2020 Toyota SIENNA - Ratings, Complaints and Recalls

The 2020 Toyota Sienna VAN AWD has an impressive overall safety rating of 5, making it one of the safest vehicles on the road. It excels in various crash tests, scoring 4 for overall front crash rating, 5 for front crash driver side rating, 4 for front crash passenger side rating, 5 for overall side crash rating, 5 for side crash driver side rating, and 5 for side crash passenger side rating. Additionally, it received top scores in combined side barrier and pole ratings as well as in the side barrier rating overall. While it scored 4 for rollover rating, it is important to note that the rollover possibility is low, with no tip risk.

Moreover, the Toyota Sienna comes equipped with important safety features including standard electronic stability control, forward collision warning, and lane departure warning. These features are crucial in helping to prevent accidents and mitigate risks on the road.

In terms of complaints and recalls, the 2020 Toyota Sienna has 22 complaints and 2 recalls reported. Despite these, the overall safety rating and advanced safety features make it a solid choice for drivers prioritizing safety on the road.

Top stats at a glance

Complaint Count

22

Recall Count

2

Investigation Count

0

Safety Rating

5/5

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Safety Features

2020 Toyota SIENNA VAN AWD Safety Features

Here are the safety features that come as standard on the 2020 Toyota SIENNA VAN AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2020 Toyota SIENNA VAN AWD Safety Ratings

Here we have the crash and rollover ratings for the 2020 Toyota SIENNA VAN AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2020 Score
Overall Front Crash Rating Not Rated 4
Front Crash Driver Side Rating 4 5
Front Crash Passenger Side Rating 5 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2020 Score
Overall Side Crash Rating Not Rated 5
Side Crash Drivers Side Rating 5 5
Side Crash Passenger Side Rating 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5
Combined Side Barrier Pole Rating - Rear Not Rated 5
Overall Side Barrier Rating Not Rated 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2020 Score
Rollover Rating Not Rated 4
Rollover Possibility % 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated 5

Complaints for the 2020 Toyota SIENNA

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the van has been periodically hesitating, rough idles, and when parked the rpm revs. on 9/13/22, the van was shaking, hesitating, and would not accelerate. it was undrivable and had to be towed. we took it to toyota of irving where they charged us $725 to flush the gas and clean the fuel injection system. despite this, it is still hard idling and hesitating."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2023-03-09

Complaint:
"the fuel pump needs replaced and has been recalled. the recall can cause an increased risk of a crash. we still haven't had this replaced in a timely manner and it's not safe for my small children."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2021-04-11

Complaint:
"this vehicle is owned by emory university. emory university was notified last year (october) that the low pressure fuel pump may stop operating. to date, there has been no repair offered by toyota. 2020 toyota sienna as such emory university will not let us operate it until it has been repaired. nearly six months later, no repair."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2020-01-10

Complaint:
"tl* the contact owns a 2020 toyota sienna. the contact received notification of nhtsa campaign number: 20v682000(fuel system, gasoline) however, the part to do the recall repair was unavailable. ed morse delray toyota(2800 s federal hwy, delray beach, fl 33483) was contacted and it was confirmed that parts were not yet available. the manufacturer was made aware of the issue and gave her a loaner vehicle. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: FUEL/PROPULSION SYSTEM
Date of incident: 2021-03-12

Recalls for the 2020 Toyota SIENNA

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"toyota motor engineering & manufacturing (toyota) is recalling certain 2018-2019 4runner, 2019-2020 avalon, 2019 corolla hatchback, 2017-2019 highlander, 2018-2020 camry, 2020 corolla, 2018-2019 land cruiser, 2017-2020 tacoma, 2019-2020 rav4, 2019-2020 sequoia, 2017-2020 sienna, 2019-2020 tundra, 2018-2020 lexus es350, 2017 lexus gs200t, 2017-2019 lexus gs350, 2019 lexus gs300, 2018-2020 lexus lc500h, 2019-2020 lexus ls500, 2018-2019 lexus gx460, 2017 lexus is200t, 2019 lexus is300, 2019 lexus is350, 2018-2020 lexus lc500, 2018 lexus ls500, 2019 lexus ls500h, 2018-2019 lexus lx570, 2017 lexus rc200t, 2019 lexus rc300, rc350, 2017 and 2019-2020 lexus rx350, 2018-2020 rx350l, 2019 lexus ux200, 2018-2019 lexus nx300 vehicles. the low-pressure fuel pump inside the fuel tank may fail."
Consequence:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy:

Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Component(s) Involved: FUEL SYSTEM, GASOLINE > DELIVERY > FUEL PUMP
Date of incident: 2020-11-04

TOYOTA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

TOYOTA ranks 3 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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