2014 Chevrolet SILVERADO 2500 - Ratings, Complaints and Recalls

The 2014 Chevrolet Silverado 2500 has an overall safety rating of 3 out of 5, which indicates average safety performance. In terms of specific crash ratings, it scored 3 stars for front crash for both driver and passenger sides, 4 stars for overall side crash, and 5 stars for both driver and passenger side in the side crash test. The rollover rating is 4 out of 5. This model does not have a dynamic tip risk as indicated by the "No Tip" result.

One positive feature of this vehicle is that it comes with standard electronic stability control, which can help drivers maintain control in challenging road conditions. However, it does not have forward collision warning or lane departure warning systems that can provide additional safety alerts to the driver.

It is worth noting that there have been 161 complaints reported for this vehicle and 16 recalls, highlighting the importance of staying informed about any potential issues and ensuring timely maintenance and repairs to address safety concerns.

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Top stats at a glance

Complaint Count

161

Recall Count

16

Investigation Count

1

Safety Rating

3/5

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Safety Features

2014 Chevrolet Silverado 2500 PU/CC W/O SAB 4WD Safety Features

Here are the safety features that come as standard on the 2014 Chevrolet Silverado 2500 PU/CC W/O SAB 4WD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2014 Chevrolet Silverado 2500 PU/CC W/O SAB 4WD Safety Ratings

Here we have the crash and rollover ratings for the 2014 Chevrolet Silverado 2500 PU/CC W/O SAB 4WD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2009 Score 2014 Score 2024 Score
Overall Front Crash Rating Not Rated 3 Not Rated
Front Crash Driver Side Rating Not Rated 3 Not Rated
Front Crash Passenger Side Rating Not Rated 3 Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2009 Score 2014 Score 2024 Score
Overall Side Crash Rating Not Rated 4 Not Rated
Side Crash Drivers Side Rating Not Rated 5 Not Rated
Side Crash Passenger Side Rating Not Rated 5 Not Rated
Combined Side Barrier Pole Rating - Front Not Rated 2 Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated 5 Not Rated
Overall Side Barrier Rating Not Rated 5 Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2009 Score 2014 Score 2024 Score
Rollover Rating 4 4 Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 1 Not Rated

