2014 Ford CMAX HEV - Ratings, Complaints and Recalls

The 2014 Ford CMAX Hybrid 5 HB FWD has a respectable overall safety rating of 4 out of 5, with particularly impressive side crash ratings of 5 on both the driver and passenger sides. This car is equipped with standard electronic stability control, which enhances its safety features. However, it does not have forward collision warning or lane departure warning systems.

In terms of complaints and recalls, there have been a significant number of complaints, totaling at 98, which is a concern that should be investigated further. Additionally, there have been 8 recalls for this model, suggesting potential safety issues that should be addressed by the manufacturer. It is crucial for car owners to stay informed about any safety-related recalls and take necessary action to ensure the safety of their vehicle.

Top stats at a glance

Complaint Count

98

Recall Count

8

Investigation Count

3

Safety Rating

4/5

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Safety Features

2014 Ford CMAX Hybrid 5 HB FWD Safety Features

Here are the safety features that come as standard on the 2014 Ford CMAX Hybrid 5 HB FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2014 Ford CMAX Hybrid 5 HB FWD Safety Ratings

Here we have the crash and rollover ratings for the 2014 Ford CMAX Hybrid 5 HB FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2013 Score 2014 Score 2018 Score
Overall Front Crash Rating 4 4 4
Front Crash Driver Side Rating 4 4 4
Front Crash Passenger Side Rating 4 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2013 Score 2014 Score 2018 Score
Overall Side Crash Rating 5 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front 5 5 5
Combined Side Barrier Pole Rating - Rear 5 5 5
Overall Side Barrier Rating 5 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2013 Score 2014 Score 2018 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating 5 5 5

Complaints for the 2014 Ford CMAX HEV

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the contact owns a 2014 ford c-max. the contact stated that the rear liftgate was opening independently. the contact stated that upon investigating the failure, he noticed that the failure was related to the original key fob of the vehicle. the contact stated that the key fob button that engaged the liftgate was two times press button; however, the key fob would engage the liftgate unintendedly when the key fob button was in contact with any object or surface. there was no warning light illuminated. the contact was concerned that the failure could occur while driving. the dealer and the manufacturer were not notified of the failure. the vehicle was not diagnosed or repaired. the failure mileage was approximately 78,000."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2023-04-12

Complaint:
"ever since we brought the car to a ford dealership for a recall on the back door latch we have had issues with the battery. we have to jump start it every day."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2022-09-06

Complaint:
"the contact owns a 2014 ford c-max. the contact stated that while her vehicle was charging in her garage, the outlet and wires were burnt. the vehicle was driven to the dealer and was given a new charge cord .the contact stated that new cord had the same issue but a unknown warning light illuminated and melted the outlet again. the manufacture was notified. the failure mileage was 65,000."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2022-03-09

Complaint:
"the battery does not charge up more than 15 miles, if i am lucky. unacceptable. *tr"
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2021-03-05

Complaint:
"2014 ford c-max energi. consumer writes in regards to defective charging cord for vehicle. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. *js *js"
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2018-01-12

Complaint:
"i still have not received a notice from ford that the recall 18v-592 parts are in stock to replace the recharger cord. i was notified originally on sept 2018 but now 6 months later no notification of parts available. the car cannot be charged using 110v power as ford recall notice said to quit using the defective charge cord."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2021-02-03

Complaint:
"tl* the contact owns a 2014 ford c-max energi. the contact stated that the recall notice for nhtsa campaign number: 18v592000(electrical system) was received in september of 2018. after contacting the dealer (tuttle click ford, 9501 research dr, irvin, ca), the contact was informed that the parts needed to repair the defect were not available. the manufacturer was notified. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2018-01-09

Complaint:
"ford recalled the cmax charging cord (electric) on august 2nd, 2018. this recall was issued because of fire danger. my cord specifically melted under extreme heat and could have easily created a fire if the line had not been on gfi. it is now 5 months later and ford still has not issued replacement cords for this recall. the timeline to replace these cords must be accelerated, it's unacceptable to allow charging cords to be used for charging their cmax vehicle. manufacturer recall number18s24 nhtsa recall number18v592"
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2019-10-05

Complaint:
"i now find that the charger for the car battery was recalled about 6 weeks ago and there is no replacement available as yet. the charger is supposed to add 18 miles to the battery but last time i plugged it in while parked in front of my house, overnight (about 10 hours) it took 10 mgw, and charged for one mile. and the charger was hot. it was plugged directly into a wall socket outside my house."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2020-01-09

Complaint:
"tl* the contact owns a 2014 ford c-max. the contact stated that the plug to charge the vehicle was melting and caused the power outlet in the house to melt. the contact mentioned that the vehicle failed to charge and was unable to operate at times. the contact called sarahsota ford at 888-349-4989 and informed the contact that it was due to user error. the vehicle was not repaired. the manufacturer was not notified. the approximate failure mileage was 35,000."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2018-03-12

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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