2010 Buick LACROSSE - Ratings, Complaints and Recalls

The 2010 Buick Lacrosse has received high safety ratings in various crash scenarios, with a 5-star rating for both the front and side crash for both driver and passenger sides. The car scored a 4-star rating for rollover protection, indicating a good level of safety in that aspect as well. Additionally, the Buick Lacrosse comes equipped with standard electronic stability control, which enhances the vehicle's stability on the road.

While the car does not have forward collision warning or lane departure warning systems, its overall safety features and crash test ratings reflect a reliable level of protection for occupants. It is worth noting that there have been 182 complaints reported for this model, along with 2 recalls. Despite these numbers, the strong safety ratings and presence of stability control make the 2010 Buick Lacrosse a solid choice for those prioritizing safety on the road.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

182

Recall Count

2

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2010 Buick Lacrosse 4-DR w/SAB Safety Features

Here are the safety features that come as standard on the 2010 Buick Lacrosse 4-DR w/SAB

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2010 Buick Lacrosse 4-DR w/SAB Safety Ratings

Here we have the crash and rollover ratings for the 2010 Buick Lacrosse 4-DR w/SAB Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2010 Score 2019 Score
Overall Front Crash Rating Not Rated Not Rated 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 5 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2010 Score 2019 Score
Overall Side Crash Rating Not Rated Not Rated 5
Side Crash Drivers Side Rating 3 5 4
Side Crash Passenger Side Rating 3 5 5
Combined Side Barrier Pole Rating - Front Not Rated Not Rated 5
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated 5
Overall Side Barrier Rating Not Rated Not Rated 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2010 Score 2019 Score
Rollover Rating Not Rated 4 5
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated Not Rated 5

