2009 Ford E-150 - Ratings, Complaints and Recalls

Recall:

"mobilityworks (wmk inc.) is recalling certain model year 2006-2014 ford e-150, e-250, and e-350 vans modified by mobilityworks to be equipped with certain model s2005, s2010, s5005, s5010, s5505, and s5510 wheelchair lifts manufactured by ricon corporation. the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position."

Consequence:

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy:

MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Component(s) Involved: EQUIPMENT ADAPTIVE/MOBILITY

Date of incident: 2015-11-04

Recall:

"national van builders, inc. (national van) is recalling certain 2007-2014 ford e-150 and e-250 vehicles manufactured february 26, 2007, to august 19, 2014, and equipped with certain model s2005, s2010, s5005, s5010, s5505, and s5510 wheelchair lifts manufactured by ricon corporation. the platform side plate of the affected wheelchair lifts may crack."

Consequence:

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy:

National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.

Component(s) Involved: EQUIPMENT ADAPTIVE/MOBILITY

Date of incident: 2014-09-23

Recall:

"cummings mobility conversion & supply (cummings) is recalling certain model year 2006-2014 ford e-150, e-250, e-350, chevrolet express, 2006-2008 dodge sprinter, and 2009-2014 mercedes-benz sprinter, and 2013 ford transit connect vehicles manufactured january 1, 2006, to october 8, 2014, equipped with certain model s2005, s2010, s5005, s5010, s5505, and s5510 wheelchair lifts manufactured by ricon corporation after january 1, 2006. the platform side plate of the affected wheelchair lifts may crack."

Consequence:

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy:

Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Component(s) Involved: EQUIPMENT ADAPTIVE/MOBILITY

Date of incident: 2014-11-05

Recall:

"comm-trans is recalling certain model year 2007-2009 ada conversion vans built on ford e-150, e-250, and e-350 chassis between december 7, 2007 and december 23, 2009 and fitted with certain ricon s series and k series l-model wheelchair lifts. due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point."

Consequence:

WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

Remedy:

COMM-TRANS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JULY 6, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR COMM-TRANS AT 1-901-726-9394.

Component(s) Involved: EQUIPMENT ADAPTIVE/MOBILITY

Date of incident: 2010-04-15

Recall:

"mobility transportation (mts) is recalling certain model year 2007 through 2009 conversion vans built on ford e150, e250, and e350 chassis from september 16, 2008 through april 15, 2009 and fitted with ricon public use lifts. the restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt is fully engaged and latched in the buckle. ricon has discovered, however, that it is possible for the operator to insert the belt tongue into the buckle without fully engaging the latching mechanism. in this case, the restraint belt would appear to be latched, and the operator could run the lift. if the restraint belt tongue is not fully engaged into the restraint belt buckle, and latched, the lift may operate with an occupant on the platform."

Consequence:

THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.

Remedy:

MTS IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON OCTOBER 18, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MTS AT 1-734-453-6452.

Component(s) Involved: EQUIPMENT ADAPTIVE/MOBILITY

Date of incident: 2010-06-04

Recall:

"mobility transportation (mts) is recalling certain model year 2007 through 2009 conversion vans built on ford e150, e250, and e350 chassis from september 16, 2008 through april 15, 2009 and fitted with certain ricon s series and k series l-model wheelchair lifts. due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point."

Consequence:

WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

Remedy:

MTS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON OCTOBER 18, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MTS AT 1-734-453-6452.

Component(s) Involved: EQUIPMENT ADAPTIVE/MOBILITY

Date of incident: 2010-06-04

Recall:

"mobility works is recalling certain model year 2008 and 2009 conversion vans built on ford e150, e250, and e350 chassis and chevrolet 2500 chassis after november 2007 and fitted with certain ricon s series and k series l-model wheelchair lifts. due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point."

Consequence:

WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

Remedy:

MOBILITY WORKS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON AUGUST 20, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MOBILITY WORKS AT 1-800-769-8267.

Component(s) Involved: EQUIPMENT ADAPTIVE/MOBILITY

Date of incident: 2010-05-10

Recall:

"mobility works is recalling certain model year 2008 and 2009 conversion vans built on ford e150, e250, and e350 chassis after november 2007 and fitted with ricon public use lifts. the restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt is fully engaged and latched in the buckle. ricon has discovered, however, that it is possible for the operator to insert the belt tongue into the buckle without fully engaging the latching mechanism. in this case, the restraint belt would appear to be latched, and the operator could run the lift. if the restraint belt tongue is not fully engaged into the restraint belt buckle, and latched, the lift may operate with an occupant on the platform."

Consequence:

THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.

Remedy:

MOBILITY WORKS IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON AUGUST 20, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MOBILITY WORKS AT 1-800-769-8267.

Component(s) Involved: EQUIPMENT ADAPTIVE/MOBILITY

Date of incident: 2010-05-13

Recall:

"comm-trans is recalling certain model year 2007-2009 ada conversion vans built on ford e-150, e-250, and e-350 chassis between december 7, 2007 and december 23, 2009 and fitted with ricon public use lifts. the restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt is fully engaged and latched in the buckle. ricon has discovered, however, that it is possible for the operator to insert the belt tongue into the buckle without fully engaging the latching mechanism. in this case, the restraint belt would appear to be latched, and the operator could run the lift. if the restraint belt tongue is not fully engaged into the restraint belt buckle, and latched, the lift may operate with an occupant on the platform."

Consequence:

THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.

Remedy:

COMM-TRANS IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON JULY 6, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR COMM-TRANS AT 1-901-726-9394.

Component(s) Involved: EQUIPMENT ADAPTIVE/MOBILITY

Date of incident: 2010-04-15