGS
Date of incident: 2018-05-04
Complaint:
"takata recall. it has been almost a year and half since toyota informed me that i shouldn't allow anyone to ride in the front seat of my van. you can imagine the inconvenience this has caused!!! now they say there is a solution but the toyota dealers claim they don't have the air bags and they don't know when they will get them. my family is not safe in my vehicle. how long should i have to deal with their incompetence and disregard for the safety of my family?"
Components Involved: AIR BAGS
Date of incident: 2019-06-09
Complaint:
"we have contacted toyota corporate on several occasions regarding our takata air bag recall, corp case number 1704280638 and after several run - arounds, dealing with toyota corporate and the dealership, toyota has not performed the recall fix for the takata air bags. the dealership we were working with is listed below. i have yet to receive a notice in the mail from toyota saying that my recall fix is available. rick hendrick toyota scion sandy springs address: 6475 roswell rd ne, atlanta, ga 30328 hours: open today 8:30am'9pm service dept: 404-256-3392"
Components Involved: AIR BAGS
Date of incident: 2017-03-05
Complaint:
"tl* takata recall. the contact owns a 2012 toyota sienna. the contact received notification of nhtsa campaign number: 17v006000 (air bags). the part do to the repair was unavailable. the contact called an unknown dealer and was informed that the part was not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin was not available. parts distribution disconnect. ...updated 11/15/17 *bf updated 11/27/2017*js"
Components Involved: AIR BAGS
Date of incident: 2016-07-03
Complaint:
"manufacturer did not proceed with the recall yet, beyond reasonable time."
Components Involved: AIR BAGS
Date of incident: 2017-06-09

Recalls for the 2012 Toyota SIENNA

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2014-2016 toyota 4runner, 2014-2015 scion xb, lexus is350c, is250c, 2014 toyota sienna, lexus is-f, and 2014-2017 lexus gx460 vehicles sold, or ever registered in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands or "zone a." toyota is also recalling certain 2011-2013 toyota corolla, corolla matrix, lexus is250, is350, 2011-2016 4runner, 2011-2015 scion xb, lexus is350c, is250c, 2011-2014 toyota sienna, lexus is-f, 2011-2017 lexus gx460, and 2011-2012 lexus es350 vehicles ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." toyota is also recalling certain 2010-2013 toyota corolla, corolla matrix, lexus is350, 2010-2016 4runner, 2010-2013..."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy:

Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2019-01-09
Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2010-2016 4runner, 2003-2006 tundra, 2003-2013 corolla, 2009-2010 corolla matrix, 2004-2005 rav4, 2002-2007 sequoia, 2011-2013 sienna, 2008-2012 scion xb, 2008-2009 lexus is-f, 2007-2012 yaris and lexus es350, 2010-2017 lexus gx460, 2002-2010 lexus sc430, 2006-2012 lexus is250 and is350 and 2010-2015 lexus is250c and is350c vehicles. these vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. the inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy:

Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2019-10-17
Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2012 toyota 4runner, corolla, corolla matrix, sienna, yaris, scion xb, lexus es350, gx460, is-f, is250, is350, is250c, is350c, and lexus lfa vehicles originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands, or "zone a." additionally, unless included in "zone a" above, toyota is recalling certain 2009 toyota corolla, corolla matrix, yaris, yaris hb, scion xb, pontiac vibe, lexus, es350, is250, is350, and is-f vehicles originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia, or "zone b." additionally, unless included in "zone a" or "zone b" above, toyota is recalling certain 2006-2008 lexus is250 and..."
Consequence:
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy:

Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2017-01-09

TOYOTA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

TOYOTA ranks 3 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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