Complaints for the 2010 Buick LACROSSE

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"electronic stability control systems (esc) activates a couple times a week every other month for several years. multiple warning lights flash, needles on two dials rotate erratically resulting in sudden changes in vehicle handling and deceleration, and on wet roads which cause me difficulty in maintaining the vehicle's desired path of travel and desired vehicle speed, and could result in a crash without warning. i have a video. its scary. had it looked at twice and paid a lot but it keeps happening."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2011-01-01
Complaint:
"my buick lacrosse was handling just fine until i put a heavy piece of luggage into the trunk. i got back in the car and it wouldn't start. a message was on my dashboard saying there was a power steering problem. i was at the airport, so a tow truck driver was on the scene within minutes. the tow truck driver jumped my car. he handed me the trim cover that covers the battery. i'm not sure if he took it off, or whether it came off when i put the heavy suitcase in the trunk. i put the trim cover in the back of my car and drove off. the car then stalled when i put it in reverse to back into the driveway. it wouldn't start again, so i jumped it. it worked and i drove to my mechanic. mechanic said my battery was fine. they checked the error messages. they couldn't figure out what was wrong so they sent me to a dealer. the dealer couldn't figure out what was wrong and said to come back if it happens again. for about two months the car would randomly not start or stall. several days could go by with it working just fine. at first, when it stalled it was only when i had just started the car or put it in reverse. but then the vehicle stalled while i was driving on the interstate, at the top of a long hill, in a construction zone. i was able to coast down a half mile or so until i arrived at an emergency pull off zone. the power steering went out so the steering wheel was tight but workable. after pulling over, i tried starting the car again but it didn't work. i had a self jump start kit, and was able to jump the car again. it started back up and seemed like nothing was wrong. but about five minutes later it stalled again. fortunately, i was by another emergency pull off. at this point, i put the trim cover back on the battery. and the car has worked fine for several months. the car should not start and then randomly stall if the trim cover is off."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2021-04-08
Complaint:
"i can be driving down the road an all of a sudden the meters start going up an down an then it will say car parking assist is in then the car will shut of this can really cause a bad accident what if i'm in the car with my kids one day an the car shuts of an i have nowhere to pull over"
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2020-09-04
Complaint:
"2010 buick lucerne rear fuse block malfunctioned and caught fire *cn"
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2014-01-12
Complaint:
"this vehicle has been in the shop at mckinney buick gmc, and gateway buick gmc. the battery was the first thing to go, it was replaced under warranty. the second item to go was the alternator, it was replaced under warranty. the windshield washer tank cracked, was a recall, it was replaced. the steering column went out totally, because of the tilt lever, it was replaced under warranty. the rear wheel hubs went out, they were replaced under warranty. the a/c compressor went out this last summer 2013, it was replace under extended warranty, i purchased. now the heater control switch, or something just went out with the system, because the fan has quit working. so now i'll have to spend another 300.00 dollars are so to get the vehicle fixed. this car has been a lemon, i bought it certified used, from lone star buick gmc, when they were in transition to mckinney buick gmc, i have had nothing but problems with this model. owned two buick century's prior to this vehicle, very reliable, replaced a blower motor in my 1999 buick c, and a battery in my 2004 buick c. unlike this piece of crap 2010 buick lemon nightmare. could you possibly help me out with this problem. this vehicle showed via car fax report to have been in the shop six times prior my purchase. it only had about 16500 miles on it, when i purchased it in may of 2011. *tr"
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2011-06-07
Complaint:
"the battery is dead. so i can get into the car at all..not even to jump it or take it to the dealer.. now i have to get it towed..and getout of work to do it. *tr"
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2013-05-07
Complaint:
"i purchased a buick lacrosse in may 2010. i began having issues with the vehicle june 27, 2011. i've had multiple mechanical issues with the car. the electric heater in the seats have gone out 3 times and been repaired and is now not working again. the last repair on the heater in the driver seat was january 2012. on august 1, 2011 the car was towed to the dealership due to the battery leaking acid all over the wires and several other parts. the was kept for almost 10 days. the visor for the moon roof started malfunctioning and had to be repaired. the engine had a knocking sound and i was told that's how he care sounds. the door handle had to be replaced, the car has had ongoing electrical issues and gm has not worked openly and honestly with me. gm has repeatedly told me the care is not eligible to be bout back but will not give a explanation why. i repeatedly requested to speak with a supervisor and was denied opportunity by a gm rep name [xxx] for several weeks. i have repeatedly asked for something in writing and gm refuses to put anything in writing. "when i explained that i wanted them to buy the care back due to the ongoing electrical issues and not to just extend the warranty i was told by the gm rep that i was trying to play a all or nothing game and may end up walking away with nothing." after that comment i felt bullied into excepting a offer of two car payments and a extension of the warranty to 45,000 additional miles. i later withdrew my acceptance of the offer due to the seats malfunctioning again and feeling as though i was forced to take the offer with the gm rep denying me the ability to speak with a supervisor for weeks and making the statement that he made during a conference on 2/24/12. this is the second gm vehicle that i bought in the past 4 yrs that had electrical issues. my 07 saturn aura had electrical issues lost $9000. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr"
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2011-10-08
Complaint:
"tl* the contact owns a 2010 buick lacrosse. while driving, the contact stated that the speedometer and fuel gauge would fluctuate and she was unable to determine how fast or slow she was traveling or how much gasoline was actually in the vehicle. she also noticed that the service stability track and service rear axle indicator lights would illuminate on the instrument panel. the dealer made six attempts to duplicate the failure. the manufacturer was aware of the failure. no repairs were performed. the current mileage was 23,438. the approximate failure mileage was 1,006."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2010-04-03
Complaint:
"tl* the contact owns a 2010 buick lacrosse. while driving approximately 65 mph the vehicle suddenly decelerated and all of the warning lights on the instrument panel began flashing erratically. the door locks also began to lock and unlock rapidly; however, the vehicle began to function normally on its own. the vehicle was taken to the dealer previously for diagnostic testing because it would not start and the body module was replaced. the vehicle was not repaired. the approximate failure mileage was 23,000. updated 09/21/2011 *ln *tr"
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2011-11-07
Complaint:
"the battery goes dead. when it was taken to the dealer, we were told that we did not drive enough. the second incident occurred in 12/2010. this time there were 21 low voltage hits when the dealership was troubleshooting. i also submitted a complaint to gm. it appears that their solution is to place a trickle charge on the battery to ensure the battery is at full capacity. i am in the process of purchasing a solar powered battery charge at this time. in order for my wife to drive this vehicle, she will always have to deal with the charger. to have this problem on a state of the art automobile is extremely frustrating."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2010-09-07

Recalls for the 2010 Buick LACROSSE

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors, llc (gm) is recalling certain 2012-2013 buick regal, 2013 chevrolet malibu, and 2010-2013 buick lacrosse vehicles sold or ever registered in connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, or wisconsin. these vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. corrosion may eventually cause the toe link to thin and ultimately to fracture."
Consequence:
A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy:

GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.

Component(s) Involved: SUSPENSION > REAR
Date of incident: 2020-12-10
Recall:
"general motors, llc (gm) is recalling certain 2010-2013 buick lacrosse, 2012-2013 buick regal, and 2013 chevrolet malibu vehicles sold or ever registered in connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, or wisconsin. these vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. corrosion may eventually cause the toe link to thin and ultimately fracture."
Consequence:
A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy:

Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.

Component(s) Involved: SUSPENSION > REAR
Date of incident: 2021-12-22

BUICK Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

BUICK ranks 20 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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