Complaints for the 2014 Chevrolet SILVERADO 2500

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"when pulling out into busy traffic the tcm quit and lost all power to the wheels. could not move. luckily the traffic seen we had a issue and swerved to go around us. we found out later this has been a huge issue for gm with tcm on units like mine. if traffic would not have been paying attention they would have hit us and caused injuries to my family and probably theirs. glad we were not pulling out onto a highway with high speed traffic."
Components Involved: POWER TRAIN
Date of incident: 2024-02-04
Complaint:
"the contact owns a 2014 chevrolet silverado 2500. the contact stated while her husband was driving 45 mph, several unknown warning lights illuminated, and the contact lost control of the vehicle. the driver was unable to shift gear. the driver stated that the vehicle hesitated and failed to accelerate over 20 mph. the driver was able to continue driving to the residence. the vehicle was not drivable. the contact towed the vehicle to an independent mechanic, where the vehicle was diagnosed and determined that the transmission control module (tcm) needed to be replaced. the vehicle was not repaired due to the parts not being available. the contact called the local dealer and made them aware of the failure. the dealer informed the contact that parts were not available. the manufacturer had not been informed of the failure. the failure mileage was approximately 135,000."
Components Involved: POWER TRAIN
Date of incident: 2023-03-11
Complaint:
"here's my story for those that will listen. i purchased the vehicle brand new and a few days later i mentioned to the salesman that it drove unusual and he replied that it could be from sitting on the lot...so i waited for the first scheduled maintenance and let them know that there was something not right with the shifting of the vehicle. i noted that it was loud clunking at downshift from 3rd to 2nd gear and also a clunk shift when the vehicle approaches a complete stop. the downshift is so hard that it is felt in the brake pedal. this is the part to me that raises the safety concern. the response was that they checked it and that everything was normal. i was informed that it should get smoother as it break in. they went on to say if i bring the vehicle in for the same issue and nothing is found that i would have to pay a diagnostic fee. so now at approx. 20,000 miles and i contacted general motors. they agreed for more diagnostic and now there is a technical service bulletin that states that it is a normal characteristic of the vehicle. now the vehicle has feels like it got worse and drives terrible and unsafe. meanwhile there are complaints about this same problem on the internet and nobody has done anything about it. it's funny that 2016 silverado is the same truck but without the problem. gm needs to make good on their productions mistake and support there product. silverado drivers experiencing the same condition should complain to make manufacturers responsible. please investigate!!!!!!!!!!!!"
Components Involved: POWER TRAIN
Date of incident: 2017-09-03
Complaint:
"transmission clunks on downshift(seems like 3rd to 2nd shift) loud enough that people think i ran over or hit something. dealer says its normal and they all do it!"
Components Involved: POWER TRAIN
Date of incident: 2014-01-08
Complaint:
"5/15 radio display lost power, recurred at least 3 occasions; 9/15 trailering in "tow mode" on interstate at 58 mph when vehicle slowed down and rpms increased when stepping on accelerator; had to pull over onto interstate shoulder and stop. vehicle began shifting normally again- dealer stated that they updated transmission shift points and tcm. 10/15 harsh shifting and clunking from right rear when turning right. 1/16 harsh shifting and clunking from right rear when turning - dealer replaced "u joint" and "adjusted computer shift points. vehicle still has harsh shift and clunk in right rear which occurs daily."
Components Involved: POWER TRAIN
Date of incident: 2016-09-09
Complaint:
"vehicle vibrates at 72-80 mph. have taken it to the dealer 4 times with no positive results. they rf balanced all tires twice, replaced one tire, and on the last visit drove it 95 miles and did nothing. currently dealing with gm customer care rep and dealership. if they cannot find a fix, i will request they buy the vehicle back."
Components Involved: POWER TRAIN
Date of incident: 2016-06-03
Complaint:
"tl* the contact owns a 2014 chevrolet silverado. after switching gears into the drive position, the vehicle jerked forward while the brake pedal was depressed without warning. the contact mentioned that the failure occurred only when the vehicle was switched from the reverse position to the drive position. the vehicle was taken to a dealer but was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 10,000. the vin was not available."
Components Involved: POWER TRAIN
Date of incident: 2015-03-10
Complaint:
"i began to notice severe vibration in the drive train at 55 mph, similar to a washboard effect. in addition, the vehicle down shifted very hard when stopping. i reported this problem to the dealer on this date and they said it was normal operation. in december, of 2014, i tried passing a vehicle and experienced a loud thump in the rear end of the vehicle, i thought the drive shaft was going to fall out. i took the vehicle to the dealer and they could not replicate the issue. i have taken the vehicle to two different dealerships a total of 3 times to address this issue. they both claim this is normal. now the vibration has gotten worse, it can occur at 40-45, 50-55, and 60 to 65. i have owned gm trucks before and the only time i had an issue like this was when the drive shaft on a 1994 safari van was out of balance had to be re balanced. i have noted several other complaints from other 2014 -15 vehicle owners. this type of operation has to be damaging the gears and transmission. i have called the gm area rep and got an attitude from him. however, i do have another appointment with the selling dealer, (3rd with him, 4th over all) this week. and was told to call the gm rep when i arrive."
Components Involved: POWER TRAIN
Date of incident: 2015-08-10
Complaint:
"tl* the contact owns a 2014 chevrolet silverado. while driving various speeds, the vehicle began to vibrate violently. in addition, the accelerator pedal was depressed and the vehicle continued to vibrate. the failure recurred on numerous occasions. the vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. the manufacturer was notified of the failure. the failure mileage was 100."
Components Involved: POWER TRAIN
Date of incident: 2013-01-11
Complaint:
"i was merging onto the highway and just about got up to speed and felt a vibration that within a few seconds got really intense then heard a pop and then several bangs. i thought a tire blew, so as i looked up in my rear view mirror to see if i was clear to get over to the shoulder, i saw my driveshaft cartwheeling about 8 ft. in the air as people behind me were scrambling to avoid from hitting it. luckily the driveshaft didn't lift the back of the truck into the air, and more importantly it didn't go through someones windshield behind me! it turns out that the knuckle on the rear of the shaft had snapped, violently vibrated and the shaft dropped, ripped apart about a foot behind the transmission and came out from under the truck. the u-joint was still in the differential and a foot of driveshaft was still in the transmission. i had brought my truck to 2 different dealerships for a vibration and clunking noise in the rear when it was new, (1900 miles) both dealers told me "they couldn't duplicate customers concern"...i'm a mechanic, i've worked at dealerships, this is what they tell people when they don't want the headache of dealing with an issue. after looking driveshaft vibrations up on these specific trucks, i came to realize that it is a common problem with 2014 and 2015 gm full size trucks. this incident could have turned out much worse than it did...if you own one of these trucks and notice a vibration at all, get it into the dealer and get it fixed immediately, don't take the chance of hurting your family or someone else!"
Components Involved: POWER TRAIN
Date of incident: 2016-05-06

Recalls for the 2014 Chevrolet SILVERADO 2500

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors llc (gm) is recalling certain 2009-2014 chevrolet silverado hd and gmc sierra hd, 2009 gmc topkick 5000, 6000, 7000 and 8000 series and isuzu f series, and 2009-2018 chevrolet express, and gmc savana vehicles, equipped with certain plastic-handle fire extinguishers or push button 'pindicator' fire extinguishers. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf"
Consequence:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy:

GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

Component(s) Involved: EQUIPMENT
Date of incident: 2018-04-26

